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SUMMER RELIABILITY April 29, 2014
SUMMER RELIABILITY PRESENTATION
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PROFILEPROFILE
• 470,000 customers*
• 1,400 employees*
• 528 sq. miles territory• 144 substations
Harding Street Station & Georgetown Station - 1,252 MW**
E l V ll G ti St ti Eagle Valley Generating Station 263 MW**
Petersburg Generating Station –1,760 MW**
*approximate numbers**nameplate capacity 2
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OVERVIEWOVERVIEW
• IPL’s Mission
2014 Summer • 2014 Summer Reliability
• Discussion of Industry Questionsy Q
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IPL’S MISSIONIPL S MISSION
Improving lives by providing safe, reliable, and affordable energy solutions in the communities we serve.
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SAFETY IS OUR FIRST VALUESAFETY IS OUR FIRST VALUE
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SERVICE RELIABILITY RANKED IN THE TOP 10% NATIONALLYTHE TOP 10% NATIONALLY
500
400
4504th
Quartile
250
300
350
3rd
100
150
2001st
Quartile
2nd
Quartile
3rd
Quartile
Top 10%
0
50
100 10%
Utility
IPL 2013
Source: Results Based on SAIDI from 2012 (most recent) IEEE Benchmarking Data (Excluding MED)
Utility
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IPL RESIDENTIAL RATES ARE THE LOWEST AMONG LARGE CITIESLOWEST AMONG LARGE CITIES
omer
000
KWH
Cus
toth
ly B
ill f
or 1
,0Re
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Re
Source: 2013 Residential Bill Comparison of 20 Largest U.S. Cities With Investor-Owned Utilities | 2013 KB Parrish Report
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EFFICIENCY AND RELIABILITY CONTINUE TO BE A FOCUS CONTINUE TO BE A FOCUS
Service company • Service company reduces costs and leverages best
ti f practices for many of IPL’s shared services
AES Board of Directors visit Indianapolis in October 2013 • Asset management team improves team improves performance and reduces risk
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IPL CONTINUES TO ENHANCE THE CUSTOMER EXPERIENCECUSTOMER EXPERIENCE
S i l di• Social media
• New bill design
• Outbound outage • Outbound outage restoration calls
• Web enhancements and b d d b lbroadened mobile functionality
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CUSTOMERS AWARD IPL WITH HIGH RANKINGSWITH HIGH RANKINGS
R id ti l C tResidential Customers:
Metrix Matrix research shows 90% satisfaction in 2013
Business Customers:
J.D. Power 2014 Electric Utility Business Customer Satisfaction Study: IPL ranks highest among y g gMidwest Midsize Brands for the second consecutive year*
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WE INVEST IN OUR COMMUNITIESWE INVEST IN OUR COMMUNITIES
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IPL SUPPORTS EMERGING TECHNOLOGIESTECHNOLOGIES
1st in the Midwest in solar BlueIndy Electric Vehicle 1st in the Midwest in solar capacity*
BlueIndy Electric Vehicle Car Sharing Program
** Approximately Approximately 100 MW of solar contracts, if completed. Approved by IURC under Rate REP** Approximately Approximately 100 MW of solar contracts, if completed. Approved by IURC under Rate REP
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2014 SUMMER RELIABILITY
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IPL IS PREPARED TO MEET THE RELIABILITY NEEDS OF CUSTOMERSRELIABILITY NEEDS OF CUSTOMERS
3,200Obligation
132 3 000
3,100
g
Resources3,059 MW (7.3% PRMUCAP)
208
61
39
132
2,900
3,000
MW
PurchasesBehind
the MeterGeneration
Demand
2 8512,827 2,700
2,800
M Demand Response
2,851
2,600
IPLGeneration
(UCAP)
2,500MISO Coincident Peak for
PlanningPlanning Reserve Margin UCAP Resources &
Purchases
0
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OUR GENERATION PORTFOLIO IS EVOLVINGEVOLVING
*Resources based on maximum summer rated capacity
**Includes long-term PPAs & anticipated g pRate REP contracts; plans subject to Commission approval
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DISCUSSION OF INDUSTRY QUESTIONSQUESTIONS
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INDIANA UTILITIES ARE ENGAGED IN THE GOVERNOR’S ENERGY PLANTHE GOVERNOR’S ENERGY PLAN
• Work in progress• IEA supports an inclusive plan• Indiana’s current regulatory structure serves
customers well
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IPL WILL CONTINUE TO OFFER A BROAD PORTFOLIO OF DSM PROGRAMSPORTFOLIO OF DSM PROGRAMS
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AES HAS RECENT EXPERIENCE IN THE RESTRUCTURED RETAIL MARKET IN OHIORESTRUCTURED RETAIL MARKET IN OHIO
Restructuring comes with risks/costs:• Confusion and difficult products for
customers to understandcustomers to understand• Retired generation is not being replaced in
OhioOhio• Utilities attempting to sell generating assets• State regulator has less oversightState egulato as less ove s g t• Significant costs associated with billing
changes
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ELECTRICITY RATE INCREASESELECTRICITY RATE INCREASES
The State Utility Forecasting Group (SUFG) The State Utility Forecasting Group (SUFG) is predicting electricity rate increases in Indiana during the next decade.Indiana during the next decade.
SUFG COST DRIVERS:
E i t l li
IPL:
E i t l • Environmental compliance
• Resources required to meet future demand
• Environmental Controls (MATS)
• Eagle Valley CCGT*
• Additions/modifications to extend power plant life
• Unit refueling to natural gas*
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*pending approval
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IPL’S MISSIONIPL S MISSION
Improving lives by providing safe, reliable, and affordable energysolutions in the communities we serve.
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