Download - Virtual Team Best Practices
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Virtual Team Best Practices
By: Holley Klein, Kyle Mahan, Sandra Mays, & Julia Pemble
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Introduction
Team Dilemmas Effective Team Qualities What to Anticipate Solutions How will this help you? Overview
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Team Dilemmas
Lack of Trust Fear of Conflict Lack of Commitment Avoidance of Accountability Inattention of Results
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Effective Team Qualities
Trust Building Trust Trust Depends on Reliability Uncertainty is a Common Barrier
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Effective Team Qualities
Healthy Conflict
Remove Uncertainty Create Ownership Conduct an Action After Review (AAR)
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Effective Team Qualities
Commitment
Check for Existence› Significant Resources› Relevant Support
Teams encounter changes quickly
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Effective Team Qualities
Accountability
After Action Review(AAR)
› Helps Assess Team Progress› Improve Project Process› Prevent Issues
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Effective Team Qualities
Results Orientation
Ownership of Task
AAR Performed › Motivates› Increase Productivity› Increase Morale
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What to anticipate and how should it be
addressed
Communication Email & Meetings
Trust Issues Get Acquainted
Interdependence Share goals
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Tips for Successful Solutions
Clearly Define Roles State Expectations List Objectives Establish Goals Together
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Commitment to Communication Communicate Regularly Healthy Relationship Free Exchange of Ideas Bilateral Communication SMART Process
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How is this going to help our team?
Successful Project Proactive Approach
Learn from someone else's experience
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Conclusion
Communication Method Establish Roles
After Action Review (AAR)
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References
After action review. (n.d.). Retrieved from Leading Virtually:
http://www.leadingvirtually.com/virtu al-team-tools-after-action-review/
Carroll, B. (2007, December 5). Building trust in virtual fields. Retrieved from Leading Virtually Web site:
http://www.leadingvirtually.com/15/
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References
Daft, R.L. (2014). Management 11th ed. South-Western, Cengage Learning.
DeRosa, D. M., Lepsinger, R. (2010). Virtual Team Launch Kit. In Virtual team success: A practical guide for working and leading from a distance. San Francisco, CA, Jossey-Bass.
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References
Kahai, S. (2008, August 26). How do I begin to improve the functioning of my virtual team? Retrieved from Leading Virtually Web site: http://www.leadingvirtually.com/how- do-i-begin-to-improve-the-functioning- of-my-virtual-team/
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References
Saonee, S., Manju, A., Suprateek, S., & Kirkeby, S. (2011). The Role of
Communication and Trust in Global Virtual Teams: A Social Network Perspective. Journal Of Management Information Systems, 28(1), 273-309
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References
Sasso, A. (2008, January 31). Overcoming virtual team challenges: After Action Review. Retrieved from Leading Virtually Web site:
http://www.leadingvirtually.com/overcoming-virtual-team-challenges-after- action-
review/
Virtual teams challenges and solutions. (n.d.). Retrieved from Leading Virtually Web site: http://www.leadingvirtually.com/how-do- i-begin-to-improve-the-functioning-of-my- virtual-team/