Download - The Ultimate Business Phone System for
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The Ultimate Business Phone
System for
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Who is Virtual PBX®
• Delivering VirtualPBX® and PBX Parachute™ service since 1997
• A robust solution:– Largest business-class hosted
phone service
– Growing 50%+ every year for the last four years
– 99.999% uptime
• Profitable private business
• Experienced management staff
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Professional, Reliable Business Communications
• Your phone system is the primary contact with customers, vendors, and employees
• Essential to efficient business operations
• Critical to your business success
Your company voice needs to sound professional
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Why the VirtualPBX Solution?
• Big PBX features, small phone price
• Hosted Service - cost effective alternative to PBX purchase
• No hardware, no software, no maintenance, NO HEADACHES!
• Latest technology without the cost and hassle of upgrading your system
• Concentrate on your business, not your phone system
• Pay as you go = Pay as you grow
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Virtual PBX Features
• Integrated voice and fax• Messages can be delivered through
voice, web or email• Easy web-based system
administration• Call Preview Detail, choose to accept
call or not• Music jukebox for custom on-hold
music• Integrated conference call bridge• Unlimited scalability• Detailed call logs• Extension to extension transfer
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Virtual PBX – How it Works
• Your company receives a toll free or local number, or you can port your current business number to Virtual PBX
x1Schedule
appointment
x0General
Mailbox
1-XXX-XXX-XXXX
• Extensions can route calls to any number, or just be a voicemail box
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Virtual PBX and Fetch!Your Phone Service Choices
1. Fetch! Pet Care Personal Virtual PBX
2. Fetch! Pet Care Regional Dispatcher
3. COMING SOON: Fetch! Pet Care Corporate Dispatcher
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Virtual PBX – PersonalCalls from Fetch! Corporate
• Callers can reach you from the Fetch! Toll-free number by entering their zip code
1-866-FETCHME
Thank you for calling Fetch! Pet Care…
To be connected to a pet care provider near you, please
enter your five digit zip code
Fetch! FranchiseeFetch! Franchisee
Fetch! Franchisee
Customers
9512
9
80526
08824
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Virtual PBX – PersonalCalls Direct from Customers• Customer calls
your number• Makes selection
at auto-attendant greeting
• Pressing 1 will dial out to you at up to four numbers to find you
• Pressing 0 goes to General Mailbox (voicemail)
1-XXX-XXX-XXXX
Thank you for calling Fetch! Pet Care…
To schedule an appointment, press 1…
x1- Tel #1- Tel #2- Tel #3- Tel #4
x0
Customers
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Virtual PBX – Personal (cont’d)Call Preview Detail• Call Preview
Detail will tell you some detail about the call first, before you talk to your caller– Company Name
– Caller ID
– Call Screen
• You can accept the call or send the call to voicemail
1-XXX-XXX-XXXX
Customers
Fetch Pet CareCall from 408-555-1212
Press # to acceptPress * to send to voicemail
x1- Tel #1- Tel #2- Tel #3- Tel #4
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Regional Dispatch
Virtual PBX – Regional Dispatch
• If you have quite a few franchisees in a region, you can have your own regional dispatcher handle your incoming calls
1-866-FETCHME
Thank you for calling Fetch! Pet Care…
To be connected to a pet care provider near you, please
enter your five digit zip code
Customers
9512
5
95129
9512
3
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Virtual PBX – COMING SOON: Corporate Dispatch
• Let the Fetch! Corporate Dispatch center do the phone work for you 1-866-FETCHME
Thank you for calling Fetch! Pet Care…
To be connected to a pet care provider near you, please
enter your five digit zip code
Fetch! Dispatch
Customers
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Easy User Configuration
• Forward your calls to up to 4 numbers
• Adjust the order in which those numbers are called
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Easy User Configuration
• Forward voicemail and faxes to your email
• Separate email notification of voice/fax messages
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Phone Service Overview
• Local Phone Number: Virtual PBX assigns, or port your current phone number for $10
• Free Minutes: 500 free minutes/month; overage $.03/minute
• Voicemail: voicemail forwarded to email address
• Voicemail Notification: Notification to a email or cell phone
• Virtual Fax: Your phone number is a fax number; emailed as a .pdf file
• Intuitive Web and Phone Interface: Manage via the web or the phone
• Setup Time: 2 business days
There is a one-time setup fee of $10 and a monthly recurring fee of $7 for the following:
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Easy Sign Up Process
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Virtual PBX FAQs• Can I send faxes through Virtual
PBX?
• Why can't I port a cell phone number?
• I looked on the Virtual PBX website and they can't give me a local number right now. Should I accept the "temp" toll-free number they are offering me?
• Once my number is ported, where will it ring?
• Will my current phone service be cancelled?
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Thank You