Training and Certification Program
Presented by:
Jan 2015
GVF Training and Certification Program
Who we are
� The association of the global satellite communications industry
� Not-for-profit � 200+ member organizations � All major satellite operators,
manufacturers, & service providers
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� Experienced satellite systems engineers
� Instructional designers & Flash developers
� Partnered with GVF � Training content creation and
program administration � Created content for, and
manages, the highly-successful GVF training program (10,000+ trainees, VSAT, marine, mobile)
GVF Training and Certification Program
Training program mandate
� GVF members directed GVF to establish a VSAT installer training program in 2002
� Initial mandate was to build a global cadre of training technicians available to the industry, to enhance the quality and reputation of VSAT as a solution. – Subsequently interference prevention was added as a priority
� By 2005 volunteers had trained about 250 students in classes in US and Africa
� We think there are 20,000-40,000 people in the world installing VSATs
� How to scale up and deliver globally?
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GVF Training and Certification Program
Solution: GVF online course delivery
� Courses are self-paced, available 24 hrs
� Automatic course and prerequisite linking for certification management
� Registration self service or by order.
� Dedicated student support staff � Requires only a moderate-speed
Internet connection and browser with Flash player
� Simulator skills assessments connect to LMS student scores
� Multi-language instant-switch capability
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GVF Training and Certification Program
Why GVF online simulator-based training?
� Global, scaleable, low cost – Over 10,000 enrolled
� Simulators teach and assess technical skills
� Courses are self-paced, available 24 hrs � Automatic course and prerequisite linking
for certification management � Registration self service or by order. � Dedicated student support staff � Requires only a moderate-speed Internet
connection and browser with Flash player � Simulator skills assessments connect to
LMS student scores � Multi-language instant-switch capability � Readily customized for each organization
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Student learning system user interface, showing customization
GVF Training and Certification Program
Who is using GVF training?
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… and many, many more.
GVF Training and Certification Program
Endorsed by WBU-ISOG � The International Satellite Operations Group
(ISOG), founded in 1985, is a committee of the World Broadcasting Unions (WBU).
� ISOG provides a global forum for members of the WBU to exchange information, outline requirements and resolve common operational problems. WBU-ISOG's mission includes identifying solutions for all operational matters associated with satellite transmission of broadcast-related data, and to work with all international broadcast groups to achieve these solutions.
� In 2014, WBU-ISOG formally endorsed the GVF training and certification program, including the ITU-R S.2049-compliant criteria for certifying operators of broadcast, mobile, and SNG uplink terminals.
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GVF Training and Certification Program
Program status � Online Satcom Professional (fixed VSAT installer) program
launched 2007 � Marine VSAT program launched 2011-2012 � SNG/broadcast/mobile program launched 2014 � Enhanced Training Services launched 2013 � 10,000+ students enrolled � Integrated into numerous organizations’ training programs � New:
– New editions of 500, 510, and 503i – 530-series for SNG/Mobile
� Coming soon: – French for GVF 510 (in addition to Spanish and Portuguese) – Engineering-level courses, including link budgets – New specialist modules – Subscription/recertification program
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GVF Training and Certification Program
Our mission:
Reach all VSAT installers!
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10,000+ worldwide have engaged in GVF training...
...but there may still be 10,000-40,000 untrained field technicians still out there.
GVF Training and Certification Program
Interference prevention mandate
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In 2010, GVF’s satellite operator members asked for interference prevention to be made the primary focus of the training program.
GVF Training and Certification Program
How to fight interference
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REACTION PREVENTION
INTERFERENCE
GEOLOCATION
TRAINING
CARRIER ID EQUIPMENT
QUALITY
COLLABORATION
GVF Training and Certification Program
Role of training in interference prevention
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ASI
CROSS-POL
POWER/FREQ/BW
RE-RADIATION
INTERFERENCE
GEOLOCATION
TRAINING
CARRIER ID EQUIPMENT
QUALITY
COLLABORATION
GVF Training and Certification Program
Interference impacts all satcom users
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Interference source: Adjacent Satellite (ASI) Training objective: Beam-balance antenna pointing technique
GVF Training and Certification Program
Interference impacts all satcom users
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Interference source: Cross-pol interference Training objective: Feed alignment and cross-pol test skills
GVF Training and Certification Program
Interference impacts all satcom users
Interference source: Excess carrier power intermodulation Training objective: Transmit power lineup skills
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GVF Training and Certification Program
Spot beams permit smaller, cheaper terminals.
With hardware costs below $1000 per terminal, the affordable budget for installation services is very low!
The perfect storm: Small dishes (wide beams) x Cheaper labor x High volumes = INTERFERENCE INCIDENTS
Why is interference increasing?
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TERMINALS DEPLOYED
SATELLITE SENSITIVITY
INTERFERENCE INCIDENTS
HARDWARE COST INSTALLER FEES
1990 Today
As volumes grow, hardware costs are now well below $1000 per terminal. Over 100,000 Ku-band
VSATs are installed every year. Any one can cause serious interference.
GVF Training and Certification Program
Satcom Professional program
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For installers and field technicians/engineers of fixed VSAT terminals.
GVF Training and Certification Program
Satcom Professional Certifications
Interference-prevention emphasis: § Beam balance pointing (prevent ASI) § Cross-pol alignment § Connector attachment (prevent re-radiation)
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GVF Basic Hands On Skills Test (HOST-‐B)
GVF Basic Satcom
Professional Cer5fica5on
GVF Advanced Satcom
Professional Cer5fica5on
503i: iDirect iDirect
Specialist
Future courses
Supplementary instructor-‐led classes
503G: Gilat SkyEdge II
SkyEdge II Specialist
503H: Hughes HN Hughes HN
Specialist 510: Core Skills for VSAT Professionals
520: Satcom Fundamentals
521: PracMcal Technique for VSAT Professionals
GVF Training and Certification Program
Sample learning page (GVF 561)
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GVF Training and Certification Program
Fixed antenna skills simulator
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GVF Training and Certification Program
Dynamic language switching
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GVF Training and Certification Program
Beam balance pointing skills simulator
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GVF Training and Certification Program
Examiners worldwide
� Australia � Benin � Botswana/Zimbabwe � Brazil � Canada � China � Ghana � India � Indonesia � Iraq � Ivory Coast � Kenya � Mexico � Netherlands � Nigeria
� Pakistan � Qatar � Saudi Arabia � Senegal � Singapore � South Africa � Spain � Sudan � Tanzania � Thailand � United Arab Emirates � United Kingdom � United States � Yemen
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� Afrikanet � AFSAT � Al Jazeera � ARABSAT � Astro Broadband � BAE Systems � Brightday Engineering
Ltd � BT � Chevron � Cygnus Satellite � EMC � ETEC � FBI � Gateway Business
Africa � GDC � Global Data Systems � Global Innovative
Technologies � Global Technologies
Transfer � Harris CapRock
� Hermes UK � Inmarsat � Intelsat � IRC/NetHope � ITC Global � KC and G Telecom cc. � Kin Marine Pte Ltd � L3 � Mahdi Bagh Computers � MenaNets � Oceaneering
International Inc � Optimal Satcom � Orange Business
Services � PT.Aditech Matra � RED52 � RigNet � SatQuick � SES � SkyVision � SpeedCast
� TCS � Telenor Pakistan � TIGRISNET INC � UN � UNICEF � Verizon Business � Vizada � Vsatel � Wateen Telecom
Pakistan � Williams � World Vision
International � YemenSATCOM
• GVF Hands On Skills Tests ("HOST") are administered by authorized GVF Examiners. • Examiners are experienced satellite engineers or field technicians who are themselves
GVF Advanced Certified, and are Qualified by the GVF Master Instructor.
GVF Examiners offering HOSTs to the public:
Organizations with GVF Examiners administering HOSTs to staff and customers:
….with many more becoming qualified every year.
GVF Training and Certification Program
Marine program
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For operators (seafarers) and field engineers (installers and maintainers) of marine stabilized-antenna terminals.
GVF Training and Certification Program
Marine Certifications
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Future courses
Operators On Board Vessels Satcom Field Technicians and Engineers
503E: Sea Tel Model 09 series InstallaMon and Maintenance
HOST-‐E Sea Tel hands on skills test (appr. by Sea Tel) 561:
Fundamentals for Marine VSAT Operators
520: Satcom Fundamentals
562E: Opera5ng the Sea Tel Model '09 series Marine VSAT
562E-‐IMA: Opera5ng the Sea Tel Model 'IMA series Marine VSAT
503T: HCC SpaceTrack 4000 InstallaMon and Maintenance
HOST-‐T ST4000 hands on skills test (appr. by HCC)
GVF Specialist Marine VSAT Operator
Cer5fica5ons
GVF Marine Installa5on & Maintenance Cer5fica5ons
* HCC cert. also requires GVF 510 & 521
562T: Opera5ng the HCC SpaceTrack 4000 Marine VSAT
503E-‐S1: Sea Tel Model 09 series InstallaMon and Maintenance
Interference-prevention emphasis: § Blockage § Workmanship § Cross-pol
Future courses
GVF Training and Certification Program
Sample learning page (GVF561)
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GVF Training and Certification Program
Sample learning page (GVF562E)
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GVF Training and Certification Program
Sample learning page (GVF503E)
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GVF Training and Certification Program
Mobile/SNG/Broadcast program
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For operators of: � Auto-deploy/auto-point terminals � Uplinkers operating traditional SNG
vehicles � Any terminal with manually-controlled
modem/RF/antenna equipment and spectrum analyzer for pointing
GVF Training and Certification Program
Mobile/SNG Certifications
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Autopoint terminal operators
Operators of SNG or other manually-‐controlled uplinks
GVF 530 Core skills for Mobile Satellite Terminal Operators
Interference-prevention emphasis: § Line of sight § Verify pointing accuracy (beam balance) § Verify cross-pol § Identify correct satellite before uplinking § Follow General Access Procedure § Control uplink power and avoid IMD § General theory
General Autopoint Operator Basic Autopoint
Operator Basic Technical Operator Advanced
Technical Operator
GVF 531 Access Procedure Skills
GVF 532 Core Uplinking Skills
GVF 909A Satcom Theory for Broadcast Uplinkers
GVF Training and Certification Program
Line of sight skills 3-D simulator
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GVF Training and Certification Program
Autopoint acquisition simulator
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GVF Training and Certification Program
Cross-pol skills simulator (Autopoint)
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GVF Training and Certification Program
Frequency conversion simulator
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GVF Training and Certification Program
Computation skills assessment
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GVF Training and Certification Program
Non-linear effects tutorial with simulator
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GVF Training and Certification Program
Full-arc spectrum simulator
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GVF Training and Certification Program
Cross-pol skills simulator (SNG)
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GVF Training and Certification Program
Enhanced Training Services (ETS)
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Branded portal, custom courses, accreditation, reselling, and other options.
GVF Training and Certification Program
You can leverage training:
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INTERFERENCE
GEOLOCATION TRAINING
CARRIER ID
EQUIPMENT QUALITY
SERVICE QUALITY
COST SAVING
DIFFERENTIATION
CUSTOMER RETENTION
MARKETING OUTREACH CSR
GVF Training and Certification Program
Enhanced Training Services (ETS)
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Inside facing
Outside facing
Enhanced training services
Your organization
GVF/SATPROF LEARNING SYSTEM
GVF CORE SYLLABUS
ENHANCED TRAINING SERVICES
GVF Training and Certification Program
Integrated Training
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Standard GVF training courses
GVF industry certifications
Organization training paths and in-house certifications
Dedicated portal with custom branding
Special reports and admin services
On-site class administration
Document repository
Custom courses for your organization
Individual student accounts
Convert existing PPT training to online
Standard GVF program Enhanced services
Integrated training program for your satellite communications
staff and customers
In-house GVF qualified Examiners
Direct sponsorships
ITU-plan sponsorships
Reselling
GVF Training and Certification Program
Branded portals
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Complete GVF industry-standard common training curriculum
Private and custom-made training materials
GVF Training and Certification Program
Accreditation � Accredited Organization for Training (AO/T) � Means that your organization maintains a well-trained
staff through rigorous training relevant to their duties. � 90% of applicable* staff must have completed, or be actively
enrolled in, the appropriate GVF training � 70% must hold a current GVF certification or have completed
appropriate GVF courses � May use AO/T seal in marketing and advertising
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Staff member title or function Minimum GVF training or certification
VSAT field technician/engineer GVF Advanced Satcom Professional Certification
SNG uplink technician GVF/RFI-EUI Advanced Technical Operator or GVF/RFI-EUI Basic Technical Operator
Marine VSAT technician/engineer GVF Marine VSAT Specialist
Satellite systems or network engineer GVF 520 (Fundamentals of Satcom)
Sales, Marketing, or Management of satellite communications products or services
GVF 500 (Introduction to Satellite Communications)
Operator of auto-point VSAT or uplink system GVF/RFI-EUI Auto Point Operator Certification
Operator of Marine VSAT terminal GVF Marine VSAT Operator Certification
GVF Training and Certification Program
Support and further options � Volume tuition discounts
– Based on total projected useage – Apply to any application of enrollments (internal, resale, sponsorship)
� Translations � Specialist courses on your equipment � Student progress tracking
– Automatic weekly email reports – Browse at any time – Direct admin privileges optional
� Enrollment services included – Self-enrollment with credit card and your promo code – Enrollment keys and coupon codes – Admin enrollments per email instructions (in bulk with Excel files)
� Technical support included (via email) – First-level student support - resets, extensions, passwords (or you can do it) – Subject matter technical support
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GVF Training and Certification Program
How to get started
� Contact any member of the GVF and SatProf teams
� Visit www.gvf.org/training – Click on Enhanced Training Services – Browse brochures and service catalog – Click “Starter Plan Application Form” or “Standard Plan
Application Form”
� We will quickly prepare a tailored proposal for you
� Regular invoices based on actual student enrollments
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GVF Training and Certification Program
Contacts
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Global VSAT Forum www.gvf.org David Hartshorn [email protected] +1-202-390-1885
SatProf, Inc. www.satprof.com Greg Selzer [email protected] +1-214-507-7059
Thank you!