The Challenges That Sales Performance Software Can Overcome
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• Even if you have a great product, being able to sell it quickly, fast and in bulk is another challenge. Sometimes, it boils down to the effectiveness of your sales team and how they reach their quotas and targets.
• When you’re managing several stores or accounts, it’s important that you get people who can sell your product and are effective brand ambassadors. No matter how many celebrities, blogs, personalities and features your product gets, it boils down to the point of sale and the person who’s convinced your client to purchase your product.
• At the same time, a bad employee can also cost you thousands of dollars in sales and other costs. They might be the main reason why a certain store isn’t reaching quota. This means you’re losing money with the unsuccessful sales and at the same time paying for a non-effective employee.
• How do you get around this?
SALES PERFORMANCE SOFTWARE SEEKS TO ATTACK COMMON PAIN POINTS AND CHALLENGES THAT MOST COMPANIES FACE WHEN IT COMES TO SALES REPRESENTATIVES. HERE ARE SOME PROBLEMS THAT THE SOFTWARE CAN ADDRESS:
1. MEASURE PERFORMANCE DESPITE DIFFERENT SALES
REPRESENTATIVE FUNCTIONS.
Sometimes, you have different responsibilities for each employee depending on their location, schedule or some
other determinant. Most sales performance software consider different aspects such as segments and
geographies as certain accounts that people hold but are connected by products. They cross-reference quotas and
other variables to create a formula for each employee based on his or her responsibilities.
2. TRAIN NEW HIRES TO MAKE SALES AND SCALE THEIR RESPONSIBILITIES.
How do you know when you can expect your employee to rake in sales? When should you apply pressure? What
training has she undergone? Sales performance software can set workflows and processes for new hires so that the training process begins immediately and on track for your
employees. For some who struggle, the scale and the milestones of their training can easily be seen and you can
determine their effectiveness in sales.
3. REFINING AND MAINTAINING BEST
PRACTICES.
Based on surveys, feedback, manager opinions and other metrics, you can track the progress, knowledge, attitudes and skills each
employee has and how that fits in your best practices framework. Flexible firms ask their software to consider re-training or further courses to improve on areas of weakness. Thanks to metrics and data collection, you can determine the weaknesses and strengths of your trained staff. After identifying the pain points, you can then implement the right coaching and learning that the staff
needs to operate up to standard.
4. BALANCING YOUR COMPENSATION WITH YOUR
SALES.
All responsible enterprises want to pay their staff well so that they perform well. Overpaying can be disastrous for the
company; although it gives your staff more money, they’ll be out of the job soon enough. If you pay your staff too little, the people
who perform are going to leave for greener pastures. Sales performance software can find that balance or the right mix of
incentives to help you pay your staff satisfactorily and motivate them to sell more products and services.
5. CREATE HEALTHY COMPETITION AND
ACCOUNTABILITY AMONG YOUR STAFF AT STORE
LEVEL.
When sales performance software puts in place certain measures that ensures people are transparent with their performance, everyone pulls their weight. Although you’ve given people
complex tasks, you can technically break these down to deliverable objectives or SMART goals that they can easily
understand.
6. IMPROVE EMPLOYEE MORALE WITH
RECOGNITION AND CONCRETE REWARDS THAT
EVERYONE WANTS.
The problem with recognition and rewards is that the managers sometimes have a different handle on what people want. With the
right sales software, you can tap into what’s popular with your employees, what they want as rewards and the right venue and
setting to recognize their efforts.