ICT Indicators and Capacity building ICT Indicators and Capacity building for ICT measurement in the Arab for ICT measurement in the Arab
RegionRegionAmman, 25-26 September 2010Amman, 25-26 September 2010
Torbjörn Fredriksson, Torbjörn Fredriksson, UNCTADUNCTAD
([email protected])([email protected])
UNCTAD’s work on Measuring UNCTAD’s work on Measuring the Information Economythe Information Economy
UNCTAD and ICT statistics
UNCTAD
Partnership revised core list of ICT Partnership revised core list of ICT indicatorsindicators
• Infrastructure (9)• Household and individuals (13)• Businesses (12)• ICT sector and ICT trade (4)• ICT in education (9)
UNCTAD and ICT statistics
UNCTAD International ICT business data International ICT business data collectioncollection
• OECD: ICT business data for OECD member countries
• Eurostat: ICT business data for EU• UNCTAD: ICT business data for all
member countries• Others (World Bank, regional bodies, private
providers)
UNCTAD and ICT statistics
UNCTAD
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Building blocksBuilding blocks of the Information of the Information EconomyEconomy
UNCTAD and ICT statistics
UNCTAD 12 core indicators on ICT use by 12 core indicators on ICT use by businessbusiness
• Proportion of… Proportion of…
B1 … businesses using computers
B7… businesses receiving orders over the Internet
B2 … persons employed routinely using computers
B8 … businesses placing orders over the Internet
B3 …businesses using the Internet
B9 … businesses using the Internet by type of access
B4 … persons employed routinely using the Internet
B10 … businesses with a local area network (LAN)
B5 … businesses with a web presence
B11 … businesses with an extranet
B6 … with an intranet B12 … businesses using the Internet by type of activities
UNCTAD and ICT statistics
UNCTAD
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B1. Proportion of businesses using computers
Number of businesses* using computers (t)
B1 (t)= x 100 Total number
of businesses*(t)
B2. Proportion of persons employed routinely using computers
Number of persons employed routinely using computers (t)
B2 (t)= x 100Total number
of persons employed*(t)
t: reference period(*in-scope businesses)
Definition and calculation Definition and calculation of the core indicators B1 and B2 of the core indicators B1 and B2
UNCTAD and ICT statistics
UNCTAD
Core indicators on ICT sector and Core indicators on ICT sector and trade in ICT goodstrade in ICT goods
• ICT1: Proportion of total business sector workforce involved in the ICT sector
• ICT 2: Value added in the ICT sector (as a percentage of total business sector value added)
• ICT 3: ICT goods imports as a percentage of total imports
• ICT 4 : ICT goods exports as a percentage of total goods exports
UNCTAD and ICT statistics
UNCTAD
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Definition and calculation Definition and calculation of the core indicators ICT1 and ICT2of the core indicators ICT1 and ICT2
ICT1. Proportion of total business sector workforce involved in the ICT sector
Number of persons employed in the ICT sector
ICT1 = x 100 Total number of persons employed
in the business sector
ICT2. Value added in the ICT sector
Estimated value added of the ICT sector
ICT2 = x 100
Total value added of the business sector
Value added at factor costs+ other taxes, minus subsidies, on production (1)
= Value added at basic prices+ Taxes, minus subsidies on products (2)(not including imports and VAT (value added tax))
= Value added at producers’ price+ Taxes minus subsidies on imports+ Trade and transport costs+ Non-deductible VAT
= Value added at market prices (3)
Valuation of Valuation of value addedvalue added
UNCTAD and ICT statistics
UNCTAD
9
ICT3. ICT goods imports as a percentage of total imports
Value of imports of all ICT goods
ICT3 = x 100
Total value of imports
ICT4. ICT goods exports as a percentage of total exports
Value of exportsof all ICT goods
ICT4 = x 100
Total value of exports• ICT goods classification according to OECD, based on the WCO’s Harmonized System (HS) for trade statistics (1996 and 2002 versions). • Guiding principle: ICT goods must either be intended to fulfill the function of information processing and communication by electronic means, including transmission and display, or use electronic processing to detect, measure and/or record physical phenomena, or to control a physical process.• Obtained from foreign trade data.• Cooperation between the NSO and the customs authority is essential for data transmission and the classifications of goods.
Definition and calculation Definition and calculation of the core indicators ICT1 to ICT4of the core indicators ICT1 to ICT4
UNCTAD and ICT statistics
UNCTAD
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Other non core ICT demand (use) Other non core ICT demand (use) indicatorsindicators
• Use of mobile phones for business-related activities (receiving and placing orders, other activities)
• Current and capital expenditure on ICT• IT security measures and experiences• Type and value of goods purchased and sold
via e-commerce• Barriers to ICT
UNCTAD and ICT statistics
UNCTAD
UNCTAD data collectionUNCTAD data collection• Annual survey with NSOs • 2004 – 2006: selected developing countries• As of 2007: all UNCTAD members countries (except
EUROSTAT members) • Database online by end 2010• Results published in the
Information Economy Report (IER)
The IER is available at http://www.unctad.org/ 2010 edition launched on 14 October 2010
UNCTAD and ICT statistics
UNCTAD
UNCTAD data collectionUNCTAD data collection
Comparability: Comparability: • Data often not comparable or representative• Lack of continuity in data collection (one-off surveys)• Differences in types of surveys, sampling units, frames,
sizes, denominator• Differences in response categories (e.g. modes of
access and activities the Internet is used for)• Metadata as important as statistical data
Availability:Availability:• Lack of cLack of coordination between Government entities
Lessons learnedLessons learned
UNCTAD and ICT statistics
UNCTAD
UNCTAD data collectionUNCTAD data collection
Coordination among national statistical systems
Long-term process: start early (start small) Use core list as a starting point (add
questions to existing surveys as appropriate) Use agreed-upon definitions and indicators –
need to harmonize results Ultimate goal: sustainable data collection,
integrate in national statistical plan
Considerations at the national Considerations at the national levellevel
UNCTAD and ICT statistics
UNCTAD
Data availability in Arab countriesData availability in Arab countries
B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 Data
By
Urba
n/Ru
ral
Brea
kdow
nDa
ta b
y Ent
erpr
ise
size c
lass
ICT
Secto
r W
orkfo
rceIC
T Se
ctor
data
base
by I
SIC
class
ificat
ion
ICT
Usag
e ind
icato
r by I
SIC
class
ificat
ion
Algeria .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Bahrain .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Comoros .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Djibouti .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Egypt (2006; 2008)Iraq .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Jordan (2008)Kuwait .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Lebanon .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Lybia .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Morocco .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Oman .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Palestine (2007) .. .. ..Qatar (2005, 2008) .. ..Saudi Arabia .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Sudan .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Syria .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Tunisia .. .. .. .. ..UAE (2008) .. .. ..Yemen .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..
Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database
UNCTAD and ICT statistics
UNCTAD
Business use of computersBusiness use of computersProportion of Enterprises Using Computers
0 20 40 60 80 100
Egypt (08)
Jordan (08)
Occ. Palestinianterritory (07)
Qatar (08)
United ArabEmirates (08)
(%)
250+50-24910-490-9
Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database
UNCTAD and ICT statistics
UNCTAD
Business use of the InternetBusiness use of the InternetProportion of Enterprises Using Internet
0 20 40 60 80 100
Egypt (08)
Jordan (08)
Occ. Palestinianterritory (07)
Qatar (08)
(%)
250+50-24910-490-9
Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database
UNCTAD and ICT statistics
UNCTAD Business use of computersBusiness use of computersby industry, Egypt, 2008by industry, Egypt, 2008
Air transport 100.0Computer-related activities 100.0Water transport 96.7Financial intermediation 96.0Construction 86.0Sale, maintenance, repair of motor vehicles; retail sale of automotive fuel 66.7Real estate activities 66.7Agriculture, hunting and forestry 60.0Post and telecommunications 60.0Wholesale trade and commission trade, except of motor vehicles 55.6Mining and quarrying 50.0Land transport; transport via pipelines 50.0Hotels and restaurants 44.9Supporting and auxiliary transport activities; activities of travel agencies 35.1Manufacturing 32.7Retail trade, except of motor vehicles; repair of personal and household goods 27.3Other community, social and personal service activities 18.3
Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database
UNCTAD and ICT statistics
UNCTAD Why enterprises use the InternetWhy enterprises use the InternetUAE, 2008UAE, 2008
0 10 20 30 40 50 60 70 80 90
An extranet
Delivering products online
Providing customer services
Internet banking
Interacting with general gov't org.
Information from public authorities
Information about goods/services
Sending/receiving e-mail
(%)
Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database
UNCTAD and ICT statistics
UNCTAD
The Rural-Urban divideThe Rural-Urban divide
Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database
Proportion of Enterprises in Egypt using Computers (B1) and Internet (B3), 2008
0 10 20 30 40 50
Urban
Rural
Urban
Rural
B1B3
(%)
UNCTAD and ICT statistics
UNCTAD
ICT sector dataICT sector dataShare of ICT sector workforce in total business sector
workforce
0 1 2 3 4 5 6
Egypt (06)
Jordan (08)
(%)
Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database
UNCTAD and ICT statistics
UNCTAD
ICT exports as a share (%) of total exports, 2008ICT exports as a share (%) of total exports, 2008
0.000 1.000 2.000 3.000 4.000 5.000
Algeria
Sudan
Qatar
Yemen
Egypt
Occu. Palestinian Territory
Lebanon
Oman
United Arab Emirates
Morocco
Jordan
Tunisia
Source: UNCTAD, based on Comtrade dataSource: UNCTAD, based on Comtrade data
UNCTAD and ICT statistics
UNCTAD UNCTAD ManualUNCTAD ManualMain objective:
Target audience:
Content:
Reference document for producers of official statistics on ICT in business
Statisticians
ConceptsIndicatorsData collection methodologiesModel questions and questionnaires
Available in English, French and Spanish
ESCWA assisting with Arabic translation. Will be available for ITU's 8th World Telecommunication/ICT Indicators Meeting (November 24-26).
UNCTAD and ICT statistics
UNCTAD
UNCTAD ManualUNCTAD Manual
• Promotes methodology that should ensure internationally comparable ICT statistics
• Takes users through all the concrete steps of ICT data collection:
1. Conceptual framework2. Standards for indicators on ICT use by business, the
ICT sector and trade in ICT goods3. Data sources and data collection methods4. Model questions and questionnaires5. Designing surveys and processing data6. Dissemination (metadata)7. Institutional cooperation and coordination
UNCTAD and ICT statistics
UNCTAD
UNCTAD ManualUNCTAD Manual
• Practical tool for the production of ICT statistics: Step by step approach
Includes many country examples and best practices
Technical points further developed into details in separate boxes
Presents existing survey questionnaires (OECD, Eurostat as well as model tables for presentation, model questions, etc.)
UNCTAD and ICT statistics
UNCTAD UNCTAD Manual revised through UNCTAD Manual revised through global consultationsglobal consultations
20072007 20092009Global Global consultatioconsultatio
nsns
Presented Presented at the 40at the 40thth
session session UNSC in UNSC in
NY, Feb 09NY, Feb 09
• Revision integrates feedback from users and experts, new core indicators• Revision process: written feedback from NSO and international experts, Expert group meeting in Geneva, Online discussion forum• Support of UNSD, contributions by Partnership.
UNCTAD and ICT statistics
UNCTAD
UNCTAD training courseUNCTAD training course• Course delivered five times (Colombia 2007, Rep. of Korea
2008, and Trinidad in 2009, Addis Ababa and Rabat, 2009), next course for French-speaking Africa in October 2010.
• Based on Manual. Uses UNCTAD’s pedagogical methodology: TRAINFORTRADE.
• Targets statisticians from NSOs or other national entities in charge of the collection and dissemination of ICT use in business data at the national level.
• Technical content: Relatively small groups (25 max) to encourage maximum interaction among specialists.
• Arab countries a priority, awaiting Arabic translation of Manual.
UNCTAD and ICT statistics
UNCTAD
UNCTAD country-level technical UNCTAD country-level technical assistanceassistance
• UNCTAD follows up with countries that request TA in the area of ICT business/ICT sector statistics (advisory services, training)
• In particular, countries that plan an ICT business survey for current and next year
• Example: assistance provided to NSOs (Nepal, Tunisia) involved in the designing or processing of an ICT business survey
• Extra-budgetary funding is required
• Requests should be made to [email protected]
Thank you for your attention!Thank you for your attention!
Contact us at [email protected]
ICT Indicators and Capacity building ICT Indicators and Capacity building for ICT measurement in the Arab for ICT measurement in the Arab
RegionRegion