Download - UCLA Center on Child Welfare
EnhancingStrengths/Needs Based Practice:
Effectively Assessing Behaviors to meet the Unmet Needs of Children and Families
Day 2
UCLA Center on Child Welfare
Agenda Welcome Back! Housekeeping Agenda
Lessons Learned Highlights from Day 1 Share the transfer of learning activities:
› Strengths/Needs Assessment Checklist› Strengths/Needs Matrix
The safety factors Your initial Bio/Psycho/Social hunches
Reviewing the Strengths/Needs MatrixJack
Linking:› Behaviors & Concerns› Client Hunches› CSW Hunches› Needs & Needs Statement› Desired Outcomes
Completing the Strengths/ Needs MatrixJack
Identifying Mobilized Strengths
Crafting Solutions & Strategies
Paradigm Shift in Practice Coaching & Mentoring
› The Family › The Caregivers› The Team
Challenging Behavioral Expression: Families and Workers
Child Safety
Coaching to EnhanceStrengths/Needs Based Practice
Challenging Behavioral Expression: Families & Workers
Child Safety
Establish beliefs & truths about the personBased on past information both good and badOften focused on deficit model thinkingOften based on judgments and bias
Coaching to EnhanceStrengths/Needs Based Practice
Confirmation Bias occurs when we selectively notice or
focus upon evidence which tends to support the things we already believe or want to be true while ignoring that evidence which would serve to disconfirm those beliefs or ideas. Confirmation bias plays a stronger role than empirical evidence.
Recency Bias is the tendency to extrapolate
information from recent events to make concrete decisions about the future. The recency effect is a cognitive bias that results from disproportionate attention to recent observations. This occurs when CSWs only attend to that which has been occurring in the recent history of a family and NOT their long term patterns.
Challenging Behavioral Expression: Families & Workers
Child Safety
Establish beliefs & truths about the personYour language and actions reflect your beliefs
Coaching to EnhanceStrengths/Needs Based Practice
Challenging Behavioral Expression: Families & Workers
Child Safety
Establish beliefs & truths about the personYour language and actions reflect your beliefsYour actions impact and influence the actions of others
Coaching to EnhanceStrengths/Needs Based Practice
Coaching to EnhanceStrengths/Needs Based Practice
Beliefs drive our thoughts Thoughts drive our language Language drives our actions Our actions influence the thoughts,
language and actions of those around you› We pick up on the emotional
tone/energy from those around us and act/behave accordingly
Gathering Information & Making Assessments from a Deficit
Focus1. I do not value this person2. This person is incompetent and
unmotivated, and can’t solve their own problems
3. I know the answers and it is up to me to solve this person’s problems
4. I questions this person’s abilities and commitment
5. This person is time consuming and wears me out!
Gathering Information & MakingAssessments from a Strength Focus1. This person has value and is
worthwhile2. This person is capable and has the
ability to make a difference3. This person has his/her own answers
and can identify their underlying needs
4. This person is an inspiration to me5. This person deserves to be treated
with dignity and respect
Strengths/Needs MatrixSmith Case VignetteDenise
ONE Behavior & Concern Client Hunches CSW Hunches Desired Outcome Needs Statement Mobilized Strengths Services/Strategies
Link to
Safety Concerns
Lunch
A Principle of the Strength Based Perspective
Supports Cultural Awareness & Humility Why is this important?
Adapted from office of Affirmative Action
Know Yourself and the Families With Whom You Work
Parallel Process Administrators
SupervisorsSocial
Workers & Collaborative
PartnersParents & CaregiversChildren
Communication Guidelines Recognize your communication style Expect to learn something about
yourself and others Speak clearly and use personal
examples when making a point Participate honestly and openly Engage in the process by listening,
as well as speaking Confidentiality Take responsibility for yourself and
what you say
Race Color National Origin Religion Sex Political Affiliation Disability Age Marital Status Sexual Orientation
› (California Specific)
Civil Rights Protected Areas
Defining DiversityDiversity is defined as race,
gender, age, language, physical characteristics, disability, sexual
orientation, economic status, parental status, education,
geographic origin, profession, life style, religion, personality,
position in the company hierarchy, and any other
difference.
Four Layers of Diversity
•Organizational•External• Internal •Personality
Review: Smith Family Vignette
What are some of categories/groups
that the Smith Family belongs to?
Questions will be asked about our diversity and experiences
Please raise your hand to identify what group best describes you
Cultural Awareness Activity:Who We Are
Defining Culture
Culture is life-styles, habits, behavior patterns, customs, rituals, language and other unique characteristics of a given people or group.
Culture is developed and refined over time
Expressions of Culture Food, Music, Rituals Communication and Language Dress and Appearance Time Consciousness Rewards and Recognition Relationships Values and Norms Sense of Self and Space Beliefs and Attitudes
Expressions of Culture
We all judge and place value on these expressions of culture as:
Helpful HurtfulHealthy UnhealthyConstructive DestructiveGood Bad
Expressions of Culture Our judgments & values of
culture have a basis in:
Personal Systemic• Bias • Fear• Awareness• Understanding
• Research• Laws • Policy• Education
From the first CPS activity, in which category have you experienced this?
How did it make you feel? How did you respond? Where do you think you learned this
response?
Personal Experiences of Bias and Discrimination
Self Reflection Worksheet Identify three personal biases you
have about a group of people: › Resolved › Current › Emerging
For each personal bias, indicate:› What circumstances/experiences caused
you to have this bias? › How has this bias caused you to feel,
think , and react toward this group of people?
Questions will be asked regarding your feelings/beliefs about different groups of people
Indicate your response using the remote control
Classroom Performance System Activity:Identifying Our Biases
Identifying Our Biases Why is it important to
continuously become aware of our biases?› To enhance our strength based practice
with all families› To ensure that we are treating all
families with dignity & respect› To ensure that we are giving all families
equal access to services› To ensure that we are not contributing to
disproportionality/disparity in CWS
Diversity Appreciation Scale
AppreciationAcceptanceToleranceAvoidanceRepulsion
Changing Your Biased Behavioral ResponseWhen Working with Families
Revisit Self-Reflection Worksheet:› How did you change/ improve your
bias behavioral response? › How does this support the paradigm
shift to strengths/needs based practice?
› How does this support enhancing cultural competence?
Life’s Lessons: People work best when
they feel appreciated/accepted
People cannot work at their best when they feel tolerated/avoided
Each individual is on a continuum of self reflection and awareness on their life journey
Transfer of Learning Complete Strengths/
Needs TOL Checklist for Day 2
What information/ strategies/ practices will you take back into the field with you?
Coming Attractions Engaging Families Teaming Coaching and Mentoring
Have a Wonderful Evening! Closing and Evaluations