The use of EU Structural Funds:
ELECTRONIC PATIENT VISIT RESERVATION SYSTEM
Romualdas Jonas KizlaitisDirector of Informatics and Development Center
Vilnius University Hospital Santariskiu klinikos
one of the eHealth development priorities, probably the most targeted to the patient
PATIENT VISIT RESERVATION SYSTEM
7,4 MLt budget (2,1 MEUR) 2 years, starting from 1st of September, 2005 20 Partners:
covering 8 regions, 51 municipalities ~740 000 primary care patients (about ¼ of all population) Handling over 6 000 000 visits per year
Expected results: Designed and implemented National Information System for
Patient Appointment Booking 580 new computerized working places for outpatient receptions
and doctors Upgrade of network connectivity Establishment of Internet assistance center
PATIENT VISIT RESERVATION SYSTEM
Information System will enable: physicians, secretaries and administrators - work more efficiently patients - book visits via Internet and mobile devices, choose
consultants between different health care institutions Operative interaction between patient and health care provider
using all kind of mobile, internet and other information technologies
Higher quality of service
PATIENT VISIT RESERVATION SYSTEM
Information System is going to use modern Information technologies:
Mobile technologies SMS – for acknowledgement of appointment, reminder day before
visit, calendar update for doctors etc. WAP and mobile internet – for online reservation, access to
information Office technologies
Integration with consultant’s calendar Security technologies
User (Patient) identification using SMS and phone number recognition
SSL for external (internet) access to the system VPN connectivity for internal (institutional) use of the system
PATIENT VISIT RESERVATION SYSTEM
Paper based (obsolete) reservation system – operator simultaneously works with several registration journals
PATIENT VISIT RESERVATION SYSTEM
Paper based (obsolete) reservation system – operator must handle telephone calls and direct appeals simultaneously as journals can not be multiplied
PATIENT VISIT RESERVATION SYSTEM
Electronic reservation system – operators are using computers for booking time of visit
The same electronic journal can be used by several operators simultaneously
Project partners:2 University Hospitals6 Regional Hospitals3 City Hospitals9 Largest Policlinics and Primary Care Centers
- - - - -VU ligoninės Santariškių klinikosAlytaus apskrities S.Kudirkos ligoninėAlytaus poliklinikaKMU KlinikosKlaipėdos Jūrininkų ligoninėTelšių apskrities ligoninėUtenos apskrities ligoninėŠeškinės poliklinikaVilniaus raj.centrinė poliklinikaVilniaus miesto Centro poliklinikaKauno Centro poliklinika Kauno Raudonojo kryžiaus ligoninėKauno Šilainių poliklinikaKauno Kalniečių poliklinikaKauno apskrities ligoninėM.Marcinkevičiaus ligoninėPanevėžio ligoninėPanevėžio miesto poliklinikaŠiaulių ligoninėKlaipėdos miesto PSPC
PVRS
Internet
PATIENT VISIT RESERVATION SYSTEM
ePVRS