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© 2014 VMware Inc. All rights reserved.
VMware Software-Defined Storage Accelerator ServiceRequirements Workshop
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Student Guide & Internal & Confidential Update Dalyhttps://goo.gl/VVmVZ0
-- Release Notes http://ouo.io/sUznA6
00 Document Map http://ouo.io/ANK2sz
02 Use Case Library http://ouo.io/GRNc5
A01 Project Checklist http://ouo.io/WI80U
A04 Requirements Workshop http://ouo.io/8m7UKT
A05 Functional Requirements http://ouo.io/XIYuxn
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Agenda• Workshop Basics
• Discovery Phase
3
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Workshop Basics
CONFIDENTIAL4
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Typical Requirements Workshops
Delete this box after you read it. This is a list of typical workshops you might conduct to understand the customer’s environment. Customize this with the actual workshops you will use in a specific engagement.
Workshop Duration Proposed Attendees Date
Business Requirements 2 hours Architect, Business Owners, Representatives
Network, Storage, Security, and Management 4 hours PM, Architect, Server, Networks, Security,
Storage, Operations, Administrators
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Workshop• This workshop is a gathering of project stakeholders who aim to
– Agree on the project direction and scope– Identify and agree to business and/or system requirements– Examine possible solutions to the requirements– Review and approve the products under analysis
Plan the Workshop
Conduct the Workshop Follow Up
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Plan the Workshop• Objectives
– Key question is, “Why are we staging this workshop?”– Clearly state objectives in the agenda– Send the agenda to participants early enough for them to prepare and
gather relevant information for the meeting
• Attendees
• Concerns
• Structure
• Techniques
• Venues
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Conduct the Workshop• Focus on Objectives
– The facilitator is responsible for following the agenda
• Encourage Participation
• Stay on Track
• Keep a Record
• Summarize Key Points
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Follow Up• Document, Communicate, and Validate
– The workshop activities should be documented to track follow-up activities and for eventual sign-off by attendees
• Issue Notes
• Invite Feedback
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Discovery Phase
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Business Requirements – Questions Part 1– Do you have an executive sponsor for the Software-Defined Storage
implementation?– Do you currently document and manage business agreements or regulatory
requirements that impact IT?– Do you have someone within IT who has been identified as leading
initiatives for software defined storage?– Have you completed a business impact analysis (BIA) study that provides
the list of systems to build out the software defined storage infrastructure, including priorities and dependencies?
– Have you completed a risk assessment study that shows assets, vulnerabilities, likelihood of damage, and estimated cost of recovery?
– Do you have a configuration management database (CMDB) that contains all relevant information about the information systems components and the relationships between the components?
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Business Requirements – Questions Part 2– Are changes to the IT infrastructure reviewed for impact on DR procedures?– Do you have Service Level Agreements (SLAs) in place for your Software
Defined Storage solution?– Do you have a complete mapping of line of business/users that maps to the
application services list detailed in the SLAs?– How often do new applications get added to the environment that would
have a need for different storage characteristics?– How are decisions on storage policy currently made?– How is storage tiered currently in the environment?– Do you have a team dedicated to application level development including
design, implementation and performance testing ?
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Network, Storage, Security, and Management – Part 1
– What type of LUNs do you provision to support the virtual infrastructure?– What is the typical size of VMware VMFS volumes that you have
provisioned to service your virtual infrastructure?– What is the typical number of virtual machines that you place on a VMFS
volume?– What is the typical size of the vmdk file (or files, if you have a C and D drive
configured) associated with your virtual machines?– On Windows-based virtual machines, do you configure a dedicated C drive
for the Windows-based operating system and page file, as well as dedicated application and data drives (D drive)?
– What type of workload is going to be managed and stored on the Virtual SAN datastore?
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Network, Storage, Security, and Management – Part 2
– Do you use VLANs in your production environment?– Can Layer 2 Multicast (IGMP Snooping) be configured on a dedicated
network for Virtual SAN Traffic?– Are 10GB/s networks available in the environment?– Are Jumbo Frames used in the environment? – Is LACP being used in the environment?– What teaming policies are currently used in the environment?– Is VMotion configured in the environment?– Is DRS used in the environment? If so, what mode is it configured to use?– Are tiered storage policies used in the environment?
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Operations– Are all critical servers backed up at scheduled checkpoints?– Do you have established recovery point objectives (RPOs)?– Do you have established recovery time objectives (RTOs)?– Do you have a standardized set of high availability practices and
technology?– How do you determine the characteristics of a virtual machine storage
workload?– What team configures he aforementioned characteristic and ensures that
virtual machines are in compliance with their expected policy?– How is monitoring and remediation of the environment’s current workloads
performed?
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Mind Map
Software-Defined Storage
VMware Virtual SAN
<Business Requirements
Topic>
<Infrastructure Requirements
>
<Operation Requirements
>
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Analyze and Prioritize• Must (M)
• Should (S)
• Could (C)
• Won’t (W)
Requirements MUST(M)
SHOULD(S)
COULD(C)
WON’T(W)
Requirement 1
Requirement 2
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Questions?
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VMware Software-Defined Storage Accelerator Service
VMware, Inc.3401 Hillview AvePalo Alto, CA 94304
Tel: 1-877-486-9273 or 650-427-5000Fax: 650-427-5001