![Page 1: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/1.jpg)
Transformational Leadership and Change
Presented by: Kelcy BenedictTuesday, March 5, 2013
Ottawa, Ontario
March 5, 2013
![Page 2: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/2.jpg)
What I’m Not Here to Talk About
How to make them change
Or
Change Management Methodologies
March 5, 2013
![Page 3: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/3.jpg)
What I Am Here to Talk About
Transformational Leadership and Change:
1. Creating an Outcome Orientation2. Enrolling others in the Outcome
March 5, 2013
![Page 4: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/4.jpg)
Type of Change
March 5, 2013
Degree of Risk of not changing
Low
High
HighDegree of buy–in and commitment
Incremental Change
Transformational Change
![Page 5: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/5.jpg)
The Challenge of Change
March 5, 2013
Leader
Technical SideInanimate Resources
Human SideFree-Willed Resources
InfluenceControl
People drive the change process from stage to stage through their discretionary efforts
![Page 6: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/6.jpg)
Change is an Energy Exchange
March 5, 2013
Energy EffortExchange
Leader Led
Change requires the on-going exchange of energy for effort between the leader and the led
![Page 7: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/7.jpg)
CREATING AN OUTCOME ORIENTATION
March 6, 2012
![Page 8: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/8.jpg)
Time
Problem Outcome
Problem
AnxietyReact
VisionOutcome
PassionBaby Step
Results
Time
Results
+
+
- -
-
+ +
+
+• ATTENTION
• INTENTION
• RESULTS
DISTINCTIONS
Primary Orientations
2011 - David Emerald - All Rights Reserved – www.powerofTED.com
Adapted from Bob Anderson
– The Leadership Circle – www.theleadershipcircle.com Used
with permission
![Page 9: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/9.jpg)
Problem Orientation Outcome Orientation
Primary Orientations:Thoughts, Feelings & Actions
2011 - David Emerald - All Rights Reserved – www.powerofTED.com
• Perpetual fire drills
• Things don’t get completed
• “Continuous Partial Attention”
• Conversations focus on “what
we don’t want or like”
• Vision is unclear & shifts
• Exhaustion/Burnout
• “Drama”
• Action focused on prioritized outcomes
• Forward progress seen & measured
• Attention on short-term “baby steps”
• Conversations focus on “what we
do want”
• Vision clearly communicated &
periodically reviewed
• Inspired and energized
• Empowerment
![Page 10: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/10.jpg)
Problem Outcome
Problem
AnxietyReact
VisionOutcome
PassionBaby Step
+
+
- -
-
+ +
+
+• ATTENTION
• INTENTION
• RESULTS
DISTINCTIONS
Primary OrientationsVictim Creator
Time
Results
Results
Time
2011 - David Emerald - All Rights Reserved – www.powerofTED.com
Adapted from Bob Anderson
– The Leadership Circle – www.theleadershipcircle.com Used
with permission
![Page 11: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/11.jpg)
DDT: Dreaded Drama Triangle(Karpman Drama Triangle)
Victim
Rescuer Persecutor
PowerlessDream Denied/Thwarted
“Poor Me”
= Situation= Identity
Victimization Victimhood
Dominates, Blames, Tears Down
Fears Own Victimhood“You Poor #%@!!”
“The Problem”
Keeps Victim 1-DownFears Not Being Needed
“Poor You”
“Pain Reliever”
2011 - David Emerald - All Rights Reserved – www.powerofTED.com
![Page 12: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/12.jpg)
March 6, 2012
Creator
Challenger Coach
The Empowerment Dynamic (TED)
Owns Power to Choose & RespondFocuses on Outcomes
“I Can Do It”
Calls Forth Learning & GrowthProvokes/Evokes ActionConscious/Constructive
Unconscious/Deconstructive“Do It!”
Supports & AssistsFacilitates Clarity by Asking Questions“You Can Do It”
![Page 13: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/13.jpg)
Choice Points
Creator
Victim
Persecutor
Challenger
Rescuer
Coach
2010 - David Emerald - All Rights Reserved – www.powerofTED.com
![Page 14: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/14.jpg)
A Challenger in Action
2010 - David Emerald - All Rights Reserved – www.powerofTED.com
Come to the edge.We might fall.Come to the edge.It’s too high!COME TO THE EDGE!So they cameAnd he pushedAnd they flew
Christopher Logue
![Page 15: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/15.jpg)
How “Shift Happens”Central Question: Essential Shift:
Creator
VictimWhat do I want? Reacting Choosing
Persecutor
ChallengerWhat is my intention?
Putting down Building up/Learning
Rescuer
Coach How am I seeing the other?
Telling Asking
2011 - David Emerald - All Rights Reserved – www.powerofTED.com
![Page 16: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/16.jpg)
ENROLLING OTHERS IN THE OUTCOME: WORKING WITH GROUPS
March 5, 2013
![Page 17: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/17.jpg)
Begin with your Mental Models
March 5, 2013
I take actions based on my beliefs
ObservableData & experiences
I select data
from what I observe
I add meanings
cultural and personal
I make assumptions
I draw conclusionsOur beliefs are the truth
The truth is obvious
Our beliefs are based on real data
The data we select is real data
Ladder of Inference: Peter Senge
![Page 18: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/18.jpg)
How Do You Show Up?
March 5, 2013
Source: Roger Schwarz & Associates
Mindset – Mutual Learning
Values Assumptions
Transparency
Curiosity
Accountability
Informed Choice
Compassion
I have some information; so do other
Each of us may see things the others don’t
I may be contributing to the problem
Differences are opportunities for learning
People may disagree with me and have pure motives
Mindset – Unilateral Control
Values Assumptions
Win, Don’t Lose
Be Right
Minimize expression of negative feeling
Act rational
I understand the situation; those who disagree don’t
I am right; those who disagree are wrong
I have pure motives; those who disagree have questionable motives
My feelings and behavior are justified
I am not contributing to the problem
![Page 19: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/19.jpg)
How do I as a Leader Shift?
• Look to your behaviors– Ask for feedback
• Challenge your assumptions– What do my behaviors tell me about how I think
about others?• Create new assumptions
March 5, 2013
![Page 20: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/20.jpg)
YOU MUST BE WILLING TO ALLOW YOURSELF TO BE CHANGED THROUGH THE PROCESS OF CHANGE
March 5, 2013
![Page 21: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/21.jpg)
Change and Facilitation
• Change is a process and facilitation is about process
• Facilitation is about movement • Developmental facilitation calls forth peoples’
best intentions; including your own
March 5, 2013
![Page 22: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/22.jpg)
Transformational Leadership and Change
1. Transformational change requires a high degree of engagement and buy-in
• Create a healthy energy exchange• Tap into discretionary effort
2. Create an Outcome Orientation• Cultivate the roles of creator, coach, and challenger; in yourself
and in others
3. Enroll others in the Outcome• Check your mental models; how do you show up with others?• Facilitate a mutual learning model to engage others
March 5, 2013
![Page 23: Transformational Leadership and Change Presented by: Kelcy Benedict Tuesday, March 5, 2013 Ottawa, Ontario March 5, 2013](https://reader036.vdocument.in/reader036/viewer/2022062801/56649e265503460f94b1679d/html5/thumbnails/23.jpg)
Final Thought…
March 5, 2013
If you want to go fast, go alone
If you want to go far, go together
African Proverb