Download - View From the Top- Bank United
Steve NudelbergOn the Ball, Principal Thinker
View From the Top
Rise and Shine YouTube Video
What Does it Take to Climb Mount Everest?
What Does it Take to Climb Mount Everest?
Why do some people climb mountains?
Why do some people climb mountains?
While others run away?
While others run away?
And others just sit?
And others just sit?
And why are millions of
people looking for a reason to
go to work every day?
And why are millions of
people looking for a reason to
go to work every day?
Lessons from the Mountain
• With effort, our mountain peaks in life are reachable.
• Things change. Make sure you’re still climbing the right mountain.
• A mountain represents both a high and a low point.
• The closer you get to the peak, the less likely you are to have an easy trail.
Lessons from the Mountain
It’s all about the CLIMB!
It’s all about the CLIMB!
Tools for the Trek
•Motivation
•Inspir-action
•Success
• Engagement
MotivationMotivation
What is Motivation?
Mo·ti·va·tion
Noun:
• A desire to achieve a goal, combined with the energy to work towards that goal
• The art of getting people to do what you want them to do because they want to do it
• Salary
• Working conditions
• Benefits
• Environment
External Rewards Internal Rewards
• Achievement
• Responsibility
• Recognition
• Feedback
• Learning and growth
What Motivates People?
There’s an App for That!
Everest iPhone App
• If Facebook defines you by who you know, Everest would define you by what you want to do.
• Helps you tackle goals by combining inspiration, organization and social support
The 3 M’s for Motivation
Maslow’s
McGregor’s
McClelland’s
It’s All About Science!It’s All About Science!
Maslow’s Hierarchy of Needs
McGregor’s XY Theory
McClelland’s Motivational Needs Theory
8 Questions You Must Ask Your Team So You Can Take Them To The Next Level
“ You cannot push anyone up the ladder unless he is willing to climb” –
Andrew Carnegie
Engagement
Em·ploy·ee En·gage·ment
Noun:
• One who feels deeply committed to his or her company, bringing a positive attitude and, accordingly, greater productivity to her work.
Employee EngagementCulture is KingCulture is King
It’s not just a career but a place I go to find meaning and purpose in
my life
I want my employees to love coming to work every day
Employee Engagement
Pay Employees What They Want
Removal of Money as a Motivator
Employee EngagementAre your employees highly engaged?
In a recent study…
•Employees with lower engagement levels are four times more likely to leave their jobs than those who are highly engaged.
•The organizations with highly engaged employees achieved twice the annual net income of organizations whose employees are less engaged.
“I’m busier than you are.”
Work Smart, Not Just Hard.
Employee Engagement
Tips
• Say Thank-You
• Create a blame-free environment
• Set developmental goals
• Be confident about people
• Share your experience and knowledge
• Make work fun!
Winning Teams Huddle!
Employee Engagement
What is the Daily Huddle?
• Discuss the day’s agenda• Problem solve• Make adjustments and improvements to
their daily work
Employee EngagementTips for the Daily Huddle
• Limit huddles• Huddle in a central location• Choose a consistent time• Review the goals for the day• Discuss challenges • Use a round-robin approach
13 Essential Questions to ask to Inspire Engaged Performance
“It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the
mission and understand how to achieve it…” - Jack Welch, former CEO of GE
”What one man can do another man can do.”
Inspir-actionInspir-actionStay Inspired. Stay Active.Stay Inspired. Stay Active.
In·spir·act·tion
Noun:
• Catalyst for progress; a mental refueling
• Convert potential energy to kinetic energy
There are 86,400 Seconds in a Day
Is Time a THIEF?
In a single day:
• You can reconnect with an old client.• You can save a client from going into debt.• You can meet a potential new client at a networking event.
The Addiction to DistractionThe #1 Success
Destroyer:
The Golden Hours: 5AM- 8AM• Hours of least distraction in
your day• When your energy is at its
peak
Thief of Productivity
‘Good enough’ is the enemy of BETTER!Maybe I don’t need a new
job…Maybe I need a new attitude
• Read a book
• Write a blog post
• Exercise
• Write a thank you note
• Perform a random act of kindness
• Read inspiring quotes
• Listen to music
• Watch an inspiring video
Ways to Inspire Yourself at Work
How Important is Attitude?
When you look at a challenge differently, it starts looking
different to you
What Defines YOUR Attitude?
The Search for Attitude
What separates winners from losers isn’t talent, it’s ATTITUDE
Personality is KeyThe first thing to look for when hiring an
employee is personality that fits with your company culture.
Perfect mix of people working for you =
greater chance of SUCCESS
What Is Burnout?
• Physical, emotional and mental exhaustion caused by long term involvement in emotionally demanding situations • Fatigue or frustration brought about by devotion to a cause, way of life, or relationship that failed to produce the expected reward
Causes of Burnout
• Unclear goals or job expectations
• Excessive workload
• Lack of recognition for your work
• Lack of personal control
• Poor leadership
• Limited career advancement
How to Avoid Burnout
•Readjust Your Own
Expectations
•Weigh the payoff of every
task
•Realize It’s Ok to Say No
•Quit Comparing Yourself
•Learn to delegate
Take care of your A$$
If you try to please everyone, you might as well kiss your a**
goodbye
How To Avoid Complacency
1. Start every day from scratch2. Surround yourself with people
who will tell you like it is3. Focus on process instead of
outcome4. Continuously learn and adapt5. Recharge the batteries
“ Nothing in the world can bother you as much as your own mind. In fact,
others may seem to bother you, but it isn’t others, it is your own mind.”
– Sri Sri Shankar
Suc·cess
Noun:
• The degree or measure of attaining some desired object or end
• Once attained, you must maintain, multiply and repeat in order to sustain
Success Leaves Clues.
Take it from those who have come before us
• Law of Association
Ted Turner
• Law of BounceBack
• Law of Grit
He’d win because he surrounded himself with other visionaries and “industry disruptors” who modeled massive successDeveloped the “neural architecture” of resilience and radical confidence
Kept his dream alive by outworking, outinnovating and outproducing everyone around him
Mark Zuckerberg• Every year, the Facebook CEO sets some sort of challenge for himself.
•This year: Zukerberg said he joined community organizations and started teaching a class at a local middle school to have more opportunities to meet non-Facebookers.
Ambition + Vision + Execution + Persistence
+ Luck + Timing = SUCCESS
Ambition + Vision + Execution + Persistence
+ Luck + Timing = SUCCESS
Warren Buffet
• “It’s better to hang out with people better than you.”
• “In the business world, the rearview mirror is always clearer than the windshield.”
• “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”
Richard Branson
• Your network will determine the way you think, the way you act and the way you approach your life goals.
• Actively encourage intrapreneurship across the board, so employees have the freedom necessary to truly invest in their work.
Robin Sharma
• Read something related to your industry and something related to business development• Send two emails to touch base with old colleagues• Check in with each team member on their progress• Review your top three goals for your company that are focused on growth• Take a full minute to appreciate what you have and how far you’ve come
General Colin Powell•Be careful what you choose. You may get it.
• Share credit.
• Have a vision. Be demanding.
• Avoid having your ego so close to your position that when your position falls, your ego goes with it.
•You can’t make someone else’s choices. You shouldn’t let someone else make yours.
“Successful People Finish Stuff!”- Bassam Tarazi
• Unsuccessful people: “I’m still working on it.”• Successful people: “I’m all set. Take a look.”
They close the circle on their accountability
Lets Grab a Cup of Coffee…times 50
“Success Will Come from Simplicity”- Sergey Brin
Questions?