Users change libraries
The experience of public libraries in Barcelona province
A space for the future - library buildings in the 21st century
A space for the future - library buildings in the 21st century
Our experience: Barcelona province
The public library network
Library buildings progress
Library services and library building evaluation
Users change libraries
Our experience: Barcelona province
Our experience: Barcelona province
Barcelona province
Our experience: Barcelona province
7,718 square kilometres
4,8 million inhabitants
311 municipalities
204 fewer than 5,000 inhabitants
10% have a population of over 20,000 inhabitants
Barcelona province: the municipalities
Our experience: Barcelona province
Local administration manages only 13% of public resources
30% of the local resources are for non-compulsory duties
Diputació de Barcelona: a supralocal administration
Our experience: Barcelona province
To ensure the municipalities are able to fulfil their functions
To guarantee territorial balance
To provide financial and technical assistance and cooperation in areas under municipal control
Networking
The Library service
Our experience: Barcelona province
To act as an advisory service for town councils in setting up and maintaining their libraries
To ensure that municipalities in the province efficiently assume responsibility for establishing and maintaining their libraries
The library service
Our experience: Barcelona province
The library as a municipal service
Map, priorities and standards
Networking and cooperation services from the Diputació de Barcelona for libraries and councils
Agreements through a contract-programme
The library service. Central support and networking
Our experience: Barcelona province
Grants for construction and facilities
Consultation and process tracking (project and works)
Initial collection
ICT
The library service. Central support and networking
Our experience: Barcelona province
Basic collection selection, acquisition and archiving
Union catalogue and interlibrary loan service
Information technology programme
Training plans
Library staff. Support staff
The library service. Central support and networking
Our experience: Barcelona province
Statistics and service evaluation
Materials for libraries and librarians
Activities to promote reading
User training plans
External communication and promotion
The public library network
The public library network
145 public libraries and 8 mobile libraries, networking
4,3 million inhabitants with library service
17% of the population with library card
all in the union catalogue
all with public Internet access
Library use and users
The public library network
9,080,399 users (114 day/library)
5,673,962 loans (87 loans day/library)
588,013 Internet users
2,1 users per inhabitant
1,31 loans per inhabitant
24% use loan service
Library buildings progress
Library buildings progress (1990-1995)
Little political conviction
Difficulties in explaining the “new” model (students-citizens)
Difficulties in applying standards
Intervention in heritage buildings
Library buildings progress
Library buildings progress (1990-1995)
From 98 public libraries to 112
From 1 mobile library to 2
From 21,973 m2 to 45,417 m2
15/1 new public libraries and 18/1 move to a new building
Library buildings progress
Library buildings progress (1996-2002)
From 112 public libraries to 145
From 2 mobile libraries to 8
From 45,417 m2 to 105,100 m2
36 new public libraries and 24 move to a new building
Library buildings progress
Library buildings progress (1996-2002)
Increased political support
“Expert” model
From standards to local programmes - identifying needs
ICT: new services, new spaces
New standards, more m2
Rethinking the spaces and services
Library services and library building evaluation
Library services and library building evaluation
Qualitative citizen´s study (1999)- The spaces are highly regarded (large, well lit and pleasant). But many still lack m2. There is a call for spaces to be segregated according to use: a silent space for studying and another for talking
Library services and library building evaluation
Library services and library building evaluation
Quantitative citizen’s study (2000)- Libraries evaluated as scoring 7,3 out of 10. The least appreciated aspect is the lack of segregation according to use.
1,6 in 5 say libraries are dark and uncomfortable
Library services and library building evaluation
Library services and library building evaluation
User satisfaction survey (2001). The global evaluation score is 7,63 out of 10
Design of the space achieves a score of 7,96. Signage scores 7,59. Comfort of chairs and tables scores 7,47
Library services and library building evaluation
Library services and library building evaluation
81,8% think the library is in a central place
It does not take more than 15 minutes for 68% to walk to the library
75% walk to the library
Users change libraries
Users change libraries
new spaces
new users
new services
new spaces
more and different users
new needs
Users change libraries
Users change libraries
More users
Different users
New “library” - meeting place, information centre, cultural agent and support for the educational process
More space and with different requirementschilias.diba.es
Users with library card
Users change libraries
Of users with library cards, 51% are between 14 and 24 years of age. The average is 27 years
Those whose main activity is studying represent only 44% of users
68,7% with a fairly high level of education
Users with library card
Users change libraries
Users read 12,37 books per year
82,2% have a computer at home
48,5 say they have Internet connection
The public library as a meeting place
Users change libraries
Hall
Informal spaces
Periodicals area
More “flexible” Internet service
Bar
Meeting rooms
The public library as a local information centre
Users change libraries
Information service area
Access to information resources via the Internet
More “silent” places
Study and consultation spaces
The public library as a cultural centre
Users change libraries
Multi-purpose hall
Music area
Special collection - store area
Incorporation within the building of other municipal/cultural services (archive, museum, exhibition halls)
The public library as an institution to promote reading
Users change libraries
Informal spaces for children
Multi-purpose spaces associated with the children´s areas and the adults areas (workshops)
Store rooms - associated with the publishing situation in Spain
The public library as a lifelong learning centre
Users change libraries
Multimedia rooms, also for user training
Study halls which are independent from the library but associated with it
Quieter public work spaces
The key to success
Users change libraries
New spaces with new requisites are needed for different users with different needs
Open spaces - work spaces
Many changes associated with “new” library functions
Physical library - Virtual library
Diputació de Barcelona library service
A place for the future - library buildings in the 21st. century
Comte d’Urgell, 18708036 BarcelonaTel. 00-34-934022241Fax. 00-34-934022488e-mail: [email protected]: http://www.diba.es/biblioteques
Assumpta Bailac