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Technology and the “New Normal” at
Winona State University
Thriving in a world of continuous changeTechnology Fee Presentation
Student Fee Management Committee – 2014
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Overview of Presentation• ITS Organizational Structure• Governance• Planning• Funding for IT @ WSU• e-Warrior: Digital Life and
Learning Program• Technology Fee• A taste of the road ahead
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Units in ITS
User Services
Development and Web Support Services
Infrastructure Services
Teaching, Learning,
and Technology
Services
Dean Feller, Director
Robin Honken, Director
David Gresham, Director
Ken Graetz, Director
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IT PlanningNew Technology MasterPlan Approved in Spring 2013
Runs from July 2013 – June 2016
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Technology Master Plan(Goals and Objectives)
Assessment Plan(Selecting Instruments)
Collecting Information
Analyzing Reflecting on Information
Acting on Information
DocumentEfforts
Year EndReportFY11
Year End ReportFY10
Year EndReportFY12
Assessment Report
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Evidence that Core Components are metComponent 2C: The organization’s ongoing evaluation and assessment processes provide reliable evidence on institutional effectiveness that clearly informs strategies for continuous improvement.
The team observed that the assessment processes with regard to non-academic units are well planned and quite robust. Feedback loops are part of each plan with decisions made, based on results of assessment. For example, the campus technology plan includes a data collection plan, sets measureable goals, and defines metrics for goal achievement. The team viewed this plan as quite impressive and a model for other units within the institution and elsewhere.
Reference - HLC Visitation Team Report
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Governance
• All University Technology Committee (AUTC) (2)• E-Warrior: Digital Life and Learning Review
Committee (5)• Student Technology Fee Review Committee (5)
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Funding Sources for Information Technology
• e-Warrior: Digital Life and Learning Program Fee* • Student Technology Fee*• General Fund
* Represents nearly 90% of the IT budget
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What do student fees for technology do?
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IT is asking for no increase in the Tech Fee
FY12 FY13 FY14 FY15
Per Credit $7.40 $7.40 $7.40 $7.40
Per Semester $103.60 $103.60 $103.60 $103.60
Per Year $207.20 $207.20 $207.20 $207.20
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WSU Student Technology Fee
What is proposed?
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Student Help ($292,900)• Student staffing for
walk-in support positions
• Student Technology Fee and e-Warrior Program supports over 113 student Positions
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Salaries ($380,787)• Nine Full-time Staff
– Help desk phone support
– onsite support– classroom support– network support
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Equipment ($390,000)• Servers
– Email– Storage– Portal– Web (Course)– Streaming Media
• Classroom Upgrades– Projectors– A/V Systems– Podiums– Phones
• Network Switches (111 Comm. Closets)• Wireless Access Points
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Repair ($47,000)• Printers• Datacenter
– fire protection– electrical needs– cooling
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Maintenance Contracts (Hardware) ($30,000)
• Network Switches• Wireless Access Points• Storage Area Network• Servers
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Software ($240,000)• Server – OS & Database • Utility – Antivirus,
AntiSPAM, Backup, Network Monitoring Tools, & Remote Access (VPN)
• Applications – All the Adobe Products, SAS, SPSS, ArcGIS, EMS, and Jump
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Software Maintenance ($62,000)• Server – OS, Database,
etc• Network – Monitoring
Tools, Intrusion Detection, Security
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Supplies and Materials ($140,000)• Student and Public
Printers – Paper– Toner– Consumables
• Wiring Supplies
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Purchased Services ($20,000)• Video (ITV) Support• Printing Services and
Cleaning• Wiring and Cabling
Contracts
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Campus Card ($100,000)• Controlled by the
Campus Card Office for maintaining and building the service.
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Recent Development:Increased Campus Bandwidth
• Residence Halls – Last year 300 MB to 700 MB– This year 700 MB to 1 GB
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Taste of the Road Ahead
Anytime, Anywhere Content Consumption Content Creation
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Taste of the Road Ahead
New 3-Year Wireless Plan
(FY13 – FY15)
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Taste of the Road Ahead
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Taste of the Road Ahead
Support academic transformation in several critical, new learning spaces.(General Classrooms, Nursing & Business)
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Questions