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The Blanton iTourAn Interactive Handheld
Museum Guide Pilot
Rolando LopezUniversity of Texas at AustinInformation Technology ServicesSystems Analyst 512 - 232 - [email protected]
Copyright Rolando Lopez 2004. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.
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UTopiautopia.utexas.edu
”The University is setting the goal of
providing a digital knowledge gateway
to all Texans.
We will provide access for every citizen, via a personalized internet window,
into the resources of our libraries, collections, museums
and much more.” – President Larry Faulkner
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iTour Research Question
Can handheld multi-media technology
enhance visitor learning
and satisfaction
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Interpretive Principles
Principles– Focus on the Object– Focus on the Learner– Interactive,
Personalized Learning
Object
LearnerInteractive
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iTour Project Definition
Pilot interactive Pocket PC museum guide to enhance the learning and overall museum experience for guests.
– four contemporary works of art – engaging and interactive content– rich media - audio, video, text, creative play
Pilot project research findings to inform future interpretive tools at the museum.
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Synecdoche, Byron Kim
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Untitled (Hands/Stranger in the Village), Glenn Ligon
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I Pray and then I Play in the Collective Landscape, Jesse Amado
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By the River, Radcliffe Bailey
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iTour Project Objectives
1.Define Project2.Art/Technology Research3.Formative Evaluation – Focus Groups4.Storyboard5.Develop Content6.Develop Pocket PC Interface7.Design Evaluation Protocol - Survey8.Testing/Refinement9.Event Logistics10.Exhibition11.Evaluation
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Critical Path Diagram
(1)Define Project
(2)Technical Research
(6)Develop
Pocket PC Interface
(7) Design Evaluation Protocol
(3)FormativeEvaluation
(4)Storyboard
(8)Test/
Refine
(5)DevelopContent
(2) Art / Museum Research
(9)Event
Logistics
(10)
EXHIBITION
(11)Evaluation
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Technical Details
3 brands of Pocket PCs – Dell Axim X5 (3 units)– Toshiba e750 (2 units)
– Compaq iPAQ 3670 (5 units)
• iTour technology – Interface - Macromedia Flash / Action Script– iTour Usage Statistics – XML, PHP, my SQL
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iTour System Flowchart
Text File
5 iPaqs
3 Dells
2 Toshibas
Macromedia Flash
VideoAudioTextGraphicsInteractive
<XML> file on device
device_1 My Documents folder
device_2 My Documents folder
<XML> file on desktop
MySQL
Zip Drive
Local Folder
Devices
Desktop
Synchronization
DOS BatchFile
PHP
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iTour Hierarchical Structure
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Technical Lessons Learned
• Battery Life• Fragility• Processor Speed• Creating Media Rich Content• Usability
– Keyhole Navigation
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MuseumEvaluation Findings
&Implications
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Evaluation Protocol
• Design Data– Usability Testing and Training
• Visitors, Docents, Curators, Technologists
– Beta Testing• Austin Museum Day• 200 museum visitors
• Evaluation Data– Written Surveys – iTour Usage Statistics – Observations
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Visitor Reactions to the iTour“Overall how satisfied were you
with your iTour experience?”
0%
10%
20%
30%
40%
50%
60%
70%
NotSatisified
Only a littleSatisifed
SomewhatSatisfied
Very Satisfied
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What Did Visitors Learn?
Please take a moment to write down
two or three of the most important things you learned from the
works of art you just viewed
in Visualizing Identity.
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Quality of Learning Evaluation Scale
A sophisticated description: higher level analysis; deeper reflection
B thorough description/analysis
C three to four facts; low level analysis; personal reflection
D one to two basic facts/observations; vague
F little to no info on work/themes
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Quality of Learning
0
5
10
15
20
25
30
35
40
45
F D C B A
Non-iTouriTour
A - sophisticated description: higher level analysis; deeper reflection B - more thorough description/analysis C - three to four facts; low level analysis; personal reflection D - one to two basic facts/observations; vague F - little to no info on work/themes
“Please take a moment to write down two or three of the most important things you learned from the works of art you just viewed in Visualizing Identity.”
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Quality of Learning
1. Described works in more detail
2. Deeper level of understanding and critical thinking
3. More connections to their own history and background
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In Their Own Words
“Untitled (Hands) forced me to consider the special challenges that gay African-American men face.
Being neither gay nor African-American, I felt like I glimpsed an entirely ‘new’ cultural
vista.”
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In Their Own Words
“I considered my skin color alone
(without the rest of me) as a complete representation
of my identity, in a way
I had never experienced before.”
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In Their Own Words
These questions resounded within
me when I was viewing
these works.”
“What are we? Are we the same existence in our
perception as in others eyes?
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What’s Next?
• America Americas iTour– Grant Proposals (NEH, IMLS…)– Possible Project Goals
(based on funding)• 50 wireless handheld computers• Wireless internet access• 15-30 works of art • Location sensing• Content Management System
• LBJ Museum Pilot Project• HRC Considering a Project
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iTour Team
• Sponsors: Dan Updegrove, VP IT & Jessie Otto Hite, Museum Director
• Project Leaders: Anne Manning, Curator & Glenda Sims, Senior Systems Analyst
• Museum Team:– Kelly Baum (Asst. Curator) – Annette Carlozzi (Curator), – Jenny Chowning (Grad Student), – Kristina Elizondo (Manager University Programs)– Anne Manning (Curator)
• Technical Team– Andy Greer (Graphic Design, Videographer)– Amanda Jeronimus (Videographer)– Rolando Lopez (iTour Analyst, Sound Man)– Kara Nicholas (Database, Quality Testing)– Glenda Sims (Project Management, Usability)
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Experience the Blanton iTour online
www.blantonmuseum.org/exhibitions_section/past_exhibitions.html#identity
Research Paper available online at http://www.archimuse.com/mw2004/papers/manning/manning.html