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Smartworkingat Microsoft
Alberto LapidariHr Manager, Microsoft Italia
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• Compensation, Benefits & Performance Management • Diversity • Talent & Org Capabilities (T&OC) • HR Business Insights • Global HR Operations
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Segments
SMS&P9 HR (SMSG: 266)
EPG, PS, WWLP10 HR (SMSG: 1,378)
UNITED STATES
43 HR
1 Country
SMSG: 19,530 (Total: 58,304) WESTERN EUROPE
70 HR
14 Countries
SMSG: 5,301 (Total: 6,826)
LATIN AMERICA
29 HR
20 Countries
SMSG: 2,140 (Total: 2,255)
MIDDLE EAST & AFRICA
21 HR
32 Countries
SMSG: 2,025 (Total: 2,626)ASIA PACIFIC
46 HR
12 Countries
SMSG: 2,578 (Total: 2,891)
INDIA
51 HR
1 Country
SMSG: 4,174 (Total: 6,606)
GREATER CHINA REGION
61 HR
4 Countries
SMSG: 2,687 (Total: 5,294)
JAPAN
34 HR
1 Country
SMSG: 2,061 (Total: 2,378)
CENTRAL & EASTERN
EUROPE
44 HR
26 Countries
SMSG: 2,285 (Total: 3,118)
FRANCE
21 HR
1 Country
SMSG: 1,525 (Total: 1,752)
UNITED KINGDOM
29 HR
1 Country
SMSG: 2,070 (Total: 3,416)
GERMANY
27 HR
1 Country
SMSG: 2,092 (Total: 2,268)
CCG, M&O, OEM17 HR (SMSG: 923)
Services71 HR (SMSG: 14,631)
A&O11 HR (SMSG: 901)
Retail Stores16 HR (SMSG: 2,471)
IT, Finance, WW Ops39 HR (SMSG: 6,186)
CANADA
10 HR
1 Country
SMSG: 1,260 (Total: 1,628)
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HR Lead
HRM
EPG, PSHRM
MCS, M&O, DX
HRM
SMS&P, CCG, A&O,
MMDS
HRM
PS, LCA, FIN, GBS
INDUSTRIAL
RELATIONS
COMP & BEN
Sales Community Mgrs Community
Tech Community
DIVERSITY
D&I
Community
ENGAGEMENT &
INTERNAL COMM
L&D
HiPo + Consm.
Communities
STAFFING
TALENT
MGMT
Italy Alumni
Community
HR OPS
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6
Microsoft’s Italy Overview
~ 850
Employees
Milan & Rome
A “diverse” world
5% <29 years
34% 30-40
52% 40-50
9% +50
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Transformation TrendsHR plays a more
strategic role in
business
performance.
Competition for
talent drives a
more analytical
approach.
Globalization
requires a more
innovative
approach to HR.
Employee
collaboration
becomes even
more critical to
corporate
effectiveness.
Multi-
generational
workforce
demands more
flexible
workstyles.
... to build modern HR at Microsoft
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Productivity
Engagement,
Motivation,
Retention
People Care,
Work Life Balance
Time & Cost
Reduction (Travel
& Occupancy)
Less CO2
A New World of Work – WHY
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Culture
Workplace
Technology
HR Policy &
Management by
Objectives
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Culture & Values
Integrity and
Honesty
Open and
Respectful Self-Critical
Accountable Big Challenges Passion
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12
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really
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“HR should
respect its
heritage, but
shape a future.”
Source: The RBL Group, 2012 HR Competency Model
SocialMobility Data
Cloud, Apps,
Devices
Today’s trends have changed the way in
which everyone, including HR professionals,
think and do their work
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Extend workforce productivity to everyone in the organization
Technology: Modernize communications to improve reach
Start Justin
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Oren’s Timeline
COMING SOON
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24
Key Scenarios in MS Collaboration
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HR Policy & Management by Objectives
FOCUS ON
SCORECARD TO DRIVE LONG TERM SUCCESS
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WHY
Italy’s MS Poll: Evaluation of the Company’s Status
WHO
• To add value identifying the real focus areas and share best practices
• To have an impact in the segments, listen and engage people
• Italy MS Pool Champs V-Team
• HR Director
WHAT
• Segment Activities
• Communities Activities
• Cross-segment Activities
93% response rate
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2005: Home Working & Home Office Policy
2009: New Office in Rome
2010: 1° Home Office Day
2010-2011 Innovation Campus Move Plan
• Several guided visits in 2010-2011
• Internal Contest to name the New
Building
• Dedicated Managers Meeting
• Launch Event during Company Meeting
• Mobile Workplace Guide
Internal Survey Trends (Innovation Campus move period)
• Teamwork & Collaboration: +8 pts in 2 Ys
• Work Group Effectiveness: + 6 pts in 2 Ys
• Work-Life Balance: +9 pts in 2 Ys
1° in 2014, 2015 and for the 12h time
in a row among the top 3
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Thanks – Q&[email protected]