The future of web apps (??)Socitm North West

April 6th 2011

Technophobia &

Sheffield City Council

Thinking beyond theBetter Connected

Report

This transition is not about budget cuts

From publishing to engaging

Civic relevance

Closing the expectation gap

“Everything media”

Indifferent government

The web apps of the future?

1. Flourishing

2. Learning

3. Measurement

People have the resources and ability

to do great things without complex dependencies or

approval

Relies on strong norms, governance

and capabilities

Learning organisation

New skills, tools, concepts,

behaviours

A current bun of skills, networked

together

Sharing stories

Measuring ‘engagement’ is

futile

Operational metrics

You won’t be able to evaluate the web presence without

evaluating the whole organisation

Q:

How do you create a technical

environment that helps flourishing?

Q:

How do you support new skills

throughout the organisation?

Q:

How do you help steer the

organisation by influencing what to

measure?

A word of encouragement!

From publishing to engagement

Civic relevanceClosing the expectation gap“Everything Media”1.Flourishing2.Learning3.Measuring

@chrisdymond