Transcript
Page 1: Social Media Risk and Reputation Management

By:

Claudiu PopaInformatica Corporation

Online Reputation Management Secrets that Will Make or Break Your (e)Business

Page 2: Social Media Risk and Reputation Management

© InformaticaEducation.com© InformaticaEducation.comsource: Manta 2012

Page 3: Social Media Risk and Reputation Management

© InformaticaEducation.com© InformaticaEducation.com

Page 4: Social Media Risk and Reputation Management

© InformaticaEducation.com© InformaticaEducation.com

so what’s the problem?so what’s the problem?

Source: Smarsh, Gartner, Ponemon, Symantec IDC

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© InformaticaEducation.com© InformaticaEducation.com

takeawaystakeaways

• presence > control

• one password / site

• identity > trust

• permission > profit

• policy > legitimacy

• oversharing < validation

Page 6: Social Media Risk and Reputation Management

© InformaticaEducation.com© InformaticaEducation.com

presence means controlpresence means control

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© InformaticaEducation.com© InformaticaEducation.com

... if you control access... if you control access

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© InformaticaEducation.com© InformaticaEducation.com

social damagesocial damage

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© InformaticaEducation.com© InformaticaEducation.com

password management is key ... literallypassword management is key ... literally

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© InformaticaEducation.com© InformaticaEducation.com

password management > social media password management > social media policypolicy

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© InformaticaEducation.com© InformaticaEducation.com

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© InformaticaEducation.com© InformaticaEducation.com

privacy > legitimacyprivacy > legitimacy

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© InformaticaEducation.com© InformaticaEducation.com

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© InformaticaEducation.com© InformaticaEducation.com

embrace socialembrace social

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© InformaticaEducation.com© InformaticaEducation.com

restrict posts > open commentsrestrict posts > open comments

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© InformaticaEducation.com© InformaticaEducation.com

identity > trustidentity > trust

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© InformaticaEducation.com© InformaticaEducation.comSource: McAfee

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© InformaticaEducation.com© InformaticaEducation.com

social hates noise - demands substancesocial hates noise - demands substance

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© InformaticaEducation.com© InformaticaEducation.com

permission > profitpermission > profit

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© InformaticaEducation.com© InformaticaEducation.com

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