Download - The Post-TRID World... What Next?
The Post-TRID World… What Next?
©2016 Zia Consulting, Inc
The Reality of TRID
"Necessity is the mother of invention”
- Unknown
©2016 Zia Consulting, Inc
Costly Error-ProneSlowCompl
ex
People, Paper, Process
©2016 Zia Consulting, Inc
Who Does This Impact? Mortgage Banks
National Regional Credit Unions
Wholesale Banks Mortgage Insurers Service Providers
©2016 Zia Consulting, Inc
What’s In It For You?
COST(Profitability)
CONFIDENTIALITY
(Security)COMPLIANCE
CUSTOMERSATISFACTIO
N(Retention)
4 Cs
©2016 Zia Consulting, Inc
Profitability: By The Numbers The net gain on each loan originated by
independent mortgage banks and mortgage bank subsidiaries plummeted 60% in the 4th quarter of 2015 1
Net gains only reached $493 on each loan they originated in the 4th quarter, down from a whopping $1,238 in the 3rd quarter 2
Personnel expenses averaged $5,131 per loan in the 4th quarter of 2015, up from $4,674 in the 3rd quarter 1
1. HousingWire – March 17, 20162. Mortgage Bankers Association Quarterly Bankers Performance Report
©2016 Zia Consulting, Inc
Security How are documents shared? Where are documents stored?
Need for “Universal Content Security” Internal/external collaboration On-premise/cloud security Integrated with business processes
©2016 Zia Consulting, Inc
Customer Service STRATMOR Group’s “What Drove
Borrower Satisfaction in 2015?” survey: 10% of borrowers gave their lender an
individual satisfaction score of 6 or less (out of 10)
These unsatisfied borrowers represent potential CFPB complaints for lenders along with negative comments on social media and to friends and relatives
©2016 Zia Consulting, Inc
Compliance
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What If We Classified Automatically?
Your Classification Our Classification
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And If Processes Were Automated?Your Process Our Process
©2015 Zia Consulting, Inc. All Rights Reserved.
©2016 Zia Consulting, Inc
And Your Systems Were Integrated?Your Users Our Users
©2015 Zia Consulting, Inc. All Rights Reserved.
©2016 Zia Consulting, Inc
Case Study: Leading Mortgage Insurer
The Challenge: Change the rules of the
game Technology as a
competitive advantage How to build It?
The Results: 250+ document types, 1.3
million pages/month Alfresco smart content hub
+ Ephesoft intelligent capture
Activiti advanced workflow Integration with
BI/reporting
©2016 Zia Consulting, Inc
Tailored For Your Business Any Input: paper, fax, upload, email
(bulk or individual)
Advanced classification/extraction Automated BPM/workflow Expedited Viewing & Markup Central content hub (DM/RM) LOS system integration
©2016 Zia Consulting, Inc
Smart Capture™
Today’s alternative to costly/complex legacy IDC Business selected + IT approved Your business process
Mailroom automation Embedded capture Extended (mobile) capture
©2016 Zia Consulting, Inc
Intelligent Mailroom Automation Input: scanned documents, email attachments, faxes,
uploaded documents Classify: identify document types in the file WITHOUT
bar codes/separator pages Extract: data from structured/unstructured documents Deliver to LOS
Solving the “Paper Problem”
©2016 Zia Consulting, Inc
In-Process Capture Utilizing Ephesoft Web Services Embedded into:
ECM (Alfresco) SharePoint Portal/Website
Delivered within workflow/business process
©2016 Zia Consulting, Inc
Mobile Capture Based on Ephesoft mobile SDK Mobile classification and extraction Mobile IDC administration
Customers to field reps
Save time, save money
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What Is ACE? Zia solution accelerator for mortgage documents ACE = Advanced Closing Extraction From HUD-1 to TRID Tested and validated with leading mortgage
company
©2016 Zia Consulting, Inc
Case Study: Interfirst Mortgage
The Challenge: ~20,000
documents/month Manual classification
process Regulatory requirements
dictated need for strict data accuracy
The Results: Zia’s In-Process Capture
embedded within Interfirst customer portal
Zia’s ACE™ for Extraction 700% Productivity
Increase
©2016 Zia Consulting, Inc
Introducing Activiti BPM High-performance process engine
http://www.jorambarrez.be/blog/2015/07/20/the-activiti-performance-showdown-2015/
Business-friendly tools Advanced analytics Integration with wide range of
applications Alfresco ECM + BPM platform
©2016 Zia Consulting, Inc
Central Content Hub - Alfresco Single system for in-process content and records Automated, rules-based management of RM
lifecycle Simple tools for filing, search, audit Open source, open platform, open standards Enterprise class/DoD 5015.02 certified
Demo
Who is Zia?
EST.
2003Boulder, CO
CriticalNot
Casual
Controlling Chaos +
Delivering Rapid ROIProcess
& Integrati
on
OpenPlatform
s
Content People
©2016 Zia Consulting, Inc
Zia Mortgage Services Initial Assessment Architectural
Services Implementation Integration Migration
©2016 Zia Consulting, Inc
Next Steps Talk to us/talk to our customers Loan automation assessment/demo Zia Mortgage Solutions
Demo, case studies, brochures, videos… ziaconsulting.com/mortgage-solutions
Ephesoft/Alfresco enterprise trial
Questions?