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Design for corporate transformation
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Future marketHuman expectations
Technological opportunities
Corporate transformation
Past Now Soon Tomorrow Future
ARTIFICIAL INTELLIGENCE
WEB
MOBILE
SMAC
ROBOTICS
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Future marketHuman expectations
Technological opportunities
Corporate transformation
Opportunity space
ARTIFICIAL INTELLIGENCE
WEB
MOBILE
SMAC
ROBOTICS
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Disruptors are shaping our future daily experiences within the 4th industrial revolution
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CHANGE AS CUSTOMERS EXPERIENCE
Servification
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CHANGE AS WORKER EXPERIENCE
Flexapreneurship
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CHANGE AS HUMAN EXPERIENCE
IAcollaboration
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In the next 5 year all organisations need to completely reshape theirselves in order to fit people expectations and being competitive.
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Market segments
LEADERSEARLY FOLLOWERSFOLLOWERSLATE FOLLOWERS STARTUPS
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Players on the market
LEADERSEARLY FOLLOWERSFOLLOWERSLATE FOLLOWERS STARTUPS
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LEADERSEARLY FOLLOWERSFOLLOWERSLATE FOLLOWERS STARTUPS
Value per customer
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LEADERSEARLY FOLLOWERSFOLLOWERSLATE FOLLOWERS STARTUPS
Business strategy
Disrupt existing markets
Build exponential organizations
Try to transform their business
Try to survive
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LEADERSEARLY FOLLOWERSFOLLOWERSLATE FOLLOWERS STARTUPS
Business strategy
Build exponential organizations
Try to transform their business
Try to survive
Disrupt existing markets
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HOW TO MOVE IN THIS SPACE
The transformation challenge
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HUMAN EXPERIENCE
PRODUCTS & SERVICES
PLATFORMS
PROCESSES & ORGANIZATION
TOOLS
HUMAN EXPERIENCE
TRASFORMING
from human to human by technology
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OUR VISION AS DESIGNERS
build a future where people live experiences over their expectations
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Understand Co-Design Empower
The role of a design within transformation
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5 big transformation challenges for design
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1.
Support the implementation of the leaders’ models (culturally first)
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2.
Co-create and evolve with customers a new generation of products and services
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3.
Reshape the service & organisational model
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4.
Enhance the human experience making technology a partner
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5.
Prototype, pivot, and scale new phygital technologies in an iterative and unpredicted way