“It is perhaps the quintessential error of the modern Western world view to suppose that thought can occur without feeling.”
Mary E Clark
1) The relationship between cognition and emotion in perception
2) Emotions in conflict
3) Emotional self-regulation
3 themes
“If people could always stay perfectly rational and focused on how to best meet their needs and accommodate those of others . . . then many conflicts would either never arise or would quickly deescalate.” Mayer, 2000, p.10
“Negotiators—especially those trained in law—commonly address this problem by trying to exclude emotions from negotiation and to focus solely on so‐called objective, rational factors, such as money.”Riskin, 2010, 294
Emotion and Reason
“Emotion and feeling, along with thecovert physiological machinery underlyingthem, assist us with the daunting task of predicting an uncertain future and planning our actions accordingly.” p.139
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EmotionsPrimary: unbidden, gut responses to threat.
Secondary: drawing on recollections and categorizations in the higher parts of our brains.“those thoughts and feelings which, by [a man’s] own choice, or from the structure of his own mind, arise in him without immediate external excitement.” (Wordsworth)
“Somatic markers”
Universal, adaptive responses to environment
Socially shared scripts
Emotions in conflict
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‘Since the triggers of emotion and the triggers of perceived conflict are the same
to recognize that someone is in conflict is to acknowledge that he has been triggered emotionally.’
Jones, 2005
Triggering event
Appraisal
Emotion
Somatic reactions
Action tendenciesJones, 2006
Emotional Regulation
The capacity to a) appraiseb) regulateour emotions
Identify the emotion
• Grant legitimacy
• Encourage emotional identification
• Help the person deny the emotion (for example, to save face)
• Challenge an emotion label
• Paraphrase emotion
• Encourage emotional perspective taking
• Probe meta‐emotions
Re-appraise the situation
• Choosing emotional response
• Mindfulness?• Yoga?
Jameson et al, 2010, p.34
“Never apologize for showing feeling. When you do so, you apologize for the truth.” Benjamin Disraeli
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EMOTION
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EMOTION
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EMOTION
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session
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EMOTION
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EMOTION
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EMOTION
Intensity
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Bass notes
Melody
Joyful notes
Sad notes
Spaces between the notes
Charlie Irvine
SSRN author page: http://ssrn.com/author=873941