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Pritam Kumar Goswami, ITF 148 (JCI India)
TEAM MIRACLE
A Course of Team Building
www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)
Course Objectives
You will be able to:• Identify the Process of Team Building• Identify the characteristics of an effective
team leader.• Build commitment and cooperation among
team members• Use teams effectively to achieve goals
www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)
The “TEAM MIRACLE” Program
Module 1: Team Building
Module 2: Team Leadership
Module 3: Team Working
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Module 1: Team Building
• Is the process of enabling the group of people to reach their goal
• Process of making team effective is called ‘Team Building’
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UNITED WE STAND, DIVIDED WE FALL.
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"Do you want a collection of brilliant minds
or a brilliant collection of minds?"
- R. Meredith Belbin
TEAM BUILDING
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ExerciseTask:• Find Your Team Members as per instructions
given by the trainer, Introduce each other, Choose The Leader & Give your team a name with a punch line.
Time: • 5 minutes for the task & 2 minute for
presentationPresentation:• Group Leader to introduce the Team name
and team members.
Team
wor
k: 1
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Why Teams?
• For better results through combined knowledge & skills.
• Significant challenges energize the team.• Leaders can foster team performance.• Biases towards individualism.• To have discipline in the organization.
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Different Types of TEAMS
• Project Team• Strategy Team• Departmental Team• Sales Team• Sports Team• Maintenance Team
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Groups & TeamsGroups
People work together Feelings are
suppressed Conflict is accepted Unclear objective Personal goals Hiding information Failures are blamed on
others
Teams People work for each other Feelings are expressed Conflicts are resolved Objective is clear Common goal Open sharing Success and failures are
shared
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When building a team, I always search first for people who love to win. If I can't find any of those, I look for people who hate to lose. - H. Ross Perot
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TEAM BUILDINGMust be….• a way of life. • the responsibility of every Team Member. • a continuous process .• about developing a clear and unique identity. • focused on a clear and consistent set of goals. • results oriented.• Enjoyable.
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TEAM BUILDING PROGRAM
An outline:
A) Goal SettingB) Role SettingC) ProceduresD) Relationships
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Stages in Team Building
Forming
Storming
Norming
Performing
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FORMING
Define teamDetermine individual rolesDevelop trust and communicationDevelop norms Define problem and strategyIdentify information needed
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STORMING
During the Storming stage team members:
1. Realize that the task is more difficult than they imagined;2. Have fluctuations in attitude about chances of
success; 3. May be resistant to the task; and, 4. Have poor collaboration
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NORMING
During this stage members accept:their team;team rules and procedures;their roles in the team; and,the individuality of fellow members.
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PERFORMING
NOW Team members have:Gained insight into personal and team processes;A better understanding of each other’s strengths and weaknesses;Gained the ability to prevent or work through group conflict and resolve differences; and,Developed a close attachment to the team.
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Summary of Module 1
• Team Building is the process of bringing
people and shaping them together.• Types of Teams.• Groups & Teams• Stages of Team Building.
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Leadership is the art of getting someone else to do something you want done because he wants to do it.
-By Dwight Eisenhower
Module – 2 team Leadership
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Paper Tower ProjectTask:• A Paper tower is to be built by each team as
per given set of rules and resources by the trainer.
Time: • 25 minutes to build the tower, 3 Minutes to fill
Feedback/Learning form of the project & 2 minutes for presentation.
Presentation:• One member from each team to present the
learning from the project.
Team
wor
k: 2
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Who is a Team Leader
• Contact point for communication between team and management.
• Full-fledged team member.• Assists & guides the team.• Implements the changes.
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Assessing Leadership Qualities
TL
Quick decision maker
Delegates well
Confident
Good Planner
Aggressive
Innovative
Self Motivated
Goal Oriented
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Common Leadership Style
• Dictator• Team Builder• Relater• Democrat• Coach• Analyzer
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Pseudo Vs. Great Leader
PseudoPositionControlTech. expertiseTalkTellSelf Centered
Great• Action• Support• People Expertise• Listen• Ask• Think for others
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Are You a Quality Leader?• How Much People can rely you?• Are you available to their needs?• Do you possess the required ability?• Are you in access of people?• Do you extend respect & recognition?• Are you a good communicator?• Do you keep your commitments?
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Summary of Module 2
• Leader the Soul of Team
• Qualities of a Leader
• Pseudo Vs Great Leader
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Module 3: Team Working
Individual commitment to a group effort – that is what makes a team work, a
company work, a society work, a civilization work.- Vince Lombardi
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How do Teams Work Best?
• Commitment to common objectives;• Defined roles and responsibilities;• Effective decision systems,
communication and work procedures; and,• Good personal relationships.
www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)
Roles & Responsibilities in a TEAMTask:• All Participant will read the small story
written on the next Slide.Time: • They will discuss the story for 5 minutes
within the team and will find out the relevance of the story.
Presentation:• One member from each team to present the
findings of their team within 1 min.
Exer
cise
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Everybody, Somebody, Anybody & Nobody
This is a story about for people named everybody, somebody, anybody and nobody. There was an
important job to be done and everybody was sure that somebody would do it. Anybody could have done it but nobody did it. Somebody got angry
about that because it was everybody’s job. Everybody thought anybody could do it but nobody realized that everybody wont do it. It ended up that
everybody blamed somebody when nobody did what anybody could have done.
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Team Members• Understand their own and others’ roles • Agree on goals and the tasks to achieve them • Trust and cooperate with one another • Continually communicate and coordinate efforts • Achieve consensus through listening, debating, and
compromise• See value in combining all members’ skills,
experiences, and perspectives • Believe that the combined efforts of the team will
produce worthwhile benefits
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Communicating within teamsTask:• Every participant to fill the Checklist Given
by the Trainer on communication within the TEAMS.
Time: • 5 minutes to fill, 3 minutes to discuss within
the team and 1 minute for presentation.Presentation:• One member from each team to present
the findings of their team.
Exer
cise
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Communication within the team • Listen carefully and responsively
• Explaining conversational intent and inviting consent
• Explaining clearly and more completely
• Translating criticisms and complaints into requests
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Conflicts within the TEAM(Few Reasons)
Cultural difference
Difference in opinion
Unclear roles or expectations
Emotional responses to an issue or person
Unequal status
Misunderstanding of the language
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Handling conflict :
• Running away
• Being obliging to the other party
• Defeating the other party
• Winning a little/ losing a little
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Handling Discontent in The TEAM
• Watch Your Leadership Style.• Sufficient resources to be provided.• Work on Skill improvement of Team.• Introduce Changes carefully.• Balanced performance standards.• Innovation.• Complaints to be taken care of.• Stress free environment.
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Motivating TEAMS
• Create Healthy Competition• Recognize Outstanding Performers• Reward Suitably• Give Responsibility & Authority• Give Challenging Targets• Encouraging Low Performers too
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Tips for Team Leaders & Members
• Make the other person Feel Important.• Care about others’ problem.• Always be fair and honest in dealings.• Remember the little things.• Always keep promises.• Welcome ideas from others• Be trust worthy
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Recipe for A Successful Team• Commitment to shared goals and
objectives• Good Personal Relationships• Clearly define roles and responsibilities
–Use best skills of each–Allows each to develop in all areas
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Recipe for A Successful Team• Effective systems and processes
–Clear communication–Beneficial team behaviors; well-defined
decision procedures and ground rules–Balanced participation–Awareness of the group process
www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)
Summary of Module 3
• How Team Works • Communication within the team.• Handling Conflicts within the team.• Becoming an Effective team member.• Motivating Teams.• Recipe of a Successful Team
www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)
CONCLUSION
Teams are way of life, we can’t survive without teams, to excel in life we need to be good team worker and leader too. By building good team we can create miracles. Lets imbibe all qualities and skills to create the TEAM MIRACLE.
www.jci.ccPritam Kumar Goswami, ITF 148 (JCI India)
Thank you!