Download - Template Two Client Journey Transforming Healthcare · Client Journey Claire Edwards Transforming Healthcare Phase in the journey What are clients doing? What is the client experiencing?

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Page 1: Template Two Client Journey Transforming Healthcare · Client Journey Claire Edwards Transforming Healthcare Phase in the journey What are clients doing? What is the client experiencing?

Claire Edwards [email protected] www.claire-edwards.com

Template TwoClient Journey

ClaireEdwardsTransforming Healthcare

Phase inthe journey

What areclientsdoing?

What is the client experiencing?

What questions do clients have?

What is the clients desired outcome?

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