Download - The Elephant In The Room: Motivation (Tips To Improve Motivation Throughout Agile Transformation)
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motivationTips to ımprove motivation
Lemİ Orhan ERGİNPrincipal software engineer @ Sony
The elephant in the room
throughout agile transformation
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Lemi Orhan ErginPrincipal Software Engineer at Sony Europe
Has worked as developer, scrum master, team leader and technical coordinator in tens of projects since 2001
CSM in 2009 (Trained by James Coplien)
Played Scrum Master for more than 1 year
Participated 56 sprints in 4 years
Experienced in agile transformation
Expertise in building agile culture in software development teams and organizations
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Motivation is a common problem in all organizations
(not only ın agile or non-agile organizations)
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Forme
too!
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I cannot improve myself!Always doıng the same job, workıng on same stuff, nothing newYou cannot ımprove yourself ın daıly jobHard to establish motivation, hard to focus on workFixing bugs for years, no innovation at allStuck on same technologies, same way of workingNot allowed to ınnovate
Damn it! Tons of documentation to prepare before doıng the jobEvery work is personal, no teamwork required
Warned in case of a failure, not rewarded on success
Unwilling to ımprove & ınnovate
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I feel unhappy!I am unhappy and my manager does not know it
There is a negative athmosphere in the officeNo one is asking my ideas on anything, ı just do my jobPeople are arguing via emails and nothing is resolved
no one is listening me
Even if ı tell my problems to my manager, nothing will change
People do not trust each otherNot feeling as part of the companyI am not a resource or a headcount
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But agile THinks different
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Agile cares people & cooperationBuild projects around motivated individuals
Give them the environment and support they need, and trust them to get the job done.
The most efficient and effective method of conveying information to and within a development
team is face-to-face conversation.
The best architectures, requirements, and designs emerge from self-organizing teams.
At regular intervals, the team reflects on how to become more effective, then tunes and adjusts
its behavior accordingly.
http://agilemanifesto.org/principles.htmlPrinciples behind the agile manifesto
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Agile is human centricTeamwork
trustself-organizationempowered teams
continuous improvementretrospectives
fail fastshort feedback loops
sustainable paceproxy to interRuptions
face-to-face communication
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agile is the mindset
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doing agile makes the difference
being
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What you've done is not important, instead how you've done is the key
doing agile
being agile
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Agile transformation isCultural change is
cultural changeTough & Not easy
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Agile transformation scares people
This is a new way of workingStatus quo makes people feel safe
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What are the symptomsOf the motivation challenge?
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Daily stand-up
are the windows showing the level
of motivation
meetings
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noisy
Motivated teams unMotivated teams
complexchaotichumorcuriousInformation richhelpfulDesire to successOn time
boredImpatient to endIndividuals reportingDo not listen othersWaiting to be assignedNo questionsLess details about issuesLess desire to successUsually late
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I don't like agile or scrum
Writing down every task has no meaningPlanning poker is a waste of timeFeeling not commited to the sprinT goalI Work on the stories that I likeI am more productive when I work alone
scrum is the new waterfallIt's impossible to do scrum in our teamAgile is being focused on processesI don't want to lose my title
I don't like Scrum at all
It's quite common to resist agile
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How can we break the resistanceAnd improve the motivation?
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Answer is simple:By building an agile culture
but ho
w?
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1Train everyone
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Have a goodAgile coach
being as charismatic as Russel Crowe is not a must ;)
scrum masteror
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scrumNot a technical lead
master
Not a team leadNot a manager
Not a project manager
Master of scrumWell trained
Has the agile mindset
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Scrum master is the keyKnows scrum better than anyone else
Observes and guides the team
Keeps the team disciplinedCreates environment safe to fail
Is a full time job
Builds trust in the teamResolves impediments
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Build a culture of
2collaboration
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collaboration is the key
Encourage teamwork and pair workLet the people share their knowledge
Brown Bag Sessions
Continuous improvement and kaizenEfficient retrospectives
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raise3 CRAFTSMEN
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Mediocrity is a trap
Don't fall into it
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The worst outcome is not failure — it’s mediocrity
Failure lets you move on, mediocrity stalls you and keeps you from reaching your potential. Pursue something so important that even
if you fail, the world is better off with you having triedDrew Houston (founder/CEO of Dropbox)
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craftsmanship is the key
Improve crafts of people by practiCingteach new technologies
Push people to let them learn new stuff
Have seniors as MODELS FOR JUNıORS
PoC Projects
kata's, dojo's
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use Feedback loops 4
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Feedback loop is the keyEfficient retrospectives
Scrum master works close to team membersUse all ways of Communication
Performance appraIsals lose importance
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provide autonomy5
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Stop command & control
You cannot control everythingIt's an illusion!
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It's impossible to manage "people"it's only possible to manage individuals
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The opinions of individualsask
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Be part of the teamGet them see you servant rather than controller
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Autonomy is the key
Let the team be Self organized Shift layers of management responsibility to team
Change the traditional Management mindsetRegular 1 to 1 meetings with managers
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Have a clear purpose6
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Scrum is not just about rıtuAls
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Scrum is not just standing up and burning down
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purpose is the keyWhat is the purpose of scrum
tell the values of what they're buildingDefine a clear sprint goal
Define the vision of the product
Explain the reasons of agile practices
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Have7
Fun!
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Having fun is the keyTeam specific rituals for fun
Do not dedicate to work, Have hobbies and craftsSocialize in the organization
Have funny punishments
to the ones who break the builds
or be late to daily standups
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scrum 8The SCRUM
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Scrum is a simple framework
Don't blame Scrum
as simple as few patterns in
organizations
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If you have issues
Inspect & adapt
there is no adapting scrum
there is doing scrum-but and scrum
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retrospecting is the keyScrum reveals hidden problems. That's not bad!Failing is normal, be prepare to inspect & adapt
Too much dedication to tasks exhaust peoplehave lantern day or extra sprint to cool down Don't use tools too much. Face to face is better
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What is the best measurement for success ?
Photo of houston after the return of apollo 13
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happiHappiness metric
Scrumming the scrumRetrospective pattern
Pop the happy bubbleHappiness index
ness
Photographed by “Karsten Thormaehlen”from book "Mit Hundert Hat Man Noch Traume"
http://www.visualnews.com/2012/01/11/happy-at-one-hundred-portraits-of-centenarians/
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youyou
teamteam
organizationorganization
Happiness Impact
happy employees lead to happy customers and better business
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Train everyoneBuild a culture of collaborationRaise craftsmEnUse feecback loopsProvide autonomyHave a clear purpose
1
2
3
4
5
6
Have fun!7
sCrum the scrum8
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unMotivated teams
When an employee resists, an effective leader looks at the employee not as a problem to be solved but as a person to be understood.
Nigel Nicolson
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references“How to motivate your team during Scrum?” by Dimitri Honlet
http://www.slideshare.net/dimitrihonlet/motivate-team-scrumdef2
“What’s the best measurement for success? Happiness” by Richard Bransonhttp://www.linkedin.com/today/post/article/20121109141247-204068115-what-s-the-best-measurement-for-success-happiness
“Happiness Metric - The Wave of the Future” by Jeff Sutherlandhttp://scrum.jeffsutherland.com/2010/11/happiness-metric-wave-of-future.html
“World's Simplest Management Secret” by Geoffrey Jameshttp://www.inc.com/geoffrey-james/worlds-simplest-management-secret.html
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ımagesSlide 01 - http://victoriafalls24.com/blog/2011/07/28/p20-million-towards-co-existing-with-elephants/Slide 05 - http://www.fanpop.com/clubs/cats/images/14749933/title/flat-cat-xd-wallpaper Slide 06 - http://yasir82.deviantart.com/art/Alone-in-the-Crowd-147238216 Slide 13 - http://sportsblog.projo.com/2009/04/joe-frazier-sug.htmlSlide 14 - http://www.wall4ever.com/animals/scared-cat-709.htmlSlide 16 - http://www.arts-wallpapers.com/artwallpapersbiz/Black%20Wallpapers/imagepages/image45.htm Slide 18 - http://www.wisegeek.com/what-is-anger-disorder.htmlSlide 21 - http://galactinus.net/vilva/retro/eos350d_distagon28.html Slide 22 - http://pinterest.com/thefineartdiner/russell-crowe/ Slide 23 - http://dragonriderone.wordpress.com/2012/03/11/videos-milestone-the-japanese-jedi-knight-and-my-1000th-tweet/Slide 27 - http://istanbuldesignbiennial.iksv.org/ncr-06-re-evaluating-the-future-of-small-production-sites-in-istanbuldesignbiennialSlide 28 - http://wwws.warnerbros.co.uk/marchofthepenguins/Slide 29 - http://www.pulsarmedia.eu/r_old_cars_997_old_cargo_truck_55546.htmlSlide 31 - http://www.flickr.com/photos/bryanandjess/3439743790/Slide 33 - http://uniqueanimalsblog.blogspot.com/2010/11/birds-flying-wallpapers-for-desktop.htmlSlide 39 - http://en.wikipedia.org/wiki/File:Skyttis_athletics_tracks.jpgslide 45 - http://dandanfotoman.deviantart.com/art/Mirror-reflection-2169774slide 49 - http://en.wikipedia.org/wiki/Apollo_13slide 50 - http://www.visualnews.com/2012/01/11/happy-at-one-hundred-portraits-of-centenarians/slide 53 - http://www.stanford.edu/group/fam/cgi-bin/family/family.php?famid=F5497
All used images in the document
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Emaıl:lemiorhan@gmaıl.com
Twitter:HTTP://www.twitter.com/lemıorhan
Linkedin:http://www.linkedin.com/in/lemiorhan
Blog:http://www.flyingtomoon.com
Lemİ orhan ergİ[email protected]