HUMAN INTERACTION TOOL-BELT™
Adaptability
Wedge Extractor
Emotional IntelligenceEQ – Empathy, Self Regulation, Self-Awareness, Social Skills, Internal Motivation
Observation
Leadership
Perspective
Judgment – Common Sense
PARADIGM – OUR LENS TO THE WORLD
We all view the world through a set of assumptions, beliefs, and values that basically serve as a filter or lens for our life experience.
How we respond or react to an event depends in large part on our lens to the world.
SOCIETAL GENERATIONS
Generally there are five generations make up our society.
2000 and later: iGen, Gen Z, Centennials
1980 to 2000: Millennials or Gen Y
1965 to 1980 Generation X
1946 to 1964: Baby Boomers
1945 and before: Traditionalists/Silent Generation
Baby Boomer Generation1946 – 1964 (80 Million Boomers!)
Generation Y (The Millenials)1980 – 2000 (76 Million “Y’s”)
Generation X1965 – 198046 Million
Baby Boomers 1946 – 1964(80 Million)
WEDGE REMOVAL FORMULA
1. Listen with your paradigm down
2. Provide a Closure Statementa) Recognizing the feelings of the offended person
b) Acknowledging the feelings of the offended person
c) Validating the feelings of the offended person
3. Create a structure to avoid repeating the specific conflict
4. Be forward looking