Victor Valley College District18422 Bear Valley RoadVictorville, CA 92395-5850Attn: Frank Smith
VICTOR VALLEY COLLEGE DISTRICT
REQUEST FOR /PROPOSAL/
FOR: ENTERPRISE DOCUMENT MANAGEMENT SOLUTION – VICTOR VALLEY COLLEGE DISTRICT
DATE: 2 APRIL 2012
PROJECT #: IT001
PROJECT DUE DATE AND TIME: 25 APRIL 2012 (NLT 3:00 PM)
Table of ContentsDeployment Options Summary 3
Introduction 4ORGANIZATION Information (“About Us”) 4PROJECT OBJECTIVES 4PROJECT SCOPE 5Product Demonstrations 6Deployment STRATEGY 6Flexible Capture Configuration 6TIME LINE 7CONTACT INFORMATION 7CONDITIONS 7EVALUATION CRITERIA 8Vendor Response Format 9
Executive Summary 10
Section 1: Vendor Profile 10Company Overview 10Relationship to Manufacturer 10Finance and Legal 10Patents 10Partnerships 11Industry Leadership and Recognition 11General Software Functionality 11Integration 11Integrated Workflow 11Support for Regulatory and Operational Compliance Initiatives 11Support Ease of Use 11Deploy Rapidly 11Comprehensive Support Options 12
Section 2: Software 12
Section 3: Professional Services 12
Section 4: Product Training and Product Support 12
Section 5: Hardware 13
Appendices 14
Appendix 1: Software Functional Requirements Table 15
Appendix 2: Contracts 44
Exhibit A: Vendor’s Standard Terms and Conditions 45
Exhibit B: Vendor’s Software Maintenance and Support Contract 46
Appendix 3: Additional Materials 47
DEPLOYMENT OPTIONS SUMMARY
In the “Introduction,” “Project Objectives,” and/or “Project Scope” sections on the following page, describe the type of deployment option you organization prefers. For reference, content management systems – at the single department or enterprise level – can be deployed in a variety of ways, each with their own advantages depending on what an organization is seeking in a solution. Key considerations include:
1. Licensing: You may purchase licenses outright (referred to as “perpetual licensing,” up front; or you may subscribe to licenses for a fixed initial term – typically 36 months – with a lower up-front capital expenditure and low, regularly scheduled payments.
2. Hosting: This refers to the physical location of your software, hardware and data. Organizations with sufficient IT resources may prefer to host their own solutions internally on their premises. Others may choose to have the vendor host the solution in a secure data center. Again, either option offers great benefits depending on your particular needs and IT best practices.
3. Administration: This refers both to the software and to the hardware and infrastructure.
In a traditional on-site deployment, you purchase the software. The software is installed and configured on your servers and workstations at your site. Your IT staff bears administrative responsibility for tasks like adding or deleting users, configuring user, group, document or other access rights and levels, and running routine maintenance and backups.
Depending on your needs, you could have the vendor host your hardware, software and data, but keep the admin rights for your IT staff to manage remotely. Conversely, if you have limited IT resources, you could keep the server, software and solution on your premises, but allow the vendor to remotely administer any changes such as nightly or weekly backups of your data or adding or deleting users.
While the information above does not touch on every possible deployment option, it does illustrate that there are many possible deployment options. You simply need to decide what is right for your organization based on your business requirements, technical environment, and preferences.
Deployment Option
Licensing Solution Location Administration1
Purchase(“Perpetual”)
Subscription CustomerData Center
Vendor Data Center
Customer Vendor
“Traditional” ● ● ●Hosted ● ● ●
Subscription on Premises
● ● ●
Software as a Service
● ● ●
1 “Administration” encompasses a wide array of activities from adding a new user to coordinating online, offline and offsite backup and storage of your data. Vendors should be prepared to clearly define the specific administrative tasks they will perform versus those that the customer will be required to perform. Vendors sometimes offer to perform a subset of administrative tasks typically performed by the customer when the customer lacks sufficient IT resources. Think of “Traditional/Perpetual” as customer self service, such as an organization’s internal e-mail client. On the opposite end of the spectrum, Software as a Service is a full-service solution such as Salesforce.com where all management and ongoing maintenance is executed by the vendor.
INTRODUCTION
Victor Valley Community College District is looking for an Enterprise Document Management Solution that will primarily meet the need of Student Services, but untimely meet the needs for the entire enterprise. This solution must provide for a seamless connection to the campus Student Information System (Datatel Colleague), while allowing standalone use by other District programs and functions.
ORGANIZATION INFORMATION (“ABOUT US”)Victor Valley College District is located at 18422 Bear Valley Road, Victorville, CA 92395-5850Number of Employees: 900Initial System Deployment: at seven locations/departmentsCurrent number of image files in image/index storage: 2,743,561Current space used for the image/index storage: 596GB
PROJECT OBJECTIVESOur objectives for the deployment include:
Integrate with Datatel Colleague Student Information System, this integration must require little or no program development and provide a seamless connection.
Provide solutions/options for phased installation of products including a roadmap of requirements for future expansion.
Proposed time-line for the implementation and deployment. Integrate with Datatel Portal (minimum) and Microsoft SharePoint (optional), including price
points for solutions Provide stand-alone support for non-Datatel Colleague Student Information System users Integrate with standard Microsoft Office applications and programs, especially in the case of
stand-alone use of the solution proposed. Ability to use any existing Xerox MFP and other scanners for adding documents to storage Provide a list of compatible scanning devices for the proposed solution and life expectancy of
equipment. Initial installation/solution will include at a minimum, document scanning/integration with
Datatel Colleague Student Information System Initial installation/solution will include at a minimum, document scanning/integration with non-
Datatel Colleague Student Information Systems (such as standard Microsoft office applications) Provide read/print access for an unlimited number of users Provide training on all solutions provided Provide e-form creation and workflow management, including any price points for this option.
Plan on an initially creating 10 forms while providing the appropriate training for at least 5 personnel. Provide additional price points for the development of additional forms.
Provide users with simple electronic access to documents, records and information. Streamline the processing of documents and information, including the ability to capture Paper
documents, emails, faxes, transcripts and other records and submit them directly to workflow for processing.
Provide staff with instant and simultaneous access to documents. Create quality images of handwritten or electronically created documents and meet legal
requirements for Title IV and V requirements.
Partner with a stable company with quality references. Provide a compelling price with rapid return on the investment. Provide an optional solution for e-forms with price points for developing and/or assisting the
campus in development of e-forms. Provide optional ongoing support with several price points Provide an assessment and suggestions of end-user computer requirements and specifications
required to integrate with the proposed solution. Migrate all current image and index files with appropriate metadata to the proposed
system/solution. Provide and option for back scanning and indexing documents, with various price points. Allow for redaction of information within any document or stored imaged. Provide workflow support for all documents Provide OCR scanning as option The initial rollout will include 10 scanning stations, 17 power users, and 54 document retrieval
work stations Provide costs and options for Document scanning and retrieval, e-forms, workflow, OCR,
redaction, and SharePoint integration as a minimum Provide compatibility information with common operating systems such as Win 95, Windows
Vista, Windows Seven, etc.
PROJECT SCOPEThe solution will provide for an enterprise imaging, storage, and retrieval solution with multiple secure levels of access. The current imaging solution is based on the Hershey Systems (Singularity) that contains between approximately 2.7 million images (thumbnail and full image) and indexes. The storage for these files comprises about 596GB of storage. These current images will need to be migrated to any new solution including all metadata, indexing currently used. The District has hundreds of forms that will need to be converted to e-forms, however, initially we will want at least 10 personnel to undergo training to convert approximately 10 paper forms to e-forms. The remaining District forms will be converted in house. Data validation will be conducted by each department as documents are scanned and stored.This project should only minimally interfere with the normal operations of the campus.
This section details our intended scope of deployment. Departments participating in the scope of this project include:
Department / Business Process
Estimated Concurrent User Count
Business Application(s) and Version # of Scanning Stations
1. Admissions and Records
10 retrieval Datatel Colleague and MS Office 2
Document Type(s): Transcripts and other documents2. Financial Aid 10 retrieval Datatel Colleague and MS Office 2
Document Type(s): Various documents3. Counseling 14 retrieval Datatel Colleague and MS Office 2
Document Type(s): Various documents4. DSPS 5 retrieval Datatel Colleague and MS Office 1
Document Type(s): Various documents5. EOPS 5 retrieval Datatel Colleague and MS Office 1
Document Type(s): Various documents6. CalWorks 5 retrieval Datatel Colleague and MS Office 0
Document Type(s): Various documents7. Human
Resources5 retrieval MS Office Applications 2
Document Type(s): Various documents
PRODUCT DEMONSTRATIONSAs part of the evaluation process, we require a live integration demonstration for vendors chosen as finalists. Each vendor must prove its ability to configure the proposed solution to integrate with our business application(s) without programming. Selected vendors must demonstrate on-site integration with the application(s) listed in the previous table.
DEPLOYMENT STRATEGY The initial deployment will be for Admissions and Records, Financial Aid, DSPS, EOPS, CalWorks, Counseling and Human Resources. The remainder of the campus will be deployed over time and will require comprehensive train the trainer type instruction on the use and deployment of the imaging solution.
The solution will ultimately be deployed at remote locations that are logically connected to the district networking infrastructure. The district intends to purchase the software up front and manage the solution ourselves. Some type of maintenance agreement will need to be in place. However other options for this deployment (SaaS, Hosted, subscription, etc.) will be reviewed for possible consideration.
FLEXIBLE CAPTURE CONFIGURATIONWe require a solution that allows for distributed scanning and distributed capture functions. The initial deployment will consist of 10 scanning locations located in separate areas of the campus
TIME LINEVendors will be required to adhere to the following time line. Any modifications to the time line will be communicated via an addendum (sent by e-mail/posted to our website).
Date Milestone
April 2, 2012 RFP releasedApril 2 – April 13, 2012
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April 9 – April 13, 2012
Vendor questions due by 5:00 PM 13 April, 2012
April 18, 2012 Responses to vendor questions distributedApril 25, 2012 RFP responses due, no later than 3:00 PM PSTApril 30, 2012 First round evaluation; finalists namedMay 7, 2012 On-site demonstrations and interviewMay 8, 2012 Selection of vendor/Project awardMay 14, 2012 Submission to the BOT for June 12, 2012 MeetingJune 12, 2012 Board of Trustees ReviewJuly 9 2012 Project kickoff: Planning begins
CONTACT INFORMATIONAny questions regarding this document must be submitted via e-mail to Frank Smith at [email protected]. Your question(s) and our response(s) will be forwarded to all participating vendors in a timely fashion (based on the timeline/schedule above). Any changes to project scope or deadline will be communicated via an addendum (e-mailed to your address of record).
CONDITIONS Vendors are responsible for all costs associated with the preparation and delivery of their
proposals. Vendors are responsible for all costs associated with travel for bidder conferences and on-site
demonstrations. Questions regarding this document are due by 5:00 p.m. April 13, 2012, via e-mail to
[email protected]. All RFP vendor questions send via email must have the following subject line: “Enterprise Document Imaging Solution Questions, vendor name”. (Replace the vendor name with your company name). Victor Valley College is not responsible for any network issues that may delay your email. Responses will be compiled and distributed to all vendors via e-mail on April 18, 2012.
Proposals (1 original and 5 copies) are due by 3:00 p.m., April 25, 2012, to:
Frank SmithExecutive Dean of Technology and Information Resources
Attn: Theresa BazurtoVICTOR VALLEY COMMUNITY COLLEGE DISTRICT18422 Bear Valley Road, Victorville, CA 92395
Building 21, Room 110Tel: 760-245-4271 Ext. 2314 or Ext. 2333
In order to be considered, one (1) original and five (5) copies of the proposal must be received by the District at the address stated below by personal delivery or by U.S. Mail by the following date and time: April 25, 2012, by 3:00pm
The District reserves the right to reject any proposal received after the deadline stated immediately above.
Proposals must be completed according to the instructions provided in this section and throughout this document. Incomplete proposals will be disqualified. In particular, vendors must provide responses to each requirement in Appendix 1: Software Functional Requirements Table. During on-site demonstrations, if selected, vendors should be prepared to demonstrate any of the cited functionality upon request.
Vendors should provide their standard terms and conditions, software maintenance agreements and related contractual documents related to this proposal where indicated.
Summary pricing should be presented in the executive summary. This should include all options/suggestions and pricing associated with this project.
All reasonable steps will be taken to ensure the privacy of vendors. Vendors will mark any confidential or proprietary information as such in their proposals. Proposals will be circulated among the evaluation committee only. Unsuccessful proposals will be destroyed pending award to the successful vendor(s).
EVALUATION CRITERIAProposals received by the stated deadline will be evaluated based in no particular order on the following:
The proposed solution’s ability to meet the general and specific requirements that have been detailed in this document.
Whether the vendor is the manufacturer of the software solution, a reseller or third-party partner. The proposed solution’s ability to integrate non-programmatically with existing business
applications. The vendor’s ability to provide an affirmative and comprehensive response to each of the
requirements in this document. Product functionality that is currently part of the manufacturer’s product. Other functionality included in the manufacturer’s product which may not be included in the
initial scope of deployment, but may be desired in a future phase of the project. Total projected cost of the proposed solution. Projected time line to complete implementation. Vendor experience in providing similar document management solutions at least 3 other higher
education institutions Compliance with delivery requirements as specified in this document. Integration with existing campus applications (SharePoint, Datatel Colleague, Microsoft Office) Integration of solution other parts of the proposed solution.
VENDOR RESPONSE FORMATVendor responses to this document should follow the outline provided below, with details on the subsequent pages. You should respond directly and thoroughly when prompted.
1. Executive Summary2. Vendor Profile3. Software Components4. Professional Services
5. Technical Services (Training and Support)6. Detailed Pricing – Licenses, Maintenance and Support, Professional Services, Training, Hardware, and optional and/or proposed solutions.7. AppendicesAppendix 1: Software Functional Requirements TableAppendix 2: Contracts
Exhibit A: Vendor’s Standard Terms and ConditionsExhibit B: Vendor’s Software Maintenance and Support Contract
Appendix 3: Additional Materials (Additional supporting materials such as case studies, brochures or data sheets. Include product technical specifications for the shipping version of your product, as well as an ROI report conducted independently by a third-party provider.)
EXECUTIVE SUMMARY
Include the following information in your executive summary.
Summarize your understanding of our business requirements. Detail your understanding of our environment, our current business process challenges and how
the proposed solution will resolve these challenges. Provide summary pricing for the proposed software licenses, professional services, technical
services (training, maintenance and support) and applicable hardware components.
SECTION 1: VENDOR PROFILE
COMPANY OVERVIEW
We require the chosen Vendor to have an excellent record of accomplishment with its customers and to operate profitably based on sound business practices. Describe your position in the enterprise document management sector.
In addition, provide at least three higher education institutions (preferably from a California Community College) references from customers currently using the proposed document management solution integrated with Datatel Colleague. Shortlisted vendors will be asked to coordinate meetings or site visits between the judging committee and reference account contacts.
RELATIONSHIP TO MANUFACTURER
It is our strong desire to deal directly with the software manufacturer. Clearly state whether the Vendor is the manufacturer of the proposed solution, an authorized reseller or a third-party partner.
Describe the Vendor’s ownership structure. If the Vendor is a reseller, also describe the software manufacturer’s ownership structure.
FINANCE AND LEGAL
State whether the vendor and the vendor’s parent company (if applicable) operate at a profit.
Clearly state the percentage of annual revenue that is directed toward research and development. If the Vendor is not the software solution’s manufacturer, provide this information for the manufacturing entity.
State the Vendor’s average growth percentage over the last five fiscal years. What were the Vendor’s total sales in the last five fiscal years? If a reseller, provide this information for the manufacturer.
PATENTS
Does the Vendor hold any patents for the proposed document management solution, or for related technologies? Provide detail.
PARTNERSHIPS
List major industry, strategic and/or certified partnerships and the nature of each relationship.Identify partners who also use the proposed software.To what extent does the Vendor use the proposed solution internally? If not at all, why not?
INDUSTRY LEADERSHIP AND RECOGNITION
List awards or honors the Vendor or its products have earned. If a reseller, list the manufacturer’s awards.
GENERAL SOFTWARE FUNCTIONALITY
We require a document management solution that provides functionality for image capture, indexing, storage, retrieval, display and distribution via print, fax or e-mail. The solution must include integrated workflow software that provides easily implemented automation of document-centric and task-based processes.
INTEGRATION
We require a document management solution that integrates with our Datatel Colleague Student Information System with no modification of our existing application systems or database tables. Does your system support this requirement, and if so, how? Vendors will be required to demonstrate this if selected for the next round of consideration.
INTEGRATED WORKFLOW We require a solution that includes document-centric and task-based workflow functionality. Workflow should be configurable by users via a graphical design tool. The solution should support a rich array of routing options, inbound/outbound processing controls and trigger/alarm mechanisms. Please describe how the proposed solution meets these requirements.
SUPPORT FOR REGULATORY AND OPERATIONAL COMPLIANCE INITIATIVES
We require a document management solution that supports our compliance initiatives. The proposed solution must provide a comprehensive set of configuration options and controls for access management, security implementation, and comprehensive audit and activity tracking and reporting. Clearly state which industry standards and regulatory acts with which the Vendor’s solution is compliant.
SUPPORT EASE OF USE We require a solution that provides an intuitive user experience. Please describe how the proposed solution supports this requirement.
DEPLOY RAPIDLY
We require a solution whose deployment limits time on site. In the section entitled “Professional Services,” state the vendor’s on-site presence including the number of personnel to be expected. Also provide a narrative or provide supporting documentation describing the Vendor’s project methodology and other important aspects of the implementation process.
COMPREHENSIVE SUPPORT OPTIONS We prefer to purchase a solution directly from the manufacturer. Also, we require direct support from the manufacturer of the proposed solution. Describe the Vendor’s support mechanism, stating clearly whether support is provided directly by the Vendor or by a third-party. In the section entitled “Product Training and Product Support,” provide detailed comments regarding the Vendor’s training options and support structure and attach any supporting documentation.
SECTION 2: SOFTWARE
Include the following information in your proposal.
Include line-item detail – including brief descriptions – of each software component proposed as part of the Vendor’s solution.
SECTION 3: PROFESSIONAL SERVICES
Include the following information in your proposal.
Explain your services benefits. Describe your project methodology regarding implementation of the solution. Include a breakout
of expected roles and responsibilities. Attach supporting documentation as needed. List keys to project success as you define them. Describe available services for converting our existing data to the system proposed as part of your
solution. Define any assumptions or constraints based on your understanding of our requirements. Discuss any additional, post-implementation professional services you offer. Finally, detail the specific services related to the proposed solution.
SECTION 4: PRODUCT TRAINING AND PRODUCT SUPPORT
Include the following information regarding training and ongoing support options. Discuss your training options.
o Courses offeredo Delivery methods and requirements
Discuss your product support structure.o Hours of availabilityo Telephone supporto Point of contact for support issueso Online support including website, chat, e-mail, online communities, message boards,
discussion groups or self service optionso Documentation
APPENDICES
The “Attachments” section of vendor proposals should include at minimum the following sections, labeled as indicated.
Appendix 1: Software Functional Requirements Table (included)Appendix 2: Contracts
Exhibit A: Victor Valley College’s Terms and ConditionsExhibit B: Vendor’s Standard Terms and ConditionsExhibit C: Vendor’s Software Maintenance and Support Contract
Appendix 3: Additional Materials (additional supporting materials such as Software Technical Specifications for the shipping version, an ROI report prepared by an independent auditor, case studies, brochures or data sheets)
APPENDIX 1: SOFTWARE FUNCTIONAL REQUIREMENTS TABLE
Instructions: Respond to each of the following required features.Use the “Details” field following each requirement to elaborate on the solution’s ability to meet or exceed the stated requirement. Limit narrative to a maximum of one page per item. References to additional supporting materials alone will be considered non-responsive. Sufficient information should be included in response to each requirement as to provide a clear understanding of the proposed solution’s compliance in each case.
Note: Features that are not currently shipping as of the due date of this document must be identified in your response. Functionality in beta testing may not be considered as currently shipping. Indicate in the “Details” fields the month and year the Vendor anticipates that these features will reach market for General Availability.
Annotation / RedactionFunction 1. Comprehensive set of annotation tools
Yes Details:
Function 2. User and group-specific annotation security profiles Yes Details:
Function 3. Original images in object store remain unaltered by annotations Yes Details:
Function 4. Flexible, easy-to-use, secure redaction Yes Details:
Function 5. Support for automatic redaction Yes Details:
Function 6. Support for attaching OLE objects and URLs as annotations Yes Details:
Function 7. Ability to create or append sticky note annotations, with full tracking of text entry by date, time and user
Yes Details:
Function 8. Ability to create customizable text annotations Yes Details:
Function 9. Ability to highlight portions of an image via annotation, with customizable color options Yes Details:
Function 10. Ability to customize and apply multiple variations of line-based annotation tools such as pen, line, arrow, rectangle, and oval
Yes Details:
Function 11. Ability to create resizable check mark annotations in any color Yes Details:
Function 12. Ability to apply predefined stamp annotations to images and create and apply custom stamps
Yes Details:
Function 13. Ability to apply dynamic stamp annotations to images, with options for dynamic date, time, and user name in predefined stamp formats.
Yes Details:
Function 14. Ability to rapidly change properties of individual annotations and audit a specific annotation’s history
Yes Details:
Function 15. Ability to print, fax, or export documents with or without all annotations or only visible annotations
Yes Details:
Application Interface
Function 1. Flexible, configurable application toolbar provides direct access to batches, documents, projects, tasks, reports, workflow, capture, management, and integration settings
Yes Details:
Function 2. User interface provides interactive views based on integration presets, batches, predefined document sets, user-entered searches, projects, tasks, and workflow
Yes Details:
Function 3. Ability to define a user-specific default view or start-up action in the application’s user interface
Yes Details:
Function 4. Ability to take actions on documents, batches, projects, and tasks in interactive views, without being required to open and view the contents of each item
Yes Details:
Function 5. Ability to print and export the rows and columns of text which list documents, batches, projects, and tasks in interactive views
Yes Details:
Function 6. Extensive use of “drag and drop” to simplify and enhance the moving of objects within, into, and out of document management system windows
Yes Details:
Function 7. Ability to create multiple copies of documents, while maintaining a single physical document reference, in support of EOB and similar document reconciliation needs
Yes Details:
Function 8. Administrative option to secure the user interface against customization Yes Details:
Function 9. System provides a recycle bin to allow users to recover accidentally deleted documents and ensure documents are only permanently deleted from the repository by authorized users, if so configured
Yes Details:
Clients
Function 1. Both thick and thin client options on a variety of platforms
Yes Details:
Function 2. Option for embeddable clients which can add document management system functions to the interfaces of third-party platforms and applications such as eCopy, Epic, ESRI, HP, Lexmark, Xerox, Microsoft Office, and Microsoft SharePoint
Yes
Details:
Function 3. Ability to securely interact with documents and participate in workflow via WAN, LAN, VPN, from any location via TCP/IP
Yes
Details:
Function 4. Automatic client log-off initiated by new log-on from different location
YesDetails:
Function 5. Client can be installed or auto-updated from the server
YesDetails:
Function 6. Automatic log-in process to speed access to application by OS-authenticated user
YesDetails:
Function 7. Ability to temporarily exceed the number of purchased client licenses in compliance with a predefined license auditing program
Yes
Details:
Function 8. Integrated tool to assess performance of client workstation hardware and network configuration directly from desktop
Yes
Details:
Function 9. Integrated tool to track efficiency of key operations in the client from an end-user perspective, such as the time to open a document or route an item in workflow
Yes
Details:
Full client workstation support (out of the box)Yes No
Windows XP Professional SP2 or SP3Windows Vista (32-bit and 64-bit)Windows 7 (32-bit and 64-bit)
Web client browser supportYes No
Internet Explorer 7.x, 8.x, or 9.x (Windows)Apple Safari5.x (Windows and Mac 10.6)Mozilla FireFox 3.x (Windows and Macintosh)Google Chrome
COLD/Enterprise Report Management
Function 1. Capture wide variety of print output from line-of-business systems and convert into searchable, non-proprietary PDF files
Yes Details:
Function 2. Capture basic and advanced print streams in ASCII, EBCDIC text, PDF, IBM AFP, Xerox Metacode, HP PCL, and PostScript formats
Yes Details:
Function 3. Monitor a different directory for each type of print stream Yes Details:
Function 4. Provide an enterprise report user interface optimized for searching, viewing, and previewing report documents
Yes Details:
Function 5. Allow searches against line item values, not just index values Yes Details:
Function 6. Provide user access to select, formatted pages related to records in the business application, such as a single invoice from a large print stream
Yes Details:
Function 7. Define a different set of graphical form overlays for each type of print stream Yes Details:
Collaboration and Project Support
Function 1. Integrated workflow environment providing rapid customization, configurable user privileges, and automated routing and alerts options, all in support of group collaboration
Yes Details:
Function 2. Version control option that allows multiple users and groups to collaborate on documents with complete check-in/check-out privileges, version management, digital signing, and the ability to input comments for other users when doing check-ins and check-outs
Yes Details:
Function 3. Ability to assign tasks, outside of formal workflow, which instruct a coworker or business partner to perform a document- or project-related action such as signing, addressing document and project deficiencies, or reviewing
Yes Details:
Function 4. Ability to define relevant, standardized reason phrases that can be used to record intent related to specific user actions and enhance communication between users
Yes Details:
Function 5. Tools for annotating, or marking up, bitmap images for review, approval, or other processing purposes
Yes Details:
Function 6. Option to store a field of free-form text with each image, in support of group collaboration Yes Details:
Function 7. Capability to associate customizable electronic data collection forms with documents and projects in the system, to assist users in sharing information
Yes Details:
Function 8. Ability to group related documents in user-definable categories distinct from their index values in support of project organization and collaboration
Yes Details:
Function 9. Ability to create, define, and view relationships between projects Yes Details:
Function 10. Interface allows rapid drag-and-drop creation of system “shortcut” icons that are linked to and associated with distinct imaging system entities such as documents, batches, projects, workflow queues, and search queries
Yes Details:
Function 11. Ad hoc shared document viewing, allowing one user to invite another user to simultaneously view a document on screen without first closing or putting document in workflow
Yes Details:
Function 12. Ability to send messages to individual imaging system users or all users currently logged on, directly from the administrative interface
Yes Details:
Document Control
Function 1. Industry-standard document library services Yes Details:
Function 2. Document control incorporates digital signatures based on stringent Suite B and PKI standards
Yes Details:
Function 3. Document control flexibility, allowing individual use or group collaboration Yes Details:
Function 4. Document control offers options for multiple client types and extends document control and digital signatures directly to interfaces of third-party applications
Yes Details:
Function 5. Extend document control and digital signatures to other platforms and their applications Yes Details:
Function 6. Track document control activities Yes Details:
Function 7. Ability to edit text directly within the document viewer Yes Details:
Function 8. Ability to append additional documents to a previously digitally signed document Yes Details:
Function 9. Ability to pre-populate an addendum from RTF template Yes Details:
Document Viewer
Function 1. Document viewer can display a wide range of digital object types in their native formats, including Microsoft Office, PDF, JPEG, TIFF, HTML, XML, DWG, DXF, and audio/video media files
Yes Details:
Function 2. Document viewer allows flexible, user-configurable display of index keys, document properties, document notes, predefined actions, tasks, page thumbnails, associated eForms, and toolbars
Yes Details:
Function 3. Ability to display documents side-by-side with records in the business application Yes Details:
Function 4. Single-page viewing Yes Details:
Function 5. Multi-page (MDI) viewing—display two or more pages simultaneously on the user’s screen
Yes Details:
Function 6. Multiple options for zooming in document viewer Yes Details:
Function 7. Easily select preset page region views, both system- and user-defined. Yes Details:
Function 8. Multiple view panning options to easily adjust current position of viewed area on magnified image
Yes Details:
Function 9. Apply document annotations such as stamps, sticky notes, text, and redactions to bitmap images directly within document view interface
Yes Details:
Function 10. Rotate documents in document viewer and save rotated views Yes Details:
Function 11. Integrated view enhancement options such as on-screen image inversion (reverse black and white) and smoothing
Yes Details:
Function 12. Ability to reorder pages within the document view interface, and add pages to existing document via drag and drop
Yes Details:
Function 13. Perform common operations such as re-index, copy, e-mail, export, print, fax, and delete pages within document view interface
Yes Details:
Function 14. Copy or move pages from one document to another from within the document view interface
Yes Details:
Function 15. Document viewer works with familiar, existing desktop e-mail software for simplified sending of images (or links to images) to e-mail recipients outside of the imaging system’s workflow
Yes Details:
Function 16. E-mail selected documents or document links directly from document viewer interface, with options for page selection, annotation inclusion, multi-page TIFF generation, selectable headers and footers, and file renaming
Yes Details:
Function 17. Convenient and flexible page selection interface within document viewer Yes Details:
Function 18. Ability to open a viewer-displayed document in an associated application for viewing or editing
Yes Details:
Function 19. Ability to designate documents for collection into user-defined project groupings directly from document viewer, without using index values
Yes Details:
Function 20. Ability to add documents to workflow or route documents within workflow directly from document viewer
Yes Details:
Function 21. Yes Details:
Function 22. Ability to copy and paste document text Yes Details:
Function 23. Ability to define relationships between documents and display related documents in a view integrated with the currently displayed document
Yes Details:
eForms
Function 1. Integrated feature to capture information using fully customizable, formatted, electronic data collection forms (eForms) either as a standalone document or a document associated with existing documents and projects in the system
Yes Details:
Function 2. eForms features available in thick and thin clients Yes Details:
Function 3. eForms can be associated with projects Yes Details:
Function 4. User-friendly form designer to allow for easy creation of custom electronic forms Yes Details:
Function 5. eForms can use industry-standard HTML, XSLT, CSS, and JavaScript for design, navigation, data collection, and validation processing
Yes Details:
Function 6. eForms can be automatically pre-populated with data such as user information
Yes Details
Function 7. Option for validation of user-entered eForm data from external ODBC data source and resulting auto-population of defined fields in eForm
Yes Details:
Function 8. Allow collected eForm data to populate document index values and custom properties and to be shared with external ODBC data sources
Yes Details:
Function 9. eForms can be associated with documents inside or outside of workflow Yes Details:
Function 10. Ability to add attachments to an eForm Yes Details:
Function 11. Ability to submit eForm to version control Yes Yes
Function 12. eForms can be moved, resized, hidden, and docked to the document viewer window Yes Details:
Function 13. Ability to print eForms as hard copy, electronic formats, or document management system files
Yes Details
Function 14. Ability to convert standalone and supplemental form types from HTML to TIFF to allow annotation and e-mailing of forms.
Yes Details:
Function 15. eForm source files used by multiple eForms can be uploaded once and shared for increased efficiency and a common look and feel.
Yes Details:
Function 16. Multiple eForms can be associated with each document Yes Details:
Function 17. Pre-built sample eForms are included to illustrate eForm methods and features such as dynamic navigation, data management, and validation
Yes Details:
Electronic Capture and Object Support
Function 1. Capture a variety of physical and digital objects — paper documents, digital photos, faxes, e-mail, COLD output, native document files, and the print output of any Windows application with a print function — in a single, electronic repository
Yes Details:
Function 2. Import, store, and display a wide range of digital object types in their native formats,
including Microsoft Office, PDF, JPEG, TIFF, HTML, XML, DWG, DXF, and audio/video media files
Yes Details:
Function 3. Allows for easy import of digital photographs, directly from a user’s camera Yes Details:
Function 4. Support for compound documents (page 1 = TIFF, page 2 = Word document, page 3 = PDF) and on-demand document merging
Yes Details:
Function 5. Automatically import single files or batches and send them directly into the imaging system’s workflow environment
Yes Details:
Function 6. Import files into the imaging system on demand using the desktop client software, thin client software, and business application-specific client modules
Yes Details:
Function 7. Provide multiple methods for automatically indexing imported files Yes Details:
Function 8. Split or un-bundle multi-page TIFFs on import Yes Details:
Function 9. Automatically import, index, and route e-mail and attached files, preserving the original format of all attachments
Yes Details:
Function 10. Provide multiple methods for automatically importing faxes Yes Details:
Function 11. Ability to “print” documents from typical desktop business applications (e-mail, Office, Acrobat, proprietary applications that offer a print command) directly to the imaging system, without manual printing and scanning, at no extra charge
Yes Details:
Function 12. Ability to “print” documents, in bulk, directly to the imaging system from printing activity triggered by Windows batch scripts, UNIX "cron" jobs, or applications that schedule their own output, and perform text extraction without OCR
Yes Details:
Function 13. Allow any user or application with network access to convert a PCL5 print stream into images, simultaneously creating physical print output and sending indexed images of the print output to the document management system
Yes Details:
Function 14. Provide multiple options for capturing EDI data. Yes Details:
Forms Processing
Function 1. Option to collect data from scanned forms using advanced OCR functionality capable of following predefined rule sets
Yes Details:
Function 2. Option to collect data from forms acquired as bitmap-format documents through either the software’s own scanning subsystem or through an automatic import process from external systems
Yes Details:
Function 3. Distinguish between document types (i.e., invoices versus transcripts) and identify variations within types (i.e., Company A invoice versus Company B invoice)
Yes Details:
Function 4. Automatically index forms based on extracted data Yes Details:
Function 5. Ability to process both structured and semi-structured forms Yes Details:
Function 6. Ability to extract line-item data from forms Yes Details:
Function 7. Provide group verification of uncertain characters Yes Details:
Function 8. Provide context verification of text field contents for uncertain characters Yes Details:
Function 9. Provide tools to configure rule set-based recognition for a wide range of both structured and semi-structured documents, as well as custom forms design
Yes Details:
Function 10. Share validated data with third-party applications in a variety of formats Yes Details:
Function 11. Automatically route captured and validated forms into workflow module of imaging system
Yes Details:
Function 12. Tight integration of forms processing and imaging system Yes Details:
Indexing / Advanced Metadata
Function 1. Flexible, customizable indexing options Yes Details:
Function 2. Dedicated “Document Type” index key to help classify documents and control security Yes Details:
Function 3. Creation and assignment of custom properties based on document type Yes Details:
Function 4. Ability to distribute indexing process among workstations and locations Yes Details:
Function 5. Configure document key assignments via user prompt prior to scanning Yes Details:
Function 6. Automatic scan-time indexing via bar code Yes Details:
Function 7. Automatic scan-time indexing via OCR Yes Details:
Function 8. Index documents to records in existing business software without manual entry Yes Details:
Function 9. Use single keystroke to index multiple fields during batch processing Yes Details:
Function 10. Ability to re-index documents via manual entry or single click associated with host records Yes Details:
Function 11. Ability to configure and select pre-defined index values via a drop-down menu or “pick list”
Yes Details:
Function 12. Index documents with user-configurable data elements not taken from the host application, such as date/time, unique ID, serial number, predefined list, and free-form text entry
Yes Details:
Function 13. Index multiple documents as a group without re-entering index values for each page Yes Details:
Function 14. Automatically index documents, based on a single known document key, through the retrieval and application of related index values from an external database
Yes Details:
Function 15. Automatically and periodically validate existing document keys against an external
database Yes Details:
Function 16. Individual documents can easily be indexed “same as last document” Yes Details:
Integration
Function 1. Options for both programmatic and non-programmatic integration Yes Details:
Function 2. Direct integration with many business applications without programming Yes Details:
Function 3. Graphical user interface allows visual, interactive, centralized design and testing of non-programmatic application integration configurations
Yes Details:
Function 4. Non-programmatic integration with Windows applications Yes Details:
Function 5. Non-programmatic integration with browser-delivered applications Yes Details:
Function 6. Non-programmatic integration with Citrix-delivered applications Yes Details:
Function 7. Non-programmatic integration with a character cell application delivered via a terminal emulator
Yes Details:
Function 8. Extended integration functionality that allows placement of imaging application icon in the screens of business applications to initiate document retrieval or other actions in the imaging system
Yes Details:
Function 9. Prior history of integration with Oracle/PeopleSoft solutions Yes Details:
Function 10. Prior history of integration with Lawson solutions Yes Details:
Function 11. Prior history of integration with Microsoft Great Plains / Microsoft Dynamics solutions Yes Details:
Function 12. Prior history of integration with Datatel solutions Yes Details:
Function 13. Prior history of integration with SAP solutions Yes Details:
Function 14. Prior history of integration with custom, “home-grown” applications Yes Details:
Function 15. Ability to demonstrate integration capabilities during the sales process by performing an actual integration demonstration
Yes Details:
Function 16. Available integration with HL7 systems Yes Details:
Function 17. Integration via web services standards Yes Details:
Printing / Faxing / Output
Function 1. Print to any print device within a platform’s standard desktop/network printing environment
Yes Details:
Function 2. Ability to print documents with or without all annotations or only visible annotations Yes Details:
Function 3. Print single selected pages within a multi-page document Yes Details:
Function 4. Print multiple pages Yes Details:
Function 5. Print documents from a list view such as search results or workflow queue, without opening each document
Yes Details:
Function 6. Print a list of documents, rather than the documents themselves, from a list view such as search results or a workflow queue
Yes Details:
Function 7. Option to selectively overprint relevant document values such as page number, date and time, and document keys on each page
Yes Details:
Function 8. Control printing permissions through application security Yes Details:
Function 9. Integrated outbound faxing Yes Details:
Function 10. Option to selectively export files in their original formats Yes Details:
Function 11. Option to selectively export files in alternate formats such as PDF or TIFF Yes Details:
Function 12. Ability to save, recall, and secure predefined output configurations for the control of automated document output, including options for native and converted file export, e-mailing, printing, and faxing
Yes Details:
Function 13. Automated printing and exporting triggered by workflow events, server APIs, other application modules, or values generated by external applications
Yes Details:
Reporting/Business Intelligence
Function 1. Comprehensive set of business intelligence features to provide workflow, security, content and data deficiencies, and user activity reporting through the familiar ECM interface
Yes Details:
Function 2. Dashboard capabilities to provide users with an at-a-glance overview of ECM-supported business processes
Yes Details:
Function 3. Drag and drop report and dashboard creation and modification Yes Details:
Function 4. Ability to schedule, execute, view, and distribute report instances Yes Details:
Function 5. Ability to present reports and dashboards to all ECM users or restrict reporting to authorized users
Yes Details:
Function 6. Comprehensive report library with ongoing report definition development based on user input
Yes Details:
Retention Policy Management
Function 1. Easily defined, rules-based retention and disposition policies
Yes Details:
Function 2. Support for automated document dispositions and transfers Yes Details:
Function 3. Create litigation and audit holds which prevent modification and deletion of information Yes Details:
Function 4. Manage retention policies for and track the physical location of paper documents Yes Details:
Function 5. Require approvals on dispositions Yes Details:
Function 6. Track information lifecycle with comprehensive auditing Yes Details:
Function 7. Create reports with retention data Yes Details:
Retrieval / Search / Presentation
Function 1. Integrated document retrieval from business applications; single-click access to documents from any student or employee record displayed
Yes Details:
Function 2. Search documents, projects, and tasks via a single search condition relevant to the context currently being viewed
Yes Details:
Function 3. Build complex, multi-condition queries on documents, projects, and tasks Yes Details:
Function 4. Ability to save both simple and complex queries for future use, creating dynamically generated lists of documents, projects, and tasks that meet both predefined and variable conditions such as current user name or current record value in an external application
Yes Details:
Function 5. Ability to secure saved searches and the presentation of documents and projects by both individual user and group
Yes Details:
Function 6. Ability for both individual users and groups to customize and refine the standard conditions of saved searches
Yes Details:
Function 7. Ability for both individual users and groups to customize and save the presentation of
search queries by column configuration, sort order, and grouping of results Yes Details:
Function 8. Ability to save and customize prompted search queries Yes Details:
Function 9. Ability to search on and find text located within the results grid Yes Details:
Function 10. Ability to display calculated statistics about the documents and document properties contained within a list view
Yes Details:
Function 11. Full-text search the content of scanned documents and a wide range of native document formats simultaneously, with both full text and natural language search options and a variety of concept, proximity, and evidence operators
Yes Details:
Function 12. Build and execute searches for enterprise/COLD reports from the same familiar interface as that used for simple, complex, and full text searches
Yes Details:
Function 13. Determine item display sort order, before or after a search, using any combination of item metadata individually designated as ascending or descending
Yes Details:
Function 14. Ability to group the display of documents and projects in any list view Yes Details:
Scanning and Quality Assurance
Function 1. Save scanned images in open, industry-standard graphics format Yes Details:
Function 2. Batch scanning capabilities for high-volume production environment Yes Details:
Function 3. Supports both centralized and decentralized scanning operations, including remote scanning to multiple locations via TCP/IP route
Yes Details:
Function 4. Upload scanned batches directly to the server Yes Details:
Function 5. Scan batches locally and upload batches to server at a time the user specifies Yes Details:
Function 6. Option to send scanning output directly to workflow
Yes Details:
Function 7. Option to send scanning output directly to a user-specified collection of documents Yes Details:
Function 8. Easily configure, name, save, select, and distribute capture settings such as document source, proposed index keys, workflow routing, and OCR and page content indexing
Yes Details:
Function 9. Configure, save, and apply scanner settings such as resolution, page size, orientation, brightness, threshold, and image processing
Yes Details:
Function 10. Support for a full range of entry-level to high-speed scanners from a choice of manufacturers, with options including simplex and duplex, monochrome and color
Yes Details:
Function 11. Compatibility with Kofax VirtualReScan (VRS) scanning software Yes Details:
Function 12. Support for deletion of blank pages during scanning Yes Details:
Function 13. Support for wide range of scan-time image processing filters (please detail) Yes Details:
Function 14. Options to perform quality assurance (QA) on images at scan time, and bypass QA if desired
Yes Details:
Function 15. Support for scanning within a Citrix environment Yes Details:
Function 16. Distribute quality assurance of scanned batches to locations/resources outside of the scanning location
Yes Details:
Function 17. Ability to integrate and scan from Xerox MFP Copiers Yes Details:
Security
Function 1. Encrypted communication between server and clients Yes Details:
Function 2. Option for Secure Socket Layer (SSL) encryption Yes Details:
Function 3. Server storage subsystem with encrypted object path metadata, secure object store connectivity (no client-level direct access or drive mapping required) and the availability of volume-level data protection
Yes Details:
Function 4. Comprehensive designation of system privileges by user and group Yes Details:
Function 5. Ability to copy user and group privileges to simplify security configuration Yes Details:
Function 6. Document access control via logical filing hierarchy Yes Details:
Function 7. Control users’ actions on documents based on defined “document type” value Yes Details:
Function 8. Control users’ batch access Yes Details:
Function 9. Control access to integration presets Yes Details:
Function 10. Control document access via workflow queue Yes Details:
Function 11. Control access to project types Yes Details:
Function 12. Control ability to manage all workflow processes or only specific ones Yes Details:
Function 13. Multiple user authentication options which build on a company’s existing security infrastructure, including user names, passwords, and identity servers (Identify whether your response applies to a customer-hosted or a vendor-hosted solution.)
Yes Details:
Function 14. Configurable, automatic user log-off due to inactivity Yes Details:
Function 15. Automatic client log-off can be initiated by new a log-on from a different location Yes Details:
Function 16. Provide options for logging client, server, and user authentication actions Yes Details:
Function 17. Audit actions of defined clients from an administrative interface Yes Details:
Server Architecture
Function 1. Flexible n-Tier client-server design that supports centralizing or distributing processes via any combination of Microsoft or UNIX server platforms
Yes Details:
Function 2. Scalable server design Yes Details:
Function 3. Support for high availability configuration Yes Details:
Function 4. Support for clustering and load balancing Yes Details:
Function 5. Secure single-port client/server TCP/IP communication for efficient performance across firewalls
Yes Details:
Function 6. Multiple user authentication options which build on a company’s existing security infrastructure, including user names, passwords, and identity servers (Identify whether your response applies to a customer-hosted or a vendor-hosted solution.)
Yes Details:
Function 7. Ability to store or retrieve documents without drive mapping Yes Details:
Function 8. Encryption of object storage path for enhanced document security on server file system Yes Details:
Function 9. Use of platform-specific database drivers for maximum performance Yes Details:
Function 10. Server-side extensibility, including scripting and web services Yes Details:
Function 11. Supports wide variety of non-proprietary storage options, including RAID, Server Attached Storage, NAS, SAN, and hierarchical storage management schemes
Yes Details:
Function 12. Consistent performance regardless of document quantity Yes Details:
Function 13. Consistent performance regardless of user load Yes Details:
Server/System Administration
Function 1. Graphical administrator interface on Windows servers Yes Details:
Function 2. Ability to configure all server settings on one screen Yes Details:
Function 3. Ability to automatically distribute capture and device profiles to clients Yes Details:
Function 4. Ability to send messages to individual imaging system users or all users currently logged on, directly from the administrative interface
Yes Details:
Function 5. Monitor workflow queues from administrative interface Yes Details:
Function 6. Configurable, automatic user log-off due to inactivity Yes Details:
Function 7. Ability to disable user accounts without deleting them Yes Details:
Function 8. Monitor license availability and usage from administrative interface Yes Details:
Function 9. View real-time list of logged-on clients, with information about licensing, group membership, IP address, and time connected
Yes Details:
Function 10. Integrated server-side tools to provide on-demand performance analysis of server processes
Yes Details:
Function 11. Audit specific actions of defined clients from the administrative interface Yes Details:
Function 12. View all database table names and properties directly from the administrative interface Yes Details:
Function 13. View server log files from the administrative interface Yes Details:
Function 14. Graphical interface for document repository configuration such as mirroring, spanning, set creation, tree creation, tree properties
Yes Details:
Function 15. Add new users in bulk from the Windows domain, LDAP server, text file, or local machine Yes Details:
Function 16. Import of users from text file allows multiple delimiter types and interactive field mapping Yes Details:
Function 17. Available automatic synchronization of imaging system users and groups with those on an LDAP server or LDAP-enabled Active Directory server
Yes Details:
Server operating systems supportedSupported Not supported
Microsoft Windows Server 2003 R2 or later (32-bit)Microsoft Windows Server 2008 SP2 (32-bit or 64-bit)Microsoft Windows Server 2008 R2 (64-bit)
Linux (Intel) (RedHat Linux, version 4 and 5, or SUSE Linux, Enterprise 10 and 11)IBM AIX 5.2 or 5.3Sun Solaris 10 (SPARC processor)
Database CompatibilityYes No
Oracle 10g/11gMicrosoft SQL Server 2005, 2008 and 2008 R2 (Standard or Enterprise)
Storage
Function 1. Data storage subsystem uses industry-standard file formats, file systems, and storage devices
Yes Details:
Function 2. Support for multiple, customer-selected storage technologies, including hard drive, RAID, NAS, SAN, and optical
Yes Details:
Function 3. Server storage subsystem includes secure object path metadata, secure object store connectivity and the availability of volume-level data protection
Yes Details:
Function 4. Support for flexible configuration and management of document storage structures Yes Details:
Function 5. Support for spanning object stores—Represent several physical drives as one logical drive, allowing a single designated storage area to be much larger
Yes Details:
Function 6. Support for mirroring object stores—Distribute duplicate object storage structures to multiple sites
Yes Details:
Function 7. Support for data set management—Move, copy, delete, and reconfigure object store structures based on business needs
Yes Details:
Web Services
Function 1. API to allow integration with external applications on a variety of platforms via web services-based data exchange
Yes Details:
Function 2. Web services-based data exchange with external applications over firewall-friendly HTTP or HTTPS with support for SSL and WS security standards
Yes Details:
Function 3. Allow external applications to retrieve documents or place them in the workflow process without invoking the document management system’s user interface
Yes Details:
Function 4. Allow development of external interactive applications based on web services standards such as SOAP, XML and WSDL, maximizing options for development environments and platforms
Yes Details:
Function 5. Allow development of external interactive applications based on Web Services Interoperability (WS-I) standards, maximizing options for development environments and platforms
Yes Details:
Function 6. Asynchronous messaging option for web services to reduce complexity of real-world integration projects
Yes Details:
Function 7. Option to initiate outbound web service requests to external applications and systems, and easily create and configure these services through the use of a user-friendly GUI
Yes Details:
Workflow
Function 1. Integrated workflow environment at no extra cost Yes Details:
Function 2. Drag and drop graphical workflow design tool Yes Details:
Function 3. Point-and-click interface for assigning users and groups to queues and defining detailed routing privileges
Yes Details:
Function 4. Ability to copy and move workflow queues to easily facilitate workflow creation Yes Details:
Function 5. Ability to both print and export graphical workflow diagrams Yes Details:
Function 6. Ability to structure workflow efficiently in support of staff absences, turnover and workload balancing
Yes Details:
Function 7. Ability to configure “out of office” setting for workflow users, in support of document re-routing and other automated actions
Yes Details:
Function 8. Ability to use workflow independently, without integration into business applications Yes Details:
Function 9. Ability to use document management system independently, without requiring users to take advantage of workflow features
Yes Details:
Function 10. Ability to create advanced workflow logic using plain language, meeting many workflow objectives without scripting
Yes Details:
Function 11. Ability to automate workflow routing based on defined index values, priority, creation time, document type, length of time in queue, user/group who routed document, previous queue, document type, custom properties, and project type
Yes Details:
Function 12. Ability to use annotations on a document to drive routing Yes Details:
Function 13. Ability to automatically set a document property based on its position in workflow Yes Details:
Function 14. Ability to create and apply custom scripts written in industry-standard scripting language to automate queue actions on current, inbound, or outbound documents
Yes Details:
Function 15. Ability to create workflow alarms based on triggers such as number of documents in queue, defined index values, document type, length of time in queue, custom properties, previous queue, and project type
Yes Details:
Function 16. Ability to create workflow alarms that are centralized, reusable, and provide multiple notification methods
Yes Details:
Function 17. Ability to dynamically display queue-specific workflow status, workflow alarms, and administrator messages on each client’s workstation
Yes Details:
Function 18. Full range of route types including sequential, sequential automatic, conditional, parallel, conditional parallel, inter-process routes, and automatic system queues
Yes Details:
Function 19. Availability of a workflow queue type that contains a collection of distinct sub-queues which perform the same workflow function, reducing the number of alarms, routes and rules that are needed
Yes Details:
Function 20. Ability to route not only scanned paper but electronic objects such as e-mail, faxes, PDFs, Office documents and more
Yes Details:
Function 21. Ability to capture information about workflow user actions and document routing—including the queues a document has been in, user interaction with the document, and additional relevant data for reporting
Yes Details:
Function 22. Ability to assign specific workflow process and queue management roles to defined users and groups
Yes Details:
Function 23. Ability to automatically perform time-based document removal actions from any workflow queue
Yes Details:
Function 24. Ability to route objects that are only partially indexed Yes Details:
Function 25. Ability to set queue-specific default destination queues for routed objects Yes Details:
Function 26. Ability to link document index values to a host application within a queue or validate document index values while routing forward or back
Yes Details:
Function 27. Ability to send documents and projects into a specific workflow queue by dragging and dropping
Yes Details:
Function 28. Ability to create automatic system queues that perform a specific action on the items that you route to them
Yes Details:
Function 29. Ability to define, customize and view dynamically generated lists of workflow processes and queue-specific documents, according to user-specified preferences
Yes Details:
Function 30. Ability to assign tasks, outside of formal workflow, which instruct a coworker or business partner to perform a document- or project-related action such as signing, addressing document and project deficiencies, or reviewing
Yes Details:
Function 31. Ability to assign a series of task dependencies which can optionally be defined in a hierarchical manner
Yes Details:
EXHIBIT A: VICTOR VALLEY COLLEGE’S TERMS AND CONDITIONS
General Conditions any other associated contract documents that may be associated with this RFP are located at http://www.vvc.edu/offices/technical_services/technology-rfps.shtml
EXHIBIT B: VENDOR’S STANDARD TERMS AND CONDITIONS
Vendors are to insert their standard terms and conditions here.
EXHIBIT C: VENDOR’S SOFTWARE MAINTENANCE AND SUPPORT CONTRACT
Insert the software maintenance and support contract including any applicable service level agreements.