Two decades of the Polish civil service –
achievements and challenges
1989: "Round Table Negotiations" – the end of the communist rule
1991: establishment of the National School of Public Administration
1996: the first Act on Civil Service
1996: reform of the centre of government: the Office of the Council of Ministers � Chancellery of the Prime Minister (strengthening the position of the PR)
1997: Act on the branches of the government administration – more flexibility in governing the state
Towards civil service – milestones (1)
1997: new Constitution
Art. 153 of the Constitution
In order to ensure a professional , reliable , impartial and politically neutral discharge of the State's obligations a
corps of civil service shall operate in the organs of government administration
The Prime Minister shall be the superior of such corps of civil servants
Towards civil service – milestones (2)
Civil Service model
To date: 4 Civil Service Acts of 1996, 1998, 2006 and currently binding of 2008
Mixed model (career-based / position-based)
common trend in the post-communist countriesdominated by the solutions characteristic for position-based system
Civil service in figures (1)
The share of employment in the public administration (in a broad sense) in relation to employment in the national economy in 2012
6,7%
6,8%
6,8%
6,9%
6,9%
7,0%
7,0%
UE 15UE 27
Poland
7,0%
6,9%
6,8%
in thousands of posts
Civil service in figures (2)
Civil service as part of public administration (2012)
0
200
400
600
800
1 000
1 200
Widely understoodpublic administration
by EUROSTAT - BAEL
Widely understoodpublic administration
by DSC KPRM
Widely understoodpublic administrationby GUS (incl. soldiers
and officers)
Widely understoodpublic administration
by GUS (excl. soldiersand officers)
Civil Service Corps
1 065
969 949
628
122
Organisation and structure
Prime Minister
Head of Civil Service
DG
C.S. corps members
DG
C.S. corpsmembers
Head of CPM
C.S. Council
Social Dialogue Group
Other working teams
DG Forum
High Discipl. Commission
environment: international environment/cooperation
academia
think tanks
trade unions
NGOs
citizens
Media and the public
Organisation and structure (2)
Head of Civil Servicecentral organ of Government administration, competent in civil service issues, develops HRM strategy, HR and ethics rules & standards, performs the tasks with the assistance of DGs
Directors General of Officeperform activities envisaged under labour law in relation to persons employed in the office and implement HRM policy, ensure the functioning and continuity of work of an office, conditions for its operation, as well as work organisation
The Civil Service Councilopinion-giving and advisory body of the Prime Minister regarding civil service issues
The High Disciplinary Commissionexecutes disciplinary proceedings of persons employed as Directors General of Office (first & second instance), serves as a second instance for disciplinary proceedings of CS corpsmembers
Organisation and structure (3)
Civil Service Corps members
Civil Service employeesemployment relationshipon the basis of the employment contract
Civil Servantsemployment relationship on the basis of appointment
94%
6%
civil service employees civil servants
System of management instruments in CS
Soft law:
HRM Standards
Ethical principles
Guidelines on the observance of the
CS rules
Uniformed HRM tools for the CS :
Job description and evaluation
Performance appraisal and first
appraisal
Disciplinary procedure
Recruitment procedures
Strategy „Efficient State 2020”
Financial support:
Budgetary reserve for the CS modernization
Central training
Training and ESF projects
HRM Strategy in the CS
HRM Programmesin offices
Political neutrality
Transparent and competitive recruitment
Annual report on the state of the CS
Positive opinion of the Supreme Chamber of Control on the functioningof the Act on Civil Service
Diversity & equality issues45+ trainings70% women in the CS corps50% women at managerial positions in the CSGrowing number of impared persons employed in the CS (2,7% � 3,2% � � 6%)
Modernisation of the civil service – achievements (1)
Modern tools in HRM: job description, job evaluation, periodical assessment, individual professional development programme
HRM Standards in the civil service
HRM good practices – sharing knowledge & experience
New code of ethics
Permanent mechanism of cooperation between the Head of Civil Service and Directors General – Forum of Directors General
Improved monitoring of the civil service – more detailed data, electronic reporting
Standardized training policy
New web site www.dsc.kprm.gov.pl (also ENG version)
Open Day for Civil Service Corps
Projects co-financed by ESF (2008-2012/2015)
Modernisation of the civil service – achievements (2)
Achievements – HRM standards in the CS
Ordinance of the Head of Civil Service on the HRM stan dards in the CS
entered into force on 30th of June 2012
based on the best national and foreign practices
ensure effective organization of the human resources management in the office
support the mission and goals of the office
contribute to raising the level of satisfaction of employees of the office
implemented by Directors General of the government administration in the areas of:
organization of the human resources managementrecruitment and introduction to work (induction)motivationdevelopment and trainingtermination of employment
implementation supported by sharing knowledge and good practices
Ordinance of the Prime Minister on the guidelines for compliance with the principles of the civil service and on the principles of the civil service code of ethics
entered into force on 13 October 2011
observance of the principles ensured by the Head of Civil Service in cooperation with ministers
Achievements – New Code of Ethics
9 rules of civil servicelegality, rule of law, and increasing public confidence in public administration
protection of human and civil rights
selflessness
openness and transparency
secrecy protected by law
professionalism
liability for any action or failure to undertake thereof
reasonable management of public funds
open and competitive recruitment procedures
6 principles of ethics of the civil service corps
decent behaviour
public service
loyalty
political neutrality
impartiality
fairness
www.dsc.kprm.gov.pl
Achievements – web site
www.dsc.kprm.gov.pl/en
Projects co-financed by the ESF in years 2008 - 2012:
Over 50 000 trainees. Subjects of trainings included:Soft skillsSpecialist skills ITLanguage competencesand tools developed enabling implementation of training policy in all government administration offices
Customer Satisfaction Management (CSM) in 100 officesCommon Assessment Framework (CAF) in 70 officesImprovement of back-office services in ministries, central and voivodeship officesReinforcement of analitical potential and ability to work with external expertsTailor-made improvements and tools implemented in 30 offices e.g.:
Quality management systemDevelopment of optimal organisational structureManagement By Objectives (MBO) Eco-Management and Audit Scheme (EMAS)Competency model
Achievements – projects co-finances by the ESF (1)
New projects co-financed by ESF aimed at:
integration and improvement management systems: by processes, by objectives, by competences
implementation of new management tools ( e.g. in the field of externalcommunication, quality management)
improvement of quality and accesibility of services provided by taxadministration to enterpreneurs
support of functioning of impact assesment system throughreinforcement of administration analitical potential
Achievements – projects co-finances by the ESF (2)
Multi-status character of public servants
HRM strategy in the Civil Service
More motivating remuneration system
Competency Management
HRM Standards in the civil service– monitoring
Flexibilization of legal framework, e.g. working time
Continuous improvement of management systems in offices
Better communication and co-operation with citizens/customers
Improvement of the image of the civil service
Modernisation of the civil service – challenges
European Public Administration Network
Public Governance Committee OECD
European Institute of Public Administration in Maastricht
Development cooperation with transformation countries
Eastern Partnership
Billateral co-operation and contacts
International Co-operation
Thank you for your attention