Assessment Volunteers

Daniel, Caoimhe, Mark, HimanshuDaniel, Mark, Himanshu, Caoimhe

Assessment Volunteers

‘nothing about us without us’‘nothing about us without us’International Disability Movement

Why are Assessment Volunteers important to you?

“Gives me a

voice”

Why are you important to Assessment Volunteers?

“CS is a caring

Organisation”

voice”

Induction

Enhance Recruitment Opportunities

RejuvenationRejuvenation

Embracing New Media

Incorporation of Skilled Volunteers

Actionable Insights

MIND Panel Members

1 in 4 Poll Members

Mystery Shoppers

MIND Panel Observation

Access to Justice Conference

Capability Scotland Research & Policy Team

1 in 4 Poll Manager (Scotinform)

What We Did, Who We Talked To

Who Are Your Assessment Volunteers?Who Are Your Assessment Volunteers?

- Volunteering allowed him to use his postgraduate education.

- Volunteering helped grow experience and confidence.

- Moved into a paid role within Capability Scotland.

- Interest in MIND panel, can’t always attend as short on time.

- Enjoys his work with Capability Scotland and being able to make a difference.

Charlie

- Approached Capability Scotland through contact.

- Specific project in mind.

- Became involved with Capability Scotland as a volunteer.

- Brings skills, would like to learn new ones and grow in experience.

- If more people knew what Capability Scotland do, they would be more interested in volunteering.

Hazel

“CS should change the perception of

volunteering that you have to stand in a

shop”

- Contacted Capability Scotland to learn about managing his disability and became a service user.

- Involved for around 15 years.

- Enjoys diverse experiences and being able to contribute.

- Was active member of MIND panel and 1 in 4 poll.

- Personal issues – health , finance and organisational changes.

Gregory

“I started volunteering because I wanted to give back”

Teenagers

Young Adults (under 30)

Parents & Carers

Who could be your assessment volunteers?

Themes

VoiceEmployment

Reach RecognitionAwareness

Recruit

Purpose

Paths

TrainingClarity

Methods Contact

Induction

Resources

DifficultyChanges

ExpensesTravelStaff

Retain

Constraints Situation

Mentality

Feedback

NetworkingCommunicate

Withdrawal

Pooling

Voice

Empowerment

Contribution Self Esteem

Attention

Inclusion

Activism

In the Loop

Value

Induction

Enhance Recruitment Opportunities

RejuvenationRejuvenation

Embracing New Media

Incorporation of Skilled Volunteers

Actionable Insights

Induction

- Should be a structured process to enter Capability Scotland.

11/19/09

Capability Scotland.

- Volunteers should have a clear understanding of their roles.

- Induction

- Should target specific groups (such as young disabled people).

Recruitment Opportunities

11/19/09

disabled people).

- Should make volunteering opportunities more prominent (on website/at conferences).

- Induction

- MIND Panel should be tailored for specific skills and interests.

Rejuvenation

11/19/09

skills and interests.

- Younger volunteers and Parents/Carers should be included in MIND Panel and 1 in 4 Poll.

- Induction

- Tools should be used to connect to new and existing volunteers (Facebook/Twitter/etc).

Embrace New Media

11/19/09

existing volunteers (Facebook/Twitter/etc).

- Should speak directly to volunteers to allow a more personal approach (Blogging/Podcasts/Youtube).

- Induction

- Should use volunteers to supplement Capability Scotland staff.

Skilled Volunteers

11/19/09

Capability Scotland staff.

- Should match volunteer skills to specific needs within the organisation.

Induction

Enhance Recruitment Opportunities

Rejuvenation

Embracing New MediaEmbracing New Media

Incorporation of Skilled Volunteers