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If you have a problem at work who helps you to resolve it?
Think, Pair, Share
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Solutions to barriers are within us.
Learning Objectives• To know what coaching is and how the coaching
model works.• To understand how coaching can be used to
develop your own solutions to challenges you face.
• To be able to apply the coaching model to help someone to overcome a challenge they might face.
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Agree Disagree
Solutions to barriers are within us.
Where are you on the opinion line? prepare to justify.
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What is my understanding of
coaching?
How confident do I feel about coaching others/being coached?
How could it help develop me and colleagues I work with?
1.
2.
3.
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To know what coaching is and how the coaching model works.
• Can you identify the key features of coaching? – Sort the cards into examples of coaching and non
coaching.
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CoachingBelieves that people have all the answers
to their problems within
Challenges individuals to move beyond their
comfort zone
Builds on pointing out strengths to build and maintain self-esteem
Is positive and believes there are solutions to every
problem
Has to be non-critical and non-judgemental
Believes questions are more important than
answers
Believes that self-knowledge improves
performance
Breaks down goals into manageable
steps
Needs consistency and continuity and the
commitment to practise
Believes everyone can be coached successfully
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Non-Coaching
Believes answers are more important than
questions
Believes that giving strategies to improve
leads to success
Believes that self-knowledge improves
performance
A judgement will be made on the quality
of teaching and learning
Believes that learning is achieved when you are being told what
you need to do/discover
Is about showing others how to make
positive change
Believes in showing others how to make
change
Observations and feedback sessions
have to be linked to appraisals
(performance management)
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1.What are the differences?2.What are the similarities?3.What are the benefits of
coaching?
Mentoring and Coaching
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‘Listening is a magnetic and strange thing – a creative force. The friends who listen to us are the ones we move toward. When we are listened to, it creates us, makes us unfold and expand.’ (Dr. Karl Menninger)
Effective coaching is underpinned by effective listening. Engaged listening builds trust and understanding. When you listen well, you’ll
more easily find questions to guide the conversation productively. The people you listen to will understand themselves better.
COMPREHENSIVE DOWNLOAD EMPATHIC
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How does the coaching model work?
• Role play Steph and Eileen.
Task Can you identify the following:– comprehensive– Download – Empathetic
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Coaching in practiceSPEED DATING
Discuss and feedback
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Coaching Reminders: try not to ..
Use ‘I’ give solutions
judge
offer your own
opinions
be afraid of silenceConcentrate on
Download listening
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Can you coach? SPEED DATING
Speed dating 3 minutes per coaching session• Scenario you discovered that your best friends
husband has cheated. You will have a conversation with the husband can you get him to reflect on what he has done and his next course of action. – Down load listening.No.1 coachingNo.2 husband…..REFLECT! SWAP!
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What is my understanding of
coaching?
How confident do I feel about coaching others/being coached?
How could it help develop my own and others’ practice?
1.
2.
3.
I have learnt this about myself today...
Reflection table
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Coaching in practice: Trio groups
• Number yourself 1 to 3• 3 will observe• 2 will be the coach• 1 will have an issue
5 minutes eachSWAP
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Coaching practice
1. Identify an area of your work you would like to explore with your coach.
2. Something you are struggling with.3. Somebody else you know who is struggling.4. Something you’re interested in.
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Feedback
•What did you discuss?
•What did you get from it?
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To be able to apply the coaching model to help someone to overcome a challenge they might face.
• Action learning set
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Feedback
•What did you discuss?
•What did you get from it?
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Review and Discuss
• How could you move forward as a team to resolve personal and departmental challenges.
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What is my understanding of
coaching?
How confident do I feel about coaching others/being coached?
How could it help develop my own and others’ practice?
1.
2.
3.
Please write a statement below based upon your coaching journey today, and how you might begin use it as a tool to help you manage daily challenges.
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Agree Disagree
Solutions to barriers are within us.
Where are you on the opinion line? Has your opinion changed?
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Solutions to barriers are within us.
Learning Objectives• To know what coaching is and how the coaching
model works.• To understand how coaching can be used to
develop your own solutions to challenges you face.
• To be able to apply the coaching model to help someone to overcome a challenge they might face.