Download - Usage Analysis of E-resources - IITKGP
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Agenda
Why Usage AnalysisNeeds of the ManagementHow to collect dataStandards and GuidelinesData AnalysisData PresentationCase Study : IIT Roorkee-
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Why Usage Analysis -1
Librarians are collecting usage data since beginning of librarianship mainly for
Justifying the budgetJustifying the manpower requirementJustifying the Space requirementKeeping track of changes
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Why Usage Analysis -2
• Accountability to management/patronsFor reporting purpose (e.g. Annual Reports)Comparison with other librariesAssessment of QualityBenchmarkingStrategic Planning
And the same is true in case of e-resources
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Needs of the Management -1Collection Management
Management needs info about e-journals for publicity purpose such as brochures, pamphlets, surveys etcManagement need info about money spent on e-journalsManagement need info about the number of e-journals increased over a period of timeManagement need info about duplication in p/eor in even various bundles of e-journals
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Needs of the Management - 2Impact of the E-journals
How much use the e-journal collection is gettingDifference in use in p+e mode or the new packages/bundle modeNumber of users browsing TOC and downloading fulltext
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Needs of the Management - 2Impact of the E-journals-contd
Effect on print useEffect on ILL/Photocoping/CirculationProportion of Onsite/ Remote UsersTime savingIncreased quality in research
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Needs of the Management- 3- Reporting to funding Agency
Expenditure on e-productsSavings as a result of consortiumNumber of pages downloaded/viewedReasons for asking additional budget
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Needs of the Management- 3Collection Management and Access
What are most heavily used journals ?What are non used journals?Are there limitations due to restricted number of simultaneous users?Are the navigation tools such as subject list or alphabetical lists being used?
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Needs of the Management- 3Collection Management and Access-contd
What is the preferred download format-pdf/html ?Which Library is most benefited in the Consortium?What is the search pattern?Are there any breach of Contract ?
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How to collect data-1
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How to Collect Data-electronically
Usage data provided by Publishers and Vendors
Collecting Data Locally
Third Party Sources
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Publishers and Database Vendors
Normally provided in COUNTER compliant formatTitle x Month MetricsProblems you can face are
Non supplyInconsistency - session/queryData retained for a limited timeSystem crash
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Problems - contd
• System upgradation• Repeated download• Unfinished sessions counted as multiple
sessions• Double clicks may be counted twiceThe list is long- A detailed description in
available in
Curtis, Donnelyn. E-journals: A how to do it manual for building, managing and supporting electronic journal collections.London, Facet, 2005 p 360-1.
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Local Data Collection
• Locally developed tracking systems– Redirection– Access Management System– Readers’ logs– Web-server logs
• Details of pages visited/date &time/IP/Location /viewd/downloaded
– Link Resolvers• SFX, SS
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Standards and Guidelines-Organisations
ANSI/NISO ( American National Standard Institution/ National Informnation Standard Institution)COUNTER (Counting Online Usage in Networked Electronic ResourcesICOLC ( International Coalition of Library Consortia)
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ANSI/NISO Z39.7-2004Available at www.niso.org/emetrics/current/appendixA.htmlStatics provided should include Number of
SessionsSearches(queries)Number of units/descriptive records viewed/downloadedVirtual visitsRejected sessions (additional)Menu selections (additional)
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COUNTER
Started in UK as an International CooperationAdopted by a large number of publishersReliable to a great extent as audited by COUNTER approved auditorTwo codes
Journals and DatabasesBooks and Reference works
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COUNTER: Codes of Practice
1) Journals and databasesRelease 1 Code of Practice : January 2003Release 2 : April 2005 replacing Release 1 in January 2006
Now a widely adopted standard by publishers and librarians100+ vendors now compliant15000+ journals now coveredLibrarians use it in collection development decisionsPublishers use it in marketing to prove ‘value’
Release 3 published August 2008, implemented in August 2009
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COUNTER: Codes of Practice
2) Books and reference worksRelease 1 Code of Practice launched March 200612 vendors now compliant Relevant usage metrics less clear than for journalsDifferent issues than for journals
Direct comparisons between books less relevantUnderstanding how different categories of book are used is more relevant
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ICOLC
Guidelines for Statistical Measures of Usage of Web-based Indexed, Abstracted and Full Text ResourcesIssued in 1998 and revised in 2001Available at www.library.yale.edu/consortia/2001webstats.htmlICOLC now endorses COUNTER reports
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Data Analysis• Define on the data elements to be analyzed
based on your audience and purpose• Collect the data from most reliable source• Compare where ever possible • Normalize the format of data in case from
different source• Transfer data into appropriate field of your
database or columns of your spreadsheet• Sort the data as per requirement• Provide meaning full interpretation of important
data elements
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Data PresentationDepends on your requirements
TablesBar ChartsPie- ChartsLine GraphsScatter diagram or any formCan be processed in any spreadsheet program such as Microsoft Excel or Statistical Analysis tool such as SPSS
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Questions normally asked
• Cost per search• Pay per view vs. Subscription• Cost per download• Searches per session• Records viewed per session• Full text contents viewed per session• User preferences and behaviour• Trends in Usage
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Case Study : IIT Roorkee-
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Usage Pattern in e-journals: A case study of two publishers at Indian Institute of Technology Roorkee
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Indian Institute of Technology Roorkee
An introduction
Established in 1847 as Roorkee College of Engineering-First in British CommonwealthRenamed as Thomason College of Civil Engineering in 1854Raised to University of Roorkee in 1948Converted in IIT Roorkee in 2001
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Central Library -IITREstablished in 1848 as College Library as a subsidiary deptt of the CollegeCollection of Ganges Canal Library and AdiscombeCollege Library merged into it in 1862 and renamed as Central Library in 1864Collection over 3.50+ lacsPrint Journals 900+E-journals 11000+ (being subscribed since 2001)E-books 18000+ and increasing
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Central Library –IIT-contd
Computerisation started in 1990CD-ROMs 1994Computerisation Completed in 1997Central Library LAN (CLL) 1999Integration of CLL with Institute Fiberoptic LAN 2000IT for LIS Mool Mantra of Library
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Central Library–ICT Infrastructure
250+ I/Os150 Desk topsEight Wi-fi Routers12 No. 24 port switchesFive serversSeven scanners including Minolta PS 7000 andOther peripheral devices
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Institute ICT Infrastructure
3000 Desktops on Institute Network accessing e-journals from anywhere including residences155 MB Internet BandwidthTotal Campus wi-fi enabled
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E-journal accessibilty
Through INDEST-AICTE Consortium –Level 1 member-8000+ titles
Own arrangement -3000+ titles
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Modes of Subscription -1
Big Deal Publisher
Elsevier’s SciencedirectSpringer’s Springerlink
AggregatorEbsco’s Business Source PremierProquest’s ABI Inform
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Modes of Subscription -2
Cross sharingJohn WileyAIP/APS
Pick n ChooseMore than 100 publishers
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What is Big Deal in E-journals subscription
Consortium site licensing where a library, a group of libraries or a consortium enter into an agreement with the publisher or aggregator for accessing all of their publications
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Agenda of talk
What is the better way of subscription ?
The big deal or
Cross sharing
The third option i.e. pick n choose can not be applied in consortia mode
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Sciencedirect study 2003The present study is an extension of an earlier study based on Sciencedirect usage dataThat study found that
1. There are a majority of journals which are not at all used or sparingly usedThere are a very limited number of titles which are heavily usedThere are a moderate number of titles which lies in the middleBig deals are not the suitable method of subscription for consortia
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Data Collection & Methodology
Data pertains to 2007 from a multi-disciplinary publisher and a Cross sharingPublisherwas obtained in COUNTER compatible format and downloaded in Microsoft Excel
Data sheet was sorted in ascending order of usage of full text requests made.
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Analysis of data - Grouping
Group 1 0-9 requests/title
Group 2 10-99 requests/title
Group 3 100-999 requests/title
Group 4 1000+ requests/title
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Group A (0-9) Title vs Downloads
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Group A (0-9) Title vsDownloads in %age
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Group B (10-99) Title vsDownloads
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Group B (10-99) Title vsDownloads in %age
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Group C (100-999) Titles vsDownloads
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Group C (100-999) Titles vsDownloads in %age
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Group D (>1000) Titles vsDownloads
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Group D (>1000) Titles vsDownloads
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Usage graph Big deal
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Usage-graph big deal-contd
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Usage graph Cross sharing journals
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Usage graph Cross sharing journals
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Big deal vs Cross sharing
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Comparison
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Other pitfalls
Archival IssuesMonopolyIncreased ranking of the journals of big publisherDanger of vanishing of small journalsWastage of financial resourcesMore manpower for e-journals managementMore infrastructural facilities
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FUTURE OF E-JOURNAL PUBLISHING
In an article published in Nature in 2004 Tim O’Reilly has warned
“ Publishers must serve the values of both authors and readers. If they try to enforce an artificial scarcity, charge prices that are too high or otherwise violate the norms of their target community, they will encourage that community to self organize, or new competitors will emerge who are better attuned to the values of the community.
www.nature.com/nature/debates/e-access/Articles/orelly.html
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Conclusion
Cross sharing mode of subscription is better than the Big Deal
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Thank you