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Build It and They Will Come: SharePoint 2013 User Adoption
Stacy L. Deere-Strole
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Thanks to our Sponsors!!!
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Who is Stacy Deere-Strole
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Fun Facts
Yankee Stadium – 1.5B
Great American Ballpark – 290M
Citi Field – 900M
Nationals Park – 611M
Chase Field – 354M
Marlins Park – 550M
Safeco Field – 518M
PNC Park – 216M
Turner Field – 209M
Oakland Coliseum – 25.5M
Angel Stadium – 24M
Dodger Stadium – 23M
Fenway Park – 650K
Wrigley Field – 250K
SharePoint Environment Build Ranges:12,000 – 150,000
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Agenda
• The History• Where Did We Start?• Project Kick-off?• Discovery• Recommend & Build• More Statistics• Following Up• Initiatives
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Where Did We Start?
• Initial Meeting– Introductions– Review Scope of Project– Learn Company Culture– Learn How They Communicate– Provide Governance Template– Agreement to “Step out of your comfort zone”!
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Where Did We Start?
Central Admin, App & WFE
SQL
Very lower user adoption &
understanding of SharePoint
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Where Did We Start?
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Project Kick-Off• Identify & Approve Timelines• Review Process for Discovery Sessions
– Who to Invite– Types of Questions– Ensuring Interaction– The Promises!!– Follow-Ups
• Tour the Company• Formal Communication Plan• Executive Sponsor Meeting\Involvement• Getting to know the company & business
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Project Team
• Identify Team & Roles– Executive Sponsor– Project Manager– IT Support– Site Owners– Consulting Team
Get to know and bond with team members.
Learn their strengths & weaknesses…
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Discovery
• Getting Honest Responses• Provide leading questions…• When they state “I wish it could do x” let them
know it can. If time at end of day I’ll show you.• Discuss Full Project Involvement• Executive Sponsor – Step In show support• Communication• SDPS Assessment
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What Did We Discover
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DiscoveriesNobody Trusts The Data Duplication of All Major Processes
Duplication of Data
No Standardizations (Browsers, etc.)
No SLA’s of any kind
Really only use the site for forms…
Graphic Request – Not a true request
No Formal Training
No Governance
No Understanding of Automation\Forms
Don’t Trust Reporting
Location inability to utilize tools
Aware there are better ways…
Communication seemed to be a bad word
Contributor Permissions to All Sites
Nobody Aware of Permission Issues
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2010 Statistics
78%
38,301
Page Views
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SharePoint 2010 Portal
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Site Architecture
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Site Architecturehttp://portal.domain.com/sites/budgets
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http://portal.g-a-c.com/sites/budget
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2010 Budget Noteshttp://portal.g-a-c.com/sites/budget/2010 Notes
Accounting 1af8a936-550b-4ad5-b78f-6eec29e80acf
Accountinghttp://portal.g-a-c.com/sites/budget/ACCTG
Creative 6b2752dd-8df8-45ec-b685-52d286466864
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HR 5b823e2c-38b5-427e-83f3-037261821774
HRhttp://portal.g-a-c.com/sites/budget/HR
International OPS 0628a2d3-2c08-4315-80d6-7e480da066fc
International OPShttp://portal.g-a-c.com/sites/budget/IntlOPS
IT 29352108-c8cd-4dbd-befd-db6912e86590
IThttp://portal.g-a-c.com/sites/budget/IT
Licensing 5d1dfbcb-312d-40a6-bf19-d248da0dede7
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Marketing2 204cd067-181f-4fe7-ab92-db1239be604c
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Outlet Store c653b893-673f-4434-995a-c2550d81eae5
Outlet Storehttp://portal.g-a-c.com/sites/budget/OutletStore
PD 01cdf263-d893-4f84-96e4-1686860fa575
PDhttp://portal.g-a-c.com/sites/budget/PD
PD Exec 57d12236-7a9d-419f-bf91-87093eb7a27b
PD Exechttp://portal.g-a-c.com/sites/budget/PDExec
Sales ec1e6feb-fc23-4abc-af24-576d023ebae7
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Sample Room f8325088-f8ca-409f-8d83-2b9a9d2cbbf8
Sample Roomhttp://portal.g-a-c.com/sites/budget/Sample
WHSE / Production c4da495a-f3a9-449a-a0a2-425bb44512e8
WHSE / Productionhttp://portal.g-a-c.com/sites/budget/WHSE
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Site Architecturehttp://portal.domain.com
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“The historical sense involves a perception, not only of the pastness of the past, but of its presence” ― T.S. Eliot, Four Quartets
“Disregard for the past will never do us any good. Without it we cannot know truly who we are.” ― Syd Moore
QuotesKeeping Us Moving Forward
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I HAVE ALL THIS INFORMATION…NOW WHAT???
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Here’s where the fun and the hard work pays off.
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New Architecture
Role DescriptionsWeb Front End Servers
Hosts web pages, web services and web parts necessary to process requests served by the farm
Office Web Apps ServerA separate server product that can serve
SharePoint farms for viewing and editing, and can provide preview functionality in search results
Service Application ServerProvides the service features of SharePoint such as Central Administration, Search, User Profiles &
Managed Metadata
SQL 2012 Database ServersStores content and service data. Databases can be
clustered or mirrored for failover protection
ServiceApplication
Server, Central Admin
SQL 2012 Database Server
Web Front End ServerOfficeWeb Apps
Workflow Server
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Des
ign
Dec
isio
ns
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Des
ign
Dec
isio
ns
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In-Line with Building a Baseball Stadium
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Sites, Navigation, Databases Oh My!
• Web Applications• Site Collections• Navigation• Content Databases• Managed Metadata• Quotas
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The Source
Home 06b75501-bdbc-4afd-b11d-5b7c88714b75
Homehttp://thesource.g-a-
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Business Intelligence Cetner f2e53537-e847-499b-8cea-
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Center
Document Center b6d971fd-0d82-47c4-aa3f-995011e8e160
Document Centerhttp://thesource.g-
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IT Knowledge Base 39167935-e8d6-4908-8ffe-889c413c20ae
IT Knowledge Basehttp://thesource.g-a-c.com/support/
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Report Center b55d5a26-6fcf-4ff4-8638-ad4ea229e9bf
Report Centerhttp://thesource.g-
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Resource Center fdaa6b74-f937-4dad-95e4-b62ce5dc6346
Resource Centerhttp://thesource.g-a-c.com/resources/
ResourceCtr
Search Center 5bdae6ee-2744-4e7b-a81c-f5804a92f4a4
Search Centerhttp://thesource.g-
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Team Sites
Team 82e0be0d-de19-44b6-89a6-610af309062e
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Design a6636a0e-24ae-4933-9abd-322075e6f920
Designhttp://team.g-a-
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Director Information 671eceeb-2ae1-4440-948a-45f24648e37f
Director Information
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Executive Dashboards 5c50aa8a-6058-4e40-bcfe-
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Dashboardshttp://team.g-a-
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Human Resources 5c7d819e-3b57-4b29-914b-
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IT 5a94e22b-2766-4831-9137-508fe4afe1fa
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Licensing a3536825-5bf4-48a0-a4f2-ef823ea7cae5
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Site Architecture & Topology
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“This Totally Goes Against Our Culture!”
― Anonymous
QuotesKilling a Project Before it Starts
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The Source
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Usage Statistics (8 Months)The Source Usage
Month Hits Unique Users
2014-02 55 2
2014-03 3695 416
2014-04 7243 1077
2014-05 7115 1317
2014-06 7950 1320
2014-07 384 56
2014 -08 0 0
2014 – 09 21468 859
Design Usage
Month Hits Unique Users
2014-02 50 6
2014-03 117 24
2014-04 170 52
2014-05 171 72
2014-06 220 84
2014-07 3 2
Marketing UsageMonth Hits Unique Users
2014-02 21 2
2014-03 86 26
2014-04 100 50
2014-05 206 67
2014-06 294 99
2014-07 8 4
2014 -08 0 0
2014 – 09 166 46
Resource Center UsageMonth Hits Unique Users
2014-02 0 0
2014-03 163 50
2014-04 1055 255
2014-05 2059 370
2014-06 2181 364
2014-07 140 18
2014 -08 0 0
2014 – 09 4453 454
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Search Statistics
All Sources Local People Local Sites
Still missing full AD
Integration
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Never Forget to Follow-Up
• Training• Developers, End Users & Site Administrators
• Governance• Phase 2 (Backlog)• Communication• Responsibilities & Roles• Provide Tools
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Now What?Automation is a Directive Internet Site Convertion to SharePoint
Technology Standardization Selling Product Online!!
Governance All Locations are Equal
Going Mobile Additional Environments
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Feedback• Training Still Needed• Accessing & Getting too Information much easier.• Navigation• Has Elevated Communication• Has Elevated Performance• Excited about Automation• IT & Strategic Planning are more plugged into the Organization
& our needs• Critical Date Calendar has really drawn departments closer
together.
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Great American Ballpark
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Thanks to our Sponsors!!!
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The details can be found through the EventBoard Mobile app – http://app.spsdc.org -> SPSDC
Session Info
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Only have a web browser?http://lanyrd.com/2015/spsdc/
Lanyrd
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Join us at #SharePint sponsored by K2 at Clyde’s of Chevy Chase in the RaceCar Bar Downstairs
Why? To network with fellow SharePoint professionalsWhat? SharePint!!!When? 6:00 PMWhere? RaceCar Bar Downstairs5441 Wisconsin AveChevy Chase, MD 20815
Thanks to?K2!
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Stacy Deere-Strole
@sldeere www.linkedin.com/in/stacydeere/
BLOG: http://spmindmelt.focalpointsolutions.co
COMPANY: http://focalpointsolutions.co
[email protected]://www.facebook.com/focalpointsolutions