Download - The Dark Side Of Enterprise 2 0
The Dark Side of Enterprise 2.0
Kathleen Culver, Greg Lowe
Kathleen CulverBusiness Analyst, Research Junkie and Skeptic
Greg Lowe Social Media Strategist, Founding 2.0 Adoption Council member, Architect and STILLCorporate Troublemaker
The promises of Enterprise 2.0
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•Increased productivity•Anywhere/anytime access•Better sense of “connection”•Unlock hidden expertise•Everyone has a voice•Consumer, not producer controlled•Community is smarter than individuals•Culture Change
Flexible Access
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Benefits•More choices•SME’s at the fingertips•Fast answers to questions•Better sense of connection
ImpactMore interruptions
RisksLoss of productivityLost sense of accomplishmentLoss of deep analysesLoss of flow
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Always On
Benefits•Never disconnected•Work/life balance•Instant gratification•I’m not alone
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ImpactNo downtime
RisksLess “play”Risking tight connections BurnoutReduced performance
Always Virtual
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Benefits•Diverse inputs•Work/life balance•Lower Real Estate & travel expenses•Green
ImpactsLoss of Face timeCan’t emote very well ;*)
RisksMisunderstandings Loss of information exchangeLess camaraderie and rapport
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New 2.0 Venues
Benefits•Broader input/perspective (Crowd Sourcing)
•Multi-lingual advantages•Building corporate knowledge•New corporate behaviors and culture
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RisksQuiet ones crowded outMore noiseFalse statistical confidenceOld behaviors concealed in new clothes
ImpactExposure bias
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Information candy store
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Benefits•Easy access to SME’s•Fast answers to questions•Better sense of connection
ImpactInformation overload
RisksLoss of productivityMore choices reduces confidenceAnalysis paralysisDecisions based on mis-information
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Always Retrievable
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Benefits•No information loss•Searchable•Content rated & tagged•Individuals are not information managers
ImpactBig Brother
RisksMore posturingNo fresh starts
Bottom Line….NO WORRIES
•The Dark Side STILL can't be quantified •Enterprise 2.0 is STILL safe from business case risks •BUT … there may be costs to the individual
Mitigation
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•Avoid “Alert Fatigue”•Unplug yourself•Make your smile count (in person)•Remember the “Wall flowers”•Filter out the noise
(“Eat Healthy, Exercise More”)
Easier said than done
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Dopamine junkies Fears ….
DisconnectionInvisibilitySeeming uncommitted
Imperfect foresightImmunity to Change
Remember
Reach-out
Focus
Unplug
Manage our attention as vigorously as our time or money or
any resource dear to us
More information
http://313kec.wordpress.com/http://greg2dot0.wordpress.com
Kathleen – [email protected] – [email protected]
