Team Dynamics and Effectiveness
What I will cover?
• Team dynamics in context• What kind of person are you?• Putting theory into practice
Team dynamics in context
• PE teacher – sporting teams• Charity sector – fundraising teams,
volunteers• Legal profession – looking after clients,
winning new business, developing relationships with intermediaries
Legal profession
• Client relationship programmes• Seminars• Tenders• Pitches/presentations• Client hospitality• Training
HR professionals
• Recruitment and selection – choosing the right teams of people
• Performance management – how to motivate
• Training and development
Importance of communication
• Within 10 seconds, you will turn on or turn-off!
First Impressions
• What you say• How you say it• How you look
People buy from people
David Maister
“There’s no intelligent substitute for understanding how people work”.
Personality
• Your personality is what makes you what you are; your personality is an organised set of unique traits and characteristics that makes you different from every person in the world.
• Your personality makes you YOU!
What kind of person are you?
Triangle
• Focused person, knows own career path, good at long term planning
• Takes responsibility• Sometimes inflexible
Square
• Likes stability and order
• Doesn’t like change to routine
• Neat and tailored in appearance
• Logical thinker
Circle
• Caring person• Likes to be liked• Needs to know
everything about people
• Finds it impossible to delegate
Rectangle
• Likes to test things out/challenge
• Asks lots of questions• Asks you to re-
evaluate• Ambitious
Squiggle
• Creative• Fast paced• Gets bored easily• Loves projects
Putting theory into practice
• Know what kind of person you are and know your traits?
• How do others perceive you?
Putting theory into practice – my world
• Who are you pitching to?• What are their characteristics?• What is their style?• What format will they like?
Putting theory into practice – your world
• Recruitment and selection• Impression you make on potential
candidates• Getting the “mix” right• Apply the right motivation at the right
time
Successful team dynamics and effectiveness
• Needs to have variety of shapes• Be open and honest with each other
regarding “people types” • Allocate tasks depending on strengths
and weaknesses• Acknowledge results and give regular
feedback
Effective teams
Grace HughesBusiness Development DirectorEmail – [email protected]