Society of International Travel ExecutivesASIA-PACIFIC UNIVERSITY
Mick Yates, Singapore, October 1999
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Agenda
Leadership challenge results Leadership & values Leadership & change 4 E’s of Leadership?
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Change, growth & Leadership- some questions
How much Change are you facing? How good is your strategy to take advantage
of these changes How ready is your organization to execute
this new strategy? Do you have enough Leaders at all levels to
get the job done? Do these Leaders have all the skills they
need?
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How much change are you facing?
Adapted from Igor Ansoff gap analysis tools
1. Gap assessment: Marketplace change
Quite Quite a lota lot
A A lotlot
Total Total chaos!chaos!
A A littlelittle
NoneNone 3.5Range 2 - 5
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How good is your business strategy to take advantage of this?
2. Gap assessment: Competitive strategy
Quite Quite competitivecompetitive
AggressiveAggressive Way Way ahead of ahead of
the the market!market!
Not Not good good
enoughenough
Totally Totally InadequateInadequate
2.9Range 2 - 5
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How ready is your organization to execute this new strategy ?
3. Gap assessment: Organization readiness
Well Well adaptedadapted
Very well Very well adaptedadapted
Way Way ahead of ahead of
the the market!market!
Not Not good good
enoughenough
2.5Range 1 - 4
Totally Totally InadequateInadequate
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Do you have enough Leaders at all levels to get the job done?
Some .Some .. need . need moremore
EnoughEnough More More than we than we
needneed
4. Gap assessment: Leader bench strength
Not Not very very manymany
None, None, reallyreally
3.1Range 2 - 4
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Do these Leaders have all the skills they need?
OKOK StrongStrong Wow!!Wow!!
5. Gap assessment: Leadership Skills
SomeSomeNoNo 2.6Range 2 - 4
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Agenda
Leadership challenge results Leadership & values Leadership & change 4 E’s of Leadership?
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1. are interdependent with followers
Leaders …
2. have a rock-solid value system which is congruent with their followers’
3. always accelerate change
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SocietySociety
Value systemscompanycompany colleagu
ecolleague
individualindividual
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Leadership challenge results Leadership & values Leadership & change 4 E’s of Leadership?
Agenda
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John P. Kotter on change Create a vision and strategy for the
future Develop a powerful guiding coalition Establish a sense of urgency for
change
Communicate the change vision
Gain and sustain momentum
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Entrenched
30-60%
Overwhelmed
30-60%
Learners
10-?%
Capacity
for
Change
Comfort
level
BSers
10-20%
David Noer on change
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Start with (and stick to) a vision Let go (of your power) Patience Listen for what is not said Interdependence via process
Asia & West Asia Asia Asia Asia
Set out clear ground rules up front Expose your value system, first Empowerment “contract” Get all the issues out Stick to the process
West West West West Asia & West
Leaders facilitate change
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Agenda
Leadership challenge results Leadership & values Leadership & change 4 E’s of Leadership?
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Envision
Enable
Empower
Energize
Set in a 100% congruent value system
Innovate fast!
Connect knowledge
Teach Leadership
Facilitate
4 e’s to lead change
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ENERGIZE
ENVISIONStrategic Innovation
ENABLEInstitutional Interdependence
EMPOWER
Facilitating & Teaching
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Mohandas Gandhi (1869-1948)
ENVISION The political independence of India, based onspiritual renewal of her people, and on theequality of Hindu, Muslim. Abolish castes.
ENABLE Organization skills - e.g. ambulance corpsThe "Constructive Program". The Ashrams.Congress charter. "Swadeshi".
EMPOWER Discipline & freedom, for self and followers."Satyagraha" and "Swaraj". Love. Respect.
ENERGIZE Walked the talk - he was the programThe "Salt March". Fasting. Charisma.Disregard for self - no fear - prison. Words.
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ENVISION Preserve nomadic lifestyle & live off theland. Realize the longstanding Mongoldream of "conquering the World".
ENABLE Compound bow, short stirrup. "Yasa" code.Merit based units of 10, 1000, 10000.Pony express communications.
EMPOWER Trusted Locals running conquered cities.Promotion on merit. Generous. Loyal. Frank.
ENERGIZE Very strong & clear Mongol values.Always led from the front. Charismatic.Either surrender or be slaughtered!
Genghis Khan (1162-1227)
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Management Action
Leadership Action
Jack Welch
Lou Gerstner
Gaps: What kind of action?
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Management action Market gap - new products
Innovation
Choices
Best value
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Future picture
Pathway
Targets
Leadership action ENVISION the change
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Management action Competitive gap - benchmarking
Costs
Processes
Speed
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Simplify
Right tools
Standardize
Leadership action ENABLE the change
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Management action Organization gap - new design
Structures
Roles
Procedures
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Free to act
Accountable
Interdependent
Leadership action EMPOWER the change
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Your “story”
Walk the talk
Teach
Course correct
Leadership action ENERGIZE the change
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Envision
Enable
Empower
Energize
Set in a 100% congruent value system
Innovate fast!
Connect knowledge
Teach Leadership
Facilitate
4 e’s to lead change
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“Never underestimate the enemy. Respect him, but equally always
remember, regardless of the odds, team to team, yours is better. If there is any
doubt in your mind in regard to this previous sentence you had better start
training harder, or hand over your command”
Australian Army Leadership Manual, 1994
Junior Leadership on the Battlefield