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Total Collaboration Management
February 4, 2016
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Agenda
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Virtual collaboration comes of age
2.
1.
3.
Virtual collaboration supports core business strategies
Capture virtual collaboration’s potential through total collaboration management
4. Employee engagement – a critical component of your strategy
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Virtual collaboration comes of age
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Virtual collaboration is the alternative use of technology when face‐to‐face meetings aren’t an option.
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Virtual Collaboration
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THEN
Inefficient Unreliable
Counter productive
FrustratingLimited
Unflattering NOW
Easy Realistic alternative
Common practice
ExpectedInnovative
Personal
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A wide range of collaboration options
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Basic & Group VOIP
Multipurpose Conference
Systems (MCS)
Virtual
Web‐conferencingFaceTime/Skype
Webex
Immersive
Telepresence
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Virtual collaboration supports core business strategies
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Business has changed
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Colleagues work in
different locations
Teleworking is a
growing trend
Companies are
more global
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And so has virtual collaboration
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The state of virtual collaboration today
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Visibility
Time
Peak of inflated expectation
Plateau of productivity
Slope of enlightenment
Trough of disillusionment
Technology trigger
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Companies avoid
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Higher travelbudgets
Higher burnout rate
Employee retention challenges
by investing in and executing a comprehensive virtual collaboration strategy
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Capture virtual collaboration’s
potential with a total collaboration management strategy
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What’s missing?
The (often unrealized) promise
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Specific goalsTangible ROI
Collaboration between functional groups
TrainingCommunication
Employee expectations
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Do your employees know…
What virtual collaboration assets the company has invested in and why?
The capabilities of the different assets (e.g. webex, multi‐purpose conference room systems)
What types of interactions work best with each of those assets?
How to access the options?
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How do you realize the potential?
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Current ApproachBuild and execute a strategy
Do I stay or do I go?
Make it easy to stay
Collaborate across ICT, Facilities and
Travel to create and execute a meaningful
collaboration strategy – whether
virtual or live
Make sure employees
understand what’s available and how to determine “do I stay
or do I go?”
Make it easy to stay and leverage the investment in
virtual collaboration
Total collaboration management
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Five steps to total collaboration management
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Understand the state of collaboration & travel at your
organization. Too much internal travel? Not enough budget to travel to clients? Current collaboration tools underutilized?
Employee satisfaction challenges?
Evaluating major VC upgrades?
Measure the
baselines
1
Set your goals. Improve employee work/life balance? Reduce internal travel? Improve
internal interactions and relationships? Create action plans and measurable
objectives.
Create the strategy
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Gain leadership commitment
You’re not just talking about
implementing some new technology,
you’re talking about changing the organization’s
collaboration and travel culture. You’ll
need leaders’ commitment to
change themselves.
3
It’s critical to do more than just implement the
technology. Make sure you use
marketing tactics so employees understand
expectations and new capabilities
well. Train many to use new assets.
Ensure employees know “Do I stay or
do I go.?
Execute the strategy
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Think about how difficult it is to organize a video conference or live meeting in your
organization. How can you make it
easier than booking a trip? Consider implementing workspace
management software.
Make it easy to stay
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Employee engagement is a critical component of a total
collaboration strategy
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Components of a total collaboration campaign
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Enterprise social strategy
Virtual Collaboration user guide
Infographic: benefits of virtual Collaboration
E‐signage: Alternatives to
travel
Decision tree: Do I stay or do I go?
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SHOULD I STAY, OR SHOULD I GOBe mindful of our people and our environment. Before traveling, consider this:
Can my goals beaccomplished virtually?
Will my time be used effectively?
Does the benefit overcome the cost if I travel?
Know what travel alternatives are available to you!
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Are you ready to tackle collaboration at your organization?
Advito can help.
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