Download - Teamwork and communication skills
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AGENDA
1. Group & Team
2. How to form a team?
3. CommunicationCommunication
4. Differences
5. ?? :D
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احنا جايين ليه انهارده؟
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A Group is a collection of people who come
together to communicate, tackle a problem.. Etc, but they lack :-
Common goal
Clear rules
Clear roles fro each member
Evaluation Evaluation
feedback
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Team is a collection of people who
come together to achieve a clear common goal that they have participated in defining.To the members of a true team, that goal is more important than their own one.
Members’ work lives are linked together and they depend on each other.
When they have differences of opinion they tend to debate the ideas rather than argue points of view.
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Goal
Rules
Roles
Evaluation
Feedback
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How is a team formed?
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Forming is the first stage of team development. It starts when members are first brought togetherto achieve a specific goal. In the forming stage members tend to be optimistic and expectationsoptimistic and expectationsare usually high
Honeymoon
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Storming is a normal and
expected stage of team development. In this stage, membersexperience a discrepancy between experience a discrepancy between their initial hopes for the team and the realities of workingtogether. Conflict arises and everyone knows that the “honeymoon” is over.
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Norming isa transitional step that moves a team from storming into performing. In norming, the team confronts its problems and resolvesthem.
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Performance is the stage when
conflicts have been resolved and members will be ready to focus on their work without distraction.It is the actual product of the team.
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Mourning is producing the result/product and ending the team work.
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COMMUNICATION
Speaking
•listening
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SPEAKINGVerbal
Non-verbal
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VERBAL COMMUNICATION
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Clearly
Separate facts from opinion
Focus on one thing at a time
Adjust your way of expressing to the
verbal
Adjust your way of expressing to the possibilities of the listener
Repeat the message
Evaluate the effectiveness of your message
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Clearly
Separate facts from opinion
Focus on one thing at a time
Adjust your way of expressing to the
verbal
Adjust your way of expressing to the possibilities of the listener
Repeat the message
Evaluate the effectiveness of your message
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Clearly
Separate facts from opinion
Focus on one thing at a time
Adjust your way of expressing to the
verbal
Adjust your way of expressing to the possibilities of the listener
Repeat the message
Evaluate the effectiveness of your message
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Clearly
Separate facts from opinion
Focus on one thing at a time
Adjust your way of expressing to the
verbal
Adjust your way of expressing to the possibilities of the listener جرجس .عم ناصر غیر د:D
Repeat the message
Evaluate the effectiveness of your message
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Clearly
Separate facts from opinion
Focus on one thing at a time
Adjust your way of expressing to the
verbal
Adjust your way of expressing to the possibilities of the listener جرجس .عم ناصر غیر د:D
Repeat the message
Evaluate the effectiveness of your message
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Clearly
Separate facts from opinion
Focus on one thing at a time
Adjust your way of expressing to the
verbal
Adjust your way of expressing to the possibilities of the listener جرجس .عم ناصر غیر د:D
Repeat the message
Evaluate the effectiveness of your message
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NON-VERBAL
COMMUNICATION
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7 NON-VERBAL MESSAGES
Physical Appearance
Tone of Voice
Gestures
Body Position
Touch
Facial Expression
Eye Contact
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7 NON-VERBAL MESSAGES
Physical Appearance
Tone of Voice
Gestures
Body Position
Touch
Facial Expression
Eye Contact
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7 NON-VERBAL MESSAGES
Physical Appearance
Tone of Voice
Gestures
Body Position
Touch
Facial Expression
Eye Contact
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7 NON-VERBAL MESSAGES
Physical Appearance
Tone of Voice
Gestures
Body Position
Touch
Facial Expression
Eye Contact
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7 NON-VERBAL MESSAGES
Physical Appearance
Tone of Voice
Gestures
Body Position
Touch
Facial Expression
Eye Contact
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7 NON-VERBAL MESSAGES
Physical Appearance
Tone of Voice
Gestures
Body Position
Touch
Facial Expression
Eye Contact
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7 NON-VERBAL MESSAGES
Physical Appearance
Tone of Voice
Gestures
Body Position
Touch
Facial Expression
Eye Contact
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LISTENING
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LISTENING
Receiving
Attending
Understanding
RespondingResponding
Remembering
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LISTENING
Receiving
Attending
Understanding
RespondingResponding
Remembering
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LISTENING
Receiving
Attending
Understanding
RespondingResponding
Remembering
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LISTENING
Receiving
Attending
Understanding
RespondingResponding
Remembering
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LISTENING
Receiving
Attending
Understanding
RespondingResponding
Remembering
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الجواز عن ُحب وال جواز الصالونات؟
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ساعة ربع :الزمن•األقل على مرة یرد و مرة یتكلم شخص كل•
الجواز عن ُحب وال جواز الصالونات؟
األقل على مرة یرد و مرة یتكلم شخص كل•دایرة في بالدور الكالم مرة اول• ھیقوم مجموعھ كل من واحد الوقت نھایة بعد•
ازاي مشي النقاش یشرح
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DIFFERENCES
Accept differences between you and others.
Feel responsible for clearly expressing your own opinion.expressing your own opinion.
Feel responsibility towards listening to other’s opinion.
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PROBLEM!
1. Name the problem
2. Discuss it
3. Pick one thing you can do
Wait … think well4. Wait … think well
5. Do
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NOWUsing what you learned throughout the training ..
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Time for Spaghetti! :D
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QUESTION??
1. How did your team work together? What specifically worked well? What difficulties did you experience?
2. What role did each person play in the group? How was each person helpful to the end goal?
3. What would you do differently if given a second chance at this activity?
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FEEDBACK AND THANK YOU <3