Download - UX Process v0.1 - A work in progress
UX Process v0.1Simon Whatley
• Current process and some problems
• Future considerations
• The tools I use
Current processIt’s not a silver bullet by any means
De!ne project
• Identify product managers and stakeholders
• De!ne the value proposition
• Collate top messages
• Establish goals
Research and analysis
• Competitor analysis
• Gather domain knowledge
• Garner user insights
Ideation
• De!ne target audiences and personas
• Brainstorm scenarios and touch-points
• Identify important content
• Establish a basic IA
Content creation
• “Sizzle” and “Steak” pages are de!ned
• Content is written by stakeholders in conjunction with the copywriter
• Content is edited by the copywriter
• UX takes a back seat, but shouldn’t
Build wireframes• De!ne patterns used on Ubuntu.com
• Design a ‘typical’ sizzle page
• Design a ‘typical’ steak page
• Build a base wireframe with Ubuntu.com furniture
• Explore multiple options for each page of content
• Get feedback verbally or via Onotate
Hand-over to design
• Final (sic) content
• Final (sic) wireframes
• Visual asset recommendations
Problems!...are also a guide to solutions
• Little or no generative research beyond talking to internal stakeholders
• Little or no evaluative research with external users or customers
• Time and resources
Future considerationsWeb technologies move fast, so should we
• Work with other web-based teams to de!ne and inform design process
• Launchpad
• Landscape
• MAAS
• Ubuntu One
• A UI pattern library for Ubuntu.com
• Responsive web design and responsive wireframes
• Mobile and tablet user testing using test rigs
• Analytics (goals, funnels, events, heatmaps)
• Multivariate and A/B testing
• Accessibility auditing
The tools I useThey may be useful to you
• OmniGra"e for wireframes, Pixelmator and GIMP for simple graphics
• OmniOutliner and/or Google Spreadsheets for information architecture
• Google Docs for collaborative working
• Silverback for formal usability testing
• Cisco Flip, Canon 60D and ScreenFlow for video capture and editing
• Sansom CO3U USB condenser microphone, Zoom H4n mobile recorder and Audacity for sound recording and editing
• Skype for remote interviews/testing
• OptimalSort for card sorting
• SurveyMonkey for questionnaires
• Good old HTML, CSS and JavaScript (jQuery) for clickable prototypes
• Pen and paper
Thank you