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InnovationAt every turn.
John H. PalominoManaging Director - Information Technology Consulting
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Innovation, seen and unseen.
Both Types of
Innovation are Vital.
Outside travel.
Inside travel.
Trends.
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Innovation, seen and unseen.
Both Types of
Innovation are Vital.
Outside travel.
Inside travel.
Trends.
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Disney World
Innovation to Create
A Pure Experience.
We have secret tunnels!
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Apple
Innovation in Manufacturing
to Create Innovation in the Hand.
59th Street and Fifth Avenue
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Innovation, seen and unseen.
Outside travel.
Inside travel.
Trends.
Both Types of
Innovation are Vital.
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A history of innovation in travel
http://www.
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Hotel
Innovation in Customer Service
to Create a Better Stay.
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10
Cruise
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Innovation, seen and unseen.
Both Types of
Innovation are Vital.
Outside travel.
Inside travel.
Trends.
![Page 12: TBF 2011-PANEL 3: "Innovative Techonolgies for the Tourism Industry"](https://reader033.vdocument.in/reader033/viewer/2022052900/555eca3dd8b42af67f8b51da/html5/thumbnails/12.jpg)
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Trends Driving Innovation
Shopping Complexity
Supplier Merchandising
User Interface Transformation
Self Serve Mobile Traveler
Increasingly Social and Virtual
Increasingly Complex Travel Management
Computing Power
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Unseen Innovation
Innovation
to Meet
New Demands.
From Mainframe…
…to Cloud Environment
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Seen Innovation – Air MerchandisingInnovation to Enable Ease
and Efficiency in Booking Fare Families.
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Seen Innovation - Mobile
Hotel Shop and Book
Innovation to Create Simplicity
in a Road Warrior’s Life.
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Traveler
Messaging
Innovation in Instant
Customer Communications.
Seen Innovation - Mobile
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Seen Innovation – Virtual Meetings
Innovation in How We
Connect People.
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“People creating value through the implementation of new ideas”
Value should be obvious
Tom Kelly, The Ten faces of Innovation
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Obvious Value?
Innovation?
Innovation Doesn’t Matter
if it Doesn’t Matter to You.
Provides inherent value?
Pervasive?
Fills a realized / unrealized need?
It’s meaningful?
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Innovation!
Innovation Matters when it
Matters to You.
Provides inherent value.
Pervasive.
Fills a realized / unrealized need.
It’s meaningful.
Obvious Value!
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InnovationAt every turn.
John H. PalominoManaging Director Information Technology Consulting
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Panelists
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Panelists – Innovators!!!