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VETERANS FUND:
PROGRAM OUTCOMES TRAININGBidders Conference, May 28, 2014
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PROGRAM OUTCOME MODEL
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THE MODEL
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DEFINITIONS
INPUTS Resources
ACTIVITIES What the program does
OUTPUTS Volume of work produced (counts)
OUTCOMES Changes or benefits to participants
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OUTCOME EXAMPLES
TYPE OF PROGRAM OUTCOME EXAMPLES
Child care Children are ready for kindergarten
Substance abuse treatment Participants abstain from drugs/alcohol
Training/employment Participants get a job
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INDICATORS
OUTCOME INDICATORS
Children are ready for kindergarten # /% of kids who meet K readiness guidelines
Substance abusers abstain # / % of participants who abstain from drugs/alcohol for at least 30 days
Participants get jobs # / % who got a job and maintained it for at least 30 days
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PERFORMANCE STANDARDS: 2 PARTS
Who
will benefit?
• 75% of Financial Education clients…..
By how much?
• ….will reduce their credit card debt by 10% over 3 months.
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USING OUTCOMES DATA
Methodology
Collection of data
Review results
Use results to improve program
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WHY PROGRAM OUTCOMES?
Provides data that shows quality
Shows what difference the program makes
Improves programming
Helps in long-term planning decisions