Download - Sustainable Tourism Introduction - Niki Glen - Responsible Tourism Dialogue 2020: 19 June 2014
Sustainability Week
Responsible Tourism
Dialogue
Presentation 19 June 2014
Presented by Niki Glen
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TM
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OVERVIEW
ACT RESPONSIBLY, GROW SUSTAINABLYTM
Society & Culture
Operations & Management
Environment
Economy
Copyright STPP – All Rights Reserved
Thanks to our Sponsors
And Special Thanks to ….
Phindile & Thabathani – Mount Fletcher- 10h34 min
Steve Haze – Yosemite Sequoia-23 h 55 min
Merida Roets – Kokstad -8 h 29 min
How to Leapfrog
Sustainable
Tourism
Implementation?
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INDUSTRY QUOTES
“For large-scale renewing change to be successful, it has to be comprehensive and bold”:-
Jonathan Byrnes
Let’s be
comprehensive and
bold?
Let’s open doors for
mass scale
collaboration.
Tourism Dialogue Presenters
Risk & Mining
Specialist
Event Mgt Specialist
Sustainable Tourism
Specialist
Agriculture Specialist
Town & Regional Planner
Marketing Specialist
Conservation Specialist
Brand Guru and
Innovator
Ant
hony
Tur
ton
Hei
di v
an d
er W
att
Mer
ida
Roe
ts
Joha
n O
livie
r
Just
in H
awes
Ala
n R
oxto
n W
iggi
ll
Les
Car
lisle
Reh
ann
Cal
itz
9h30 – 10h00 Niki Glen Welcome & Introduction
10h00 – 10h30 Dr Anthony Turton Mining, Industry and Tourism Sustainability
10h30 – 10h50 Heidi van der Watt Sustainable Tourism & the next 20 years
10h50 – 11h10 Rehann Calitz Farm my City
11h10 – 11h30 Dr Merida Roets Some realities/lessons of Tourism for Rural Development
11h30 – 12h10 PANEL DISCUSSION
12h10 – 12h30 Johan Olivier Magaliesburg Development Initiative
12h30 – 13h30 LUNCH & NETWORKING
13h30 – 13h50 Alan Roxton Wiggill Marketing for the Community
13h50 – 14h10 Justin Hawes – Event Greening – Lessons from COP17
14h10 – 14h30 Les Carlisle &Beyond Case Study
14h30 – 15h00 PANEL DISCUSSION & WRAP UP
RESPONSIBLE TOURISM DIALOGUECSIR INTERNATIONAL CONVENTION CENTRE19 June 2014
Sustainability Week
Responsible Tourism
Dialogue
Presentation 19 June 2014
Presented by Niki Glen and
Caroline
Ungersbock
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TM
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Overview
Value Of a Tourist
The Value of a small business
Vision, Mission and Values
Objectives and Approach
Main Objectives
THE VALUE OF A TOURIST
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When is one a tourist?
According to the UNWTO a Tourist is defined as:-
A person who travels to and stays in a place outside of his/her usual environment for more than 24 hours and not more than 1 consecutive year, for leisure, business ……...
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Art
Culture
History
Architecture
People
Communities
Natural
Beauty
Biodiversity
Sports
Beautiful places
Friendly people
Protected Animals
Nature History
OPPORTUNITY Protect what is good – protect our assets
Outcomes:Continued tourism to our Country, Region, Town
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WHAT TOURISTS SEE?
Architecture
Culture
History
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Littered landscapes
Poverty
Crime & Violence
OPPORTUNITY Look after our people & places
Outcomes:Continued tourism to our Country, Region, Town
Unfair labour practices
Homeless
Poverty Litter
Violence Exploitation
Child labour Crime
WHAT TOURISTS ALSO SEE?
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WHAT TOURISTS DON’T SEE?
OPPORTUNITY Ensure that the right people benefit from tourism
Outcomes:Growth in pride and prosperity of our country and its people
Copyright STPP all rights reserved
THE VALUE OF A TOURIST
RRRRRRRRRRRRRRRR
Need Direction
sHead Ache
Needs Accommodati
on
Needs Petrol
Wants Adventur
e
Needs Jersey
OPPORTUNITY
Excellent service – across all industries
Outcomes:Return visits to Country, Region, Town
Need Food
R RRRRRR
RRRRRR
RRRRRRRR
RRRRRRRRRRRR
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Optimise the Multiplier EffectImpact of tourism spend on local products, services and informal economies
Minimise LeakageMinimise the spend on goods and services bought outside local community
Local
Regional
National
International
Local
Regional
National
Int’l
Transformation
Tourist Dollar
TO MAKE TOURISM SPEND GO FURTHER
AAAAAAAAAA AAA
AAAAAAAAAAAA
AAAAAAAAAAAA
AAAAAAAAAAAA
local buying power createdCopyright STPP – All Rights Reserved
THE VALUE OF A SMALL BUSINESS
Nature Guides
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Micro Farmers
Accommodation
Food Production
RestaurantsHome Industries
Memories
ServicesActivities
Places
People
Art
Accommodation
THE VALUE OF A SMALL BUSINESS
Deterrants
Red Tape
Bylaws
Utility Costs
Labour Laws
Brown Signs
Incentives
Rebates
Tax Breaks
Business Support
Market Access
Grading
Certification
Copyright STPP – All Rights Reserved
Small Businesses employ more people relative to their larger counterparts e.g. Guesthouse with 6 rooms employ 6 people directly
VISION, MISSION, VALUES
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VISION, MISSION, VALUES
MissionWe use sustainable tourism to create harmonious and prosperous societies, working in partnership with central, regional, local, public, private and community stakeholders.
VisionTo be the most impactful mass sustainable tourism implementation programme
Values Empowerment of people
Preservation of environment
Economic prosperity for
communities
Thriving small businesses
OUR OBJECTIVES AND
APPROACH
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TO PROTECT TOURISM ASSETS
$$
$
$Select few people benefit from tourism
Impoverished communities
Sport /Recreation
Nature
Sea
Business
People, Culture, History
AND to ensure that everybody can participate in what SA has to offer
Sun
Copyright STPP – All Rights Reserved
TO CREATE JOBS & DEVELOP SKILLS
To provide skills for
those who have jobs
To provide skills for
those who want
opportunities & jobs
To empower
communities to create their own prosperitythrough tourism
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Basic Economics Reduce Cost
Increase Income
Lower Compliance
Barriers
Be a good employer
Protect your assets
Contribute to local
prosperity
ST
SELF COMMUNITY OTHER
Water & Energy Saving
_____Indigenous
Gardens_____Guest
Communication
_____Waste
Separation______
Marketing your business
Local Purchases
_____Vegetable Gardens
_____Guest
Communication
_____Waste
Removal & Management
_____Marketing your Town / Region
By-Laws_____
Rates& Taxes_____
Historical_____
Infrastructure_____
Sercvices_____
Conservation
STPP facilitates collaboration
STPP Mobilises
STPP Simplifies
The journey starts here
FEEDER FOR CERTIFICATION BODIESTO BE A FEEDER FOR CERTIFICATIONSANS 1162:2011
Cultural & Social
Environmental
Economic
Operations &
Management
250 Certified
Accommodation
STPP Mobilises
STPP Mobilises
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STPP INCORPORATES STRATEGIES
Universal
Access
NTSS
NDP
SANS1162
RuralDevPlan
Service
Excel-
lence
Local Conte
xt
Simplified for tourism business
Step-by-step.... ....mass scale
implementation... ....that requires all
stakeholders.... ....to collaborate... ....to achieve common
objectives
We do not re-invent any wheels!
We make existing wheels
work toghether
Tourism ActDomest
ic Tourism
Copyright STPP – All Rights Reserved
STPP PROMOTES COLLABORATIONTourism
Energy
Labo
ur
Ecd
ucati
on
Transport
Wom
en &
Children
Coop
era
tive
Govern
an
ce
Publ
ic
Wor
ks
Environment
Wate
r
Health
Art
s &
Cult
ure
Trade & Industy
Fore
stry,
Agri &
Fish
ing
Hum
an
Sett
lem
ents
Economic
Development
Tourism
SMME
Tourism
DartboardTM
Mass Scale
Colloboration
is the key to
Tourism SMMEs
success
BULLS EYECopyright STPP – All Rights Reserved
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The Eastern Cape KZN Adventure
Agri-science tourism opportunity
Avi/NicheTourism Opportunity
COMMUNITY TOURISM OPPORTUNITY
SKILLS DEVELOPMENT OPPORTUNITY
STPP WORKS IN PARTNERSHIPS
Copyright STPP all rights reservedCopyright STPP – All Rights Reserved
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s
AAAAAA
S
K
a
h
K
U
i
y
VALUE OF A TOURISTS
Energy
Water
Waste
Sourcing
ServiceOperations
StaffMeasurement
Telecomms
Financial Services
Safety/security
Green Building
By-laws
?
STPP PROVIDES SOLUTIONS ON THE JOURNEY
n
l
Copyright STPP – All Rights Reserved
s
VALUE OF A TOURISTS
STPP ACKNOWLEDGES PROGESS
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OUR MAIN ACTIVITIES
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BUSINESS & COMMUNITY EMPOWERMENT
In Progress
How-to Programme
Skills Development Programme
Business Development Programme
Funding & Grant Applications
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ADVOCACY AND AWARENESSC
ollab
ora
tion
/Access t
o
Mark
et
Med
ia &
Sem
inars
Netw
ork
s
VOLUME 1
VOLUME 2
MAGALIESBURG DEVELOPMENT INITIATIVE
To create the first Sustianable Town in South Africa - community driven project
Sustainable Tourism
Climate Change Awareness
Resource Efficiency
Programme
Staff Green Training
Universal Accessibility
Sensitisation
Customer Care and Service
Excellence training
Food Security Training
Copyright STPP – All Rights Reserved
N12 TREASURE ROUTE / N3 GATEWAY
To create sustainable tourism routes in South Africa through upskilling of communities on routes
Sustainable Tourism
Climate Change Awareness
Resource Efficiency
Programme
Staff Green Training
Universal Accessibility
Sensitisation
Customer Care and Service
Excellence training
Food Security Training
Copyright STPP – All Rights Reserved
39Copyright STPP all rights reserved
SURVEYS & DATA COLLECTION
Consumption Data & Trends
CONCLUSION
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CONCLUSION
Partner with the STPP and make the programme work for Tourism
Businesses & Communties in South Africa
Ener
gy
Wat
erW
aste
Pro
cure
ment
Un
ivers
al
Access
By-l
aw
s
Serv
ice
Excellen
ce
Incen
tives
Food
G
ard
en
ing
Em
pow
erm
en
t
Com
mu
nit
y
Skills
D
evelo
pm
en
t
New
B
usin
esses
Please join the STPP journey
Copyright STPP – All Rights Reserved
42Copyright STPP all rights reserved
SURVEYS & DATA COLLECTION
Consumption Data & Trends
THANK
YOU!
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C O N T A C T U S O R F I N D U S
E
stpp.givengain.orgn 079 872 3160
3 www.stpp.co.za
SustainableTourismPP
@STPartnership
mxitapp.com/mystpp 011 430 4700q