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Tech Fellow Program @ TC
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THE ROLE OF THE TECH FELLOW
• Assist faculty one-on-one (in person, email, phone, chat, web conferencing) (Moodle, Google Apps, Mahara, Alfresco, Adobe Connect, Second Life, Qualtrics, the SmartBoard, etc.)
• Run orientation sessions and workshops • Test new tools and upgrades• Produce online and off-line help documentation (handouts,
videos, websites) • Manage “Techfellowhelp” shared mailbox and maintain
twitter postings • Present best practices at Faculty Tech Dialogues and various
events
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Tech Fellow Program @TC
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TECH FELLOW WORKFLOW
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TECH FELLOW WORKFLOW
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Tech Fellow Weekly Meetings• 3 F2F meetings -1 Remote meeting – 2 HRS
Shared Agenda
Participant list
Text chat
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Tech Fellow Weekly Meetings
• Host – Scribe• AGENDA– Useful Links – Announcements /Urgent Deadlines– Issues of the week– Projects – Presentations– Testing– Tweet of the week– Action Items
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Tech Fellow Training Model
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Self Monitoring - Mentor
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Self Monitoring -Mentee
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HOW THE TECH FELLOWS ARE RECRUITED
Criteria :
• Technical abilities, knowledge of security policies, • Teaching or mentoring experience • Good interpersonal and communication skills• Flexible schedule – (2 semesters)• Team workers, problem solvers • Self-directed learners, • Respect deadlines, reliable, proactive, take
initiative, not afraid of making mistakes, can resolve conflicts, accept criticism, and are able to cope with stress
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HOW THE TECH FELLOWS ARE RECRUITED
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Priority = assign a Tech Fellow to the department in which he/she is enrolled
• Recommendation from departments
• Job application
• InterviewDetailed questionnaireFace to Face or Skype meeting
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TF Interview process
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Challenges
• Faculty Outreach• Turn over • Physical space• Faculty expectations