Transcript
Page 1: Timelessness of Lean Management

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The  Timelessness  of  Lean  Management

         

 

Presented  by  Sanjiv  Augustine  [email protected]  

@Saugustine,  @LitheSpeed,  @VersionOne,  #AgilePalooza  

State  of  Agile  Adop.on  

Organizations are realizing real benefits with agile methods…

2   State of Agile Development Survey, http://www.versionone.com

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State  of  Agile  Adop.on  

And so, agile adoption continues apace…

3   State of Agile Development Survey, http://www.versionone.com

State  of  Agile  Adop.on    (Cont’d)  

But, we need to raise our game to overcome systemic problems…

4   State of Agile Development Survey, http://www.versionone.com

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Lean  Thinking  Principles  :  •  Just-­‐in-­‐Time  –  Supply  what  is  needed,  when  

it  is  needed,  in  the  amount  that  is  needed.    •  Jidoka  –  Stop-­‐and-­‐respond  to  halt  

production  and  address  product  defects  or  quality  issues  as  they  are  encountered  in  a  process.      

•  Heijunka  –  “smooth/level”  production  volume  and  variety  during  given  time  periods.      

•  Standardized  Work  –  Organize  a  job  or  task  in  an  efGicient  activity  sequence  while  minimizing  waste.  

•  Kaizen  –  “Change  for  the  better.”  A  philosophy  of  continuous  improvement.      

What  is  Lean?  

Image Source: http://www.mtu.edu/improvement/continuous-improvement/lean-overview/

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1. Organize  around  a  Network  of  Small  Teams  

2. Drive  Lean  Innovation  

3. Practice  Wise  Leadership  

 

Three  Timeless  Lean-­‐Agile  Solu8ons  

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1.  Network  of  Small  Teams  

Intense  collabora8on  via:    1.  Face-­‐to-­‐face  

communica.on    2.   Generalizing  

specialists  3.  Self-­‐discipline  and  

decentralized  control  

Tradi8onal  Silos   Customer   BA   Designer   Developer  PM  

Core  Team  (EXAMPLE)  

BA  /    Tester  

BA  

Tester  

Product  Owner  

Developer  

Designer  

Developer  /  BA   SM  

Release  Manager  

Capacity  Planner  

Prod.  

Architect  

Tech  Ops  

Business  Sponsor  

Risk  Assessor  

Security  

A  Sample  Agile  Team  

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BA  Analysts   Developer  Developer  Developer  Designers   Tester  

The  Core  Project  Team  ideally  consists  of  5-­‐9  dedicated  members  (7  +/-­‐  2).  

The  Extended  Team  can  contain  many  addi.onal  members,  each  playing  an  important  role,  but  they  are  typically  not  dedicated  to  the  effort.  

Tester  Testers  Devs  

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“…for  a  large  organiza2on  to  work  it  must  behave  like  a  related  group  of  small  organiza2ons.”  

-­‐  E.  F.  Schumacher  ,  Small  is  Beau2ful  

 Scaling  may  require,  at  certain  levels:  •  Chief  ScrumMasters  •  Strategic  Product  Owners  •  Tac.cal  Product  Owners  •  Lightweight  Agile  PMOs  

serving  as  a  “guiding  coali8on”  

Network  of  Small  Teams  

Accelerate! By John Kotter, HBR, November 2012

•  Encourage  face-­‐to-­‐face  dialogue  across  levels  •  Create  overlapping  management  with  “linking  pins”  •  Run  the  Council  as  an  Agile  project  team  

Source:  The  Lean-­‐Agile  PMO,  Sanjiv  Augustine  and  Roland  Cuellar  (Cutter  Consortium  2006)  

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Lean-­‐Agile  PMO  

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Network  of  Teams  –  Ericsson  

11   Source: Agile and Lean Transformation at Ericcson Finland, Henri Kivioja

2.  Lean  Innovation  

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Lean  Innova.on  via  Lean  Startup  

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!"#$%&'()*+,+#-+ .#%/01#+()*+,+#-+

Source: Lean Startup, Abby Fitchner, http://hackerchick.com

Lean  Startup  Methodology  

14   Thanks  to  Ash  Maurya,  author  of  Running  Lean:  hWp://www.runningleanhq.com/  

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Lean  Startup  in  a  Nutshell  

•  Clear,  short-­‐term  experiments  •  Direct  customer  observation  and  interaction  

•  Release  planning  informed  by  feedback  data  

•  High-­‐quality  agile  development  with  strong  UX  

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Process  Execu8on  

Product  Planning  

In  the  Room  Outside  the  Room  

Pre-­‐Discovery   Discovery   Release  

Planning  

Sprint  Planning  

Sprint  Review   Sprint  

Participants:  

•  Product  Team  

•  IT  Architecture  

•  UX  Team  

•  Key  Business  Stakeholders  

Par8cipants:  •  Whole  Team  •  Key  Business  

Stakeholders  

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Incorpora8ng  UX  into  Agile  

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Introducing  Sensei  

17   http://www.senseitool.com

Sensei  Lean  Startup  

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3.  Wise  Leadership  

• Have  courage  of  conviction  

• Flatten  hierarchy  

• Go  the  Gemba  • Trust  the  team  20  

Wise  Leadership  

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Team  Empowerment  

Empowerment = Freedom * Capability

Situational Leadership® – Paul Hershey and Ken Blanchard

•  Knowledge  workers  need  responsibility  for  their  own  produc8vity:  o  Knowledge  drives  productivity  

o  Continuous  innovation,  learning  and  teaching  need  to  be  part  of  the  job  

o  Knowledge  worker  productivity  is  dependent  on  quality  at  least  as  much  as  quantity  

o  Optimal  quality  is  the  path  to  high  productivity  

•  Knowledge  workers  must  understand:  o  What  is  our  business?    

o  Who  is  our  customer?    

o  What  does  our  customer  consider  valuable?  

Team    Empowerment  

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1. Organize  around  a  Network  of  Small  Teams  

2. Drive  Lean  Innovation  

3. Practice  Wise  Leadership  

 

Three  Timeless  Lean-­‐Agile  Solu8ons  

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Contact  Us  for  Further  Informa8on  

Sanjiv  Augustine  President  [email protected]  Twitter:  @saugustine,  @lithespeed        On  the  Web:  http://www.lithespeed.com  http://www.senseitool.com  http://www.sanjivaugustine.com    

 

"I  only  wish  I  had  read  this  book  when  I  started  my  career  in  so_ware  product  management,  or  even  beWer  yet,  when  I  was  given  my  first  project  to  manage.  In  addi.on  to  providing  an  excellent  handbook  for  managing  with  agile  so_ware  development  methodologies,  Managing  Agile  Projects  offers  a  guide  to  more  effec.ve  project  management  in  many  business  sebngs."    John  P.  Barnes,  former  Vice  President  of  Product  Management  at  Emergis,  Inc.  

 

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•  Multiple,  stable  teams  each  focused  on  a  single  project  at  a  time  

•  Dedicated  to  platforms  or  lines  of  business  

•  Platform  owner  prioritizes  next  project  

•  Result:  o  Support  multiple  lines  of  business  simultaneously  

o  Focused  effort  results  in  quick  delivery  for  individual  projects  

o  Clear  accountability    o  Stability  and  predictability  

Source:  The  Lean-­‐Agile  PMO,  Sanjiv  Augustine  and  Roland  Cuellar  (Cutter  Consortium  2006)  25  

Stable  Teams  


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