Download - SUSL - Services Marketing Presentation
Transcript
Group Members
M.P.D.S.Ananda
10/MS/004
D.T.S.Abeywardhana
10/MS/003
P.B.Balasooriya
10/MS/136H.B.M.W.Bandara
10/MS/137
K.N.S.Jayasekara
10/MS/178
O.T.M.W.A. Bandara
10/MS/138
About Us.. Boulder Garden 98 Acres Saman Villas
Exterior & Intetrior
Types of Servicescape
Strategic Roles of Servicescape
Package
Socializer Facilitator
Differentiator
Types of Servicescape
Servicescape usage Elaborate Lean
Self service
Interpersonal services
Remote services
Hotel Industry
Servicescape Complexity