Download - We Make Things Easy
TA100Series AC100 TimeLine100
Fingerprint&RFIDCardTimeAttendanceSystemUserGuide
WeMakeThingsEasy
CONTENTS
5-7 Chapter1•GETTINGSTARTED ViewingtheUserGuideintheInternet TerminalIncludedAccessories IncludedPrintedMaterials ActivatingTerminal RegisteringTerminal
8-12 Chapter2•BASICSIntroductiontoProductsOverviewPowerOn/OffButtonKeypadBatteryDate/TimeVoiceControl TurnOn/Off AdjustVolumeSecurityFeatures AdminAffirmCleaningTerminal CleaningtheBody CleaningtheFingerprintPrismRestartingandResettingTerminal RestartingtheTerminal ResettingtheTerminal
13-16 Chapter3•INSTALLATION&COMMUNICATIONSInstallationGuide MountonWall Flexi-KitCommunications USBPort TCP/IPPort PowerSupplyPort RS232/RS485/WiegandConnectionPort
CheckingtheGenuineTCMSV2InstallationandSetupofTCMSV2ConnectingTheTerminalstoTCMSV2DeterminingTerminalNumber UsingTCP/IP UsingRS232 UsingRS485
UsingUSBtoDownload/UploadDataCommunicationKey
17-20 Chapter4•USER EnrollingUser FingerprintEnrollment CardEnrollment PasswordEnrollment FingerprintandPasswordEnrollment VerifyingUser 1:1(OnetoOne)/1:N(OnetoMany) VoiceMessage FingerprintVerification PasswordVerification CardVerification AddingUserInformation DeletingUser AccessLevel/Privilege
21-25 Chapter5•SYSTEM GeneralSettings AdjustingDate/Time DateFormat SystemLanguage Voice Volume(%) UserInterfaceStyle FingerprintSettings SettingThreshold ShowScore DefiningWorkCodes UpdateFirmware SystemInformation NumberofUsersintheTerminal(UserCount) QuantityofFingerprintTemplatesStoredintheTerminal(FPCount) QuantityofAttendanceLogsSavedintheTerminal(AttLog) NumberofAdministratorsRegisteredintheTerminal(AdminCount) NumberofPasswordUsersAvailableintheTerminal(PasswordUser) NumberofTimeScannersHaveBeenUsedforVerification(SLogs) FreeSpaceInformation(FreeSpace)/DeviceInformation(DevInfo) LogInformation(LogOpt) AlarmSuperLog AlarmAttLog RecheckMin
26 Chapter6•DATA DeletingTransactionLogs DeletingAllData ManagingUserPrivileges ResettingtoFactorySettings
27 Chapter7•USB UnderstandingtheNeedforUSBFlashDisk TypeofUSB DownloadingAttendanceLogs DownloadingUserData UploadingUserDatafromUSBtoTerminal UploadingShortMessages
28 Chapter8•RFIDCARDFUNCTION EnrollmentofRFIDCard VerificationUsingRFIDCardOnly MultiVerificationMethodsUsingRFID DeletingRFIDCard ChangingCardID
29-31 Chapter9•MIFARECARDFUNCTION FingerprintCardKey(FPCardKey) CreatingPINCard EnrollingFPCard CreatingFPCard RegisteringFPCard UnregisteringFPCard EmptyingFPCard DumpingFPCard MovingtoFPCard ChangingFPCard
32 Chapter10•HIDCARDFUNCTION RegisteringHIDCard DeletingHIDCard
33 Chapter11•AUTOTEST WhoShouldDoTheAutoTest? RunAllTestsAtOnce FLASHTest LCDTest VoiceTest FPReader KeyTest RTCTest
34-35 Chapter12•TROUBLESHOOTING “UnabletoConnect”Appears “AdminAffirm”Appears DifficultToReadFinger TheLEDisBlinkingAllTheTime “DuplicateFinger”Appears RFIDCardDoesn’tRespond NoSound
36 INFORMATIONABOUTFINGERTEC 36 COPYRIGHTNOTICE&DISCLAIMER
5
TA100 SerieS model
CableProtectorTokeepcablesintact.
USBExtensionTo connect to the USB port of a computer foruploadinganddownloadingofdata.
ScrewdriverUsethescrewdrivertoopenthebackplateoffingerprintterminalandtoinstallthebackplateagainstawall.
SirenCableForconnectingtheterminaltoexternalsiren.
DC5VPowerAdaptorForsupplyingpowertotheterminal.
APacketofBoltsUsethescrewstoholdthebackplateoftheterminalagainstawall.
RFIDCards(5pieces)* Exclusively for TA103-R model only
Forcardenrollmentandverification.
CONTENTS
1•GETTINGSTARTED
ViewingtheUserGuideintheInternetTheUserGuideisavailableinthepackagewhenyoupurchasedtheterminal.TheUserGuideisalsoavailableonlineatfingertec.comanduser.fingertec.com.Choosethelan-guagethatyoupreferforyourUserGuide.
TerminalIncludedAccessories
6
AC100 model
CableProtectorTokeepcablesintact.
DC5VPowerAdaptorForsupplyingpowertotheterminal.
Timeline 100 model
CableProtectorTokeepcablesintact.
USBExtensionToconnecttotheUSBportofacomputerforuploadinganddownloadingofdata.
SirenCableFor connecting the terminal to externalsiren.
DC5VPowerAdaptorForsupplyingpowertotheterminal.
APacketofBoltsUsethescrewstoholdthebackplateoftheterminalagainstawall.
RFIDCards(5pieces)Forcardenrollmentandverification.
APacketofBoltsUsethescrewstoholdthebackplateoftheterminalagainstawall.
CONTENTS
7
8
SettingsofWorkingTime&
Group
9
AssignUsersToWorking
Group
For Time Attendance Functions
(Skip steps 8 & 9 if you are NOT using time attendance functions)
5
6
7
4
TCMS V2
Quick Start Guide
Formoreinfogotohttp://user.fingertec.com
TCMSV2Installation
Communication
Settings
TCMSV2InitialSettings
terminal to computer installed
with TCMS V2
DownloadFingerprint
Templates
UserInformation
Fill up user information in TCMS V2
1 23
4 5 6
7 80
9
ESC
OKMENU
TCMS V2TimeControlManagementSystem-V2
SOFTWARE
INSTALLATION
*Refer to TCMS V2
Manual
SOFTWARE
SETTINGS
*Refer to
TCMS V2
Manual
SOFTWARE
SETTINGS*Refer to
TCMS V2 Manual.
SET ALL if using
both functions.
CONTENTS
IncludedPrintedMaterials
• FingerTecComprehensiveDVD(withProductCodeandActivationKey)• QuickStartGuide• Pamphlet• UserEnrollmentTemplateForm• WarrantyCard
ActivatingTerminalToactivateterminal,connecttheterminal’spoweradaptertoastandardpoweroutletandturnitonwiththepower.Todownloadthedatafromtheterminal,youneedtohavetheproductkeyandactivationcodefortheTCMS.TheproductkeyandactivationcodescanberetrievedontopoftheTCMSV2manualbooklet.
IncaseyouloseTCMSV2productkeyandactivationcode,gotouser.fingertec.com/re-trieve_key_user.phpforretrieval.
RegisteringTerminalMakesurethatyouregisteryourterminal’swarrantywithusatfingertec.com/ver2/eng-lish/e_warranty.htm.
8
L.E.DDisplayLCDScreen
Keypad
FingerprintSensor
TA100 SerieS model
RFIDCardInductionArea
Speaker
CONTENTS
2•BASICS
IntroductiontoProductsFingerTecisarenownedbrandnameforcommercialproductsfordooraccessandtimeattendancesystems.FingerTecoffersawiderangeofproductstocatertothegrowingneedsforbiometricsproductsinoffice/homeautomationaswellasinsecurityindus-try.
FingerTecterminalsareloadedwithpowerfulmicroprocessorthatcanprocessbiomet-ricsauthenticationmethodsforaccuratepersonalidentificationsandforcollectionofprecisedatafortimeattendance.Inaddition,somefingerprintterminalsaremadetoacceptcardverificationasanaddedsecuritymeasure.
ThismanualcoverstimeattendancemodelsofFingerTecproductsfromTA100series,AC100 model and TimeLine100 model. The terminal acts as a tool to collect attend-ancedata.Foraprocessingofattendancedata,FingerTecisprovidingapowerfultimemanagementsoftware,TCMSV2toprocessdataandprovideaccurateandreliableat-tendancereports.
Overview
iTem FUNCTioN
LCDScreen Displayingstatusofterminal,day,dateandtime.
LEDDisplay Green LED –Theterminalisworkingfineanditisinstandbymode. Red LED–Thereisanerrorattheterminalthatrequireschecking.Forfirst
timeuse,theterminalsneedtobechargedfullytoavoidhavingtheredlightblinking.
9
AC100 model
L.E.DDisplay
LCDScreen
Keypad
FingerprintSensor
Speaker
CONTENTS
iTem FUNCTioN
Keypad Toinputinstructionsintotheterminalandtoallowconfiguration.
FingerprintSensor Toscanfingerforconfirmationofidentity.
RFIDCardInductionArea AreathatreadsRFIDcards.
Speaker Forterminalvoiceemission.
ResetButton Restarttheterminalasandwhenrequired.
iTem FUNCTioN
LCDScreen Displayingstatusofterminal,day,dateandtime.
LEDDisplay Green LED –Theterminalisworkingfineanditisinstandbymode. Red LED–Thereisanerrorattheterminalthatrequireschecking.For
firsttimeuse,theterminalsneedtobechargedfullytoavoidhavingtheredlightblinking.
Keypad Toinputinstructionsintotheterminalandtoallowconfiguration.
FingerprintSensor Toscanfingerforconfirmationofidentity.
Speaker Forterminalvoiceemission.
ResetButton Torestarttheterminalasandwhenrequired.
10
ESC
OKMENU
1
4
7
3
6
9
2
5
8
0
L.E.DDisplayLCDScreen
Keypad
Timeline 100 model
RFIDCardInductionArea
Speaker
CONTENTS
iTem FUNCTioN
LCDScreen Displayingstatusofterminal,day,dateandtime.
LEDDisplay Green LED –Theterminalisworkingfineanditisinstandbymode. Red LED–Thereisanerrorattheterminalthatrequireschecking.Forfirst
timeuse,theterminalsneedtobechargedfullytoavoidhavingtheredlightblinking.
Keypad Toinputinstructionsintotheterminalandtoallowconfiguration.
RFIDCardInductionArea AreathatreadsRFIDcards.
Speaker Forterminalvoiceemission.
ResetButton Torestarttheterminalasandwhenrequired.
Keypad
Youcaninsertinputsintotheterminalsthroughthekeypad.Itcontainsnumbersfrom0-9,poweron/offbutton,anOKbutton,anESC/Cancelbutton,aScrollup/downbutton,adoorbellbuttonandaMenubutton.
11 CONTENTS
BatteryFingerprintterminalsoperateusingpowersupplyfromastandardpoweroutlet.
MiniUPS: MiniUPS5Vprovidesmobilepowersupplytotheterminals.ChargetheminiUPS sufficiently foroptimumperformance.Refer toaccessory.fingertec.comformoreinformationaboutaccessories.
Date/TimeTheterminalsdisplaythedateandtimeatthehomescreen.Choosethedateandtimeformatbasedonyourpreference.PressMenu>Options>SystemsOptions>Date/Time>setyourtimeandsave.
Tochangethedateformat:PressMenu>Options>SystemsOptions>Fmt>Determinethedateformatbasedonyourpreference.
VoiceControlVoiceControlletsyoucontrolthelevelofvolumeemittedbytheterminal.
TUrN oN/oFFThesystemletsyouturnon/offthevoicebasedonyourpreference.PressMenu>Op-tions>SystemOption>AdvOption>Voice>Y/N.
AdjUST VolUmeDefaultvolumeoftheterminal’svoiceis67.Thevolumecangoashighas100andaslowas0.Tosustaintheperformanceofthespeaker,it’srecommendedtostayatrange60-70.ToadjustthevolumePressMenu>Options>SystemOption>AdvOption>AdjVOL(%)>adjustaccordingly.
SecurityFeaturesSecurity featureshelpprotect the information in the terminal frombeingaccessedbyunauthorizedindividuals.
AdmiN AFFirmRegisteranadministratortothesystembyenrolling,fingerprintorpasswordtoauserID.PressMenu>UserManage>EnrollAdmin>Chooseenrollmentmethod>Performen-rolmentandSave.Afterenrollinganadministrator,themainmenucanonlybeaccessedbytheadministrator.
12 CONTENTS
CleaningTerminalCleANiNg The BodyUseadryclothtocleantheterminal’sbody.Donotuseanyliquids,householdcleaners,aerosolspray,solvents,alcohol,ammoniaandabrasivesolutionstocleanthebodyoftheterminalbecauseitcoulddamageit.
CleANiNg The FiNgerpriNT priSm (This feature is NOT available in TimeLine 100 model.)Cleanthefingerprintprismwithacellophanetapefor(siliconcoatedprism).Viewthevideoonhowtocleanthefingerprintprismatthislinkfingertec.com/newsletter/en-duser/cleanfinger.html.Forthenon-coatedprism,pleaseusemicrofibercloth.
RestartingandResettingTerminalIfafeatureisn’tfunctioningasitshould,tryrestartingorresettingtheterminals
reSTArTiNg The TermiNAl PushtheOn/Offbuttonor“resetbutton”ontheterminaltorestarttheterminal.Ifyoucan’trestarttheterminal,oriftheproblempersists,youmightwanttoreset.
reSeTTiNg The TermiNAlPressMenu>Option>SystemOption>AdvOpt>Restterminal.Resettingoftheter-minalwillcauseallyoursettingstoreturntoit’soriginalfactorysettings.Makesurethatyouhavebackedupalldatabeforeyouproceed.
13
BackPlate
4feet/1.2meter(recommended)
CONTENTS
3•INSTALLATIONS&COMMUNICATION
InstallationsFingerTecterminalsofferseveralconnections forpowerandcommunications. Installa-tionsofFingerTectimeattendanceterminalsaresimple.
moUNT oN WAll
Attachedthebackplateonthewallsecurelyandattachtheterminaltothebackplatewhenmountingitonthewall.ForAC100,screwtwoboltsonthewalltohangtheter-minal.
Flexi-KiT
FingerTecoffers flexi-kit forall its timeattendancemodels.Attachtheterminalontheflexi- kit for convenience and cosmetic purposes. View flexi-kit at accessory.fingertec.com
14
1 8
TOP
FRONT
1 8
joiNT 1 piN joiNT 2 piN
TX+ 1• •3 RX+
TX- 2• •6 RX-
RX+ 3• •1 TX+
RX- 6• •2 TX-
CoNNeCTor piN CABle Color CoNNeCTorTX+ 1• White/Orange •1 TX+TX- 2• Orange •2 TX-RX+ 3• White/Green •3 RX+ 4• Blue •4 5• White/Blue •5RX- 6• Green •6 RX- 7• White/Brown •7 8• Brown •8
TCP/IPPORT
POWERADAPTERPORT
rS484 porT
2.RS485NetworkConnection
1.RS485SingleConnection
RX+
RX-
RS232/RS485DataConverter
RX+
RX-
RS232/RS485DataConverterrS232 porT
RS232/RS485SERIALCABLEPORT
USBPORT
CONTENTS
CommunicationsConnectionpointsforpowerandcommunicationareavailableontopoftheterminals.Refertothefollowingdiagramsfortheterminalsyourequire.
USB porT
LinkingwithUSBflashdiskforremotedatatransfer.
TCp/ip porT ConnectwithCAT5cableforLANconnection,oneendtothisportandanotherendtothecomputer’sTCP/IPPort.
TCP/IPforSingleConnection–Linking the terminal to a single computer using TCP/IP requires Ethernet 10/100Base-T Crossover Cable. The cable can be used to cascade hubs or to connect Ethernet stations back-to-back without a hub. It works with both 10Base-T and 100Base-TX.
TCP/IP for Network Connection – Linking the terminals to multiple computers using TCP/IP requires Ethernet 10/100Base-T Straight Thru Ca-ble or “whips”. The cable works with both 10Base-T and 100Base-TX, connecting a network interface card to a hub or network outlet.
15
Cer
tific
ate
ofA
uthe
ntic
ity
2008-2009HRMSystemAllrightreserved.c
FingerTec TCMS v2ProductKey:
YTR1-4AWE-9899
S/N:8203602ActivationKey:K2EWF5SZ001010
CONTENTS
poWer SUpply porT InsertthePowerAdapterpointtothisportforpower.
rS232/rS485/WiegANd CoNNeCTioN porT RS232–Connection to a computer using RS232 cable.RS485SingleConnection-Connection to a single computer using RS485 wire.RS485NetworkConnection-Connection to multiple computers using Daisy Chain connection.WiegandOutput–Connecting with third party connector or terminal(s).
CheckingtheGenuineTCMSV2
TCMSV2isagenuinesoftwarebyFingerTec.CheckthegenuinestickerontopoftheTCMSV2softwaremanualbooklettoretrieveaproductandactivationcode.Theserialnumberoftheterminalmustbeamatchwiththeserialnumberprintedonthebookletinordertoactivatethesystem.
InstallationandSetupofTCMSV2InstallTCMSinaPCwithsufficientminimumrequirements.Refertouser.fingertec.com/user-promanual.htmforTCMSV2Manualonline.SetupWizardwillrequiretheproductkeyandactivationcodetoactivatethesystem.IncaseyouloseTCMSV2productkeyandactivationcode,gotouser.fingertec.com/retrieve_key_user.phpforretrieval.
ConnectingTheTerminalstoTCMSV2deTermiNiNg TermiNAl NUmBerIdentifythenumberofyourterminaltodifferentiatebetweenoneanother.OneTCMSV2canconnectto999unitsofterminal.PressMenu>Options>CommOpt>DevNum>Selectthenumber.
USiNg TCp/ipDeterminingtheIPAddressIPaddressisimportant,asitisauniqueaddressoftheterminalinLAN.WithouttheIPaddress,locatingthespecificterminalisnotpossible.To input the IP address of the terminal:Press Menu > Options > Comm Opt > IP Addr > Key in IP address.
16
NoTe Byenablingthisfunction,theRS232/RS485willbedisabled.
CONTENTS
SettingupEthernetIt is important tosetuptheEthernet toconnect the terminalsusingTCP/IPconnec-tion.Setting up Ethernet is by enabling the Ethernet function: Press Menu > Options > Comm Opt > Ethernet > Yes. Turn off the terminal after you have set the Ethernet to Yes. Now, plug the network plug to the Ethernet interface and turn the power on.
Determining the Netmask, Gateway and NetSpeed: For TCP/IP connection, please configure the netmask, gateway and netspeed for the terminal.
Press Menu > Options > Comm Opt > NetMask > Insert the numbers.Press Menu > Options > Comm Opt > Gateway > Insert the numbers.Press Menu > Options > Comm Opt > NetSpeed > Choose the speed of your Ethernet connection
USiNg rS232ForconnectionviaRS232,thebaudrateisthedeterminantofcommunicationspeedbetweentheterminalandthesoftware.Thehigherthebaudrate,thefasterthespeedis.To turn on RS232 connection and set the baudrate: Press Menu > Options > Comm Opt > RS232 > Change the RS232 connection to Y. To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the Baudrate accordingly.
USiNg rS485For connection via RS485, the baudrate is also the determinant of communicationspeedbetweentheterminalandthesoftwarebutthespeedmustbeaccordingtothespeedoftheconverter.Checkyourconverterforthespeed.To turn on RS485 connection and set the baudrate: Press Menu > Options > Comm Opt > RS232 > Change the RS485 connection to Y . To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the Baudrate ac-cordingly.
UsingUSBtoDownload/UploadDataTheUSBflashdiskisusefulincaseswhereaterminalisinstalledfarfromaPCorthereisaconnectionproblem.TodeterminethetypeofUSBcompatiblebytheterminal,pleaserefertothislinkfingertec.com/newsletter/HL_74.html
USiNg USBPressMenu>PenDriveMgmt>ChoosetheoperationthatyouwanttocarryoutviaUSB
CommunicationKeySincethesoftwareiscontrolledbyanactivationcodeandaproductkey,settheCOMMkeytozero.PressMenu>Options>CommOpt>COMMKey>0
17 CONTENTS
4•USER
EnrollingUserTheterminalscanenrollfingerprinttemplates,passwordsandcardinformation.Thischaptercoversallpossibleuserenrollmentsintheterminals.
Caution:Enrollmentofsupervisororadministratorisimportanttomakingsureoftheterminalsdatasafety.Priortoenrollingnewuser,supervisorhastobeenrolledfirstbyusinganyofmethodsmentionedbelow.SelectEnrollAdmin>ChoosethePrivilegeLeveleitherSupervisororAdministratortoproceed.
FiNgerpriNT eNrollmeNT (This feature is NOT available in TimeLine 100 model.)ItisrecommendedtoenrolltwofingersforoneuserID.Onetemplateisdefaultandanotheroneisusedforbackup.Youneedtocheckthequalityofthefingerprintbe-foredoinganyfingerprintenrollment.Itisimportanttolocatethecenterpointsofthefingerbecausethecenterpointshastobeplacedinthemiddleofthescannerduringenrollmenttogetagoodreading.Refertopage17.Youalsohavetomakesurethatthefingersarenottoowetortoodryforenrollment.
Enrollingfingerprint:PressMenu>UserManage>EnrollUser>EnrollFP>NewEnroll>OK>Placefinger3times>(OK)Save>ESCtoexit,NewEnrol(Continue?)–OKtoproceedtoenrollanotherfingerprint.
Enrollingbackupfingerprint:PressMenu>UserManage>EnrollUser>EnrollFP>ESC>InputUserID>Placefinger3times>(OK)Save>ESCtoexit,NewEnroll(Con-tinue?)–OKtoproceedtoenrollanotherfingerprint.
CArd eNrollmeNTThedefaultcardfortheterminalwithcardreadingfeatureistheRFIDcard.MiFareandHIDcardsystemsareavailableuponrequest.
Enrollingcard:PressMenu>UserManage>EnrollUser>RegRFID>NewEnroll?>OK>KeyinUserID(PIN)>WavethecardatthescanningareauntilthescreendisplaystheCardID>(OK)Save
pASSWord eNrollmeNTTheterminalsofferpasswordverificationandmaximumlengthofpasswordis5digit.
Enrollingpassword:PressMenu>UserManage>EnrollUser>EnrollPwd>NewEn-roll?>OK>KeyinUserID(PIN)>OK>Inputyourpassword>LCDshowingtheIDwithminus-PtoindicatethattheuserIDisusingpassword>OK(Save)
Changingpassword:PressMenu>UserManage>EnrollUser>EnrollPwd>ESC>InputUserID>OK>Changeyourpassword>LCDshowingtheIDwithminus-PtoindicatethattheuserIDisusingpassword>OK(Save)
18 CONTENTS
FiNgerpriNT ANd pASSWord eNrollmeNT(This feature is NOT available in TimeLine 100 model. Please skip page 19,20 and 21 if you are using TimeLine 100)The terminals offer a combination of fingerprint and password enrollment for bettersecurity.
EnrollingFPandpassword:PressMenu>UserManage>EnrollUser>FP&Pwd>NewEnroll?>OK>KeyinUserID(PIN)>OK>Inputyourfingerprint>Inputyourpasswordandconfirmthepasswordonemoretime>LCDisshowingtheIDwithminus-OPtoin-dicatethattheuserIDisusingacombinationoffingerprintandpassword>OK(Save)
VerifyingUser1:1 (oNe To oNe) / 1:N (oNe To mANy)VeriFiCATioN meThod proCeSS
1:1(OnetoOne) You have to identify your User ID before inputting any biometricsfeatureforverification.Forexample,youruserIDis1008.OnetoonemethodrequiresyoutokeyinuserIDfollowedbyyourfingerprinttogetverified.
1:N(OnetoMany) Youdon’tneedtoidentifyyourUserIDbeforeinputtinganybiomet-ricsfeatureforverification.Simplyplaceyourfingeronthescannerforverification.
VoiCe meSSAgeVoiCe / meSSAge WhAT doeS iT meAN?
“Verified” Identityverificationissuccessful,theterminalstoresthetransactionlogsandopensthedoor(ifconnectedtodooraccess)
“Tryagainplease” Identityverificationisfailedbecausethefingerisnotproperlyposi-tioned,thetemplateisnotavailableintheterminalorthepasswordisincorrect.
“AdminAffirm” You arenotanadministratorof thesystemandyoucannotaccessMenupage
“DuplicateFinger” Thismessageonlyappearsduringregistrationwhenthefingerthatyouwanttoenrollhasbeenenrolledbefore.“FPEnrolledAlrd”willbedisplayedontheLCDscreen.
“InvalidID” For1:1verification,UserIDentereddoesnotmatchwithfingerprint.
FiNgerpriNT VeriFiCATioN1:N–1:NverificationdoesnotrequireanyinputofyouruserID.Placeyourfingerproperlyonthescannerandtheterminaltakessecondtoverifyyouridentity
1:1 – 1:1 requires input of User ID before the terminal reads and verifies. Input ID on thescreen>PressOKbutton>theterminalreadsandverifies.
Someprecautionshavetobetakentogetagoodreadeverytime.
19
Center point
CONTENTS
· Makesurethecenterpointofyourfingerisplacedinthemiddleofthescannerforagoodread.
· Recommendedtouseindexfinger.Theterminalacceptsotherfingersbutindexisthemostconvenient.
· Makesurethefingerisnotwet,toodry,injuredordirty· Donotpresshardonthesensor,justplaceitcomfortably· Avoiddirectsunlightorbrightlight
pASSWord VeriFiCATioNPasswordcanbeanoptionforthosewhodonotprefertouseotherverificationmethods.Toverifyusingpassword,insertUserID>OK>insertpasswordandpressOK.
CArd VeriFiCATioNPlacethecardonthecardscanningareaandtheterminalwillreadandverifythecard.
AddingUserInformationUser informationcanbeadded intoFingerTec terminals throughtheTCMSV2soft-ware.Aftertheinformationisupdated,syncTCMSV2andtheterminaltodisplaytheinformation.
DeletingUserOnly an administrator can perform user deletion at the terminal. To delete certainuser(s),pressMenu>UserManage>Delete>InputUserID>TheterminalwilltellyoutheverificationmethodenrolledbytheuserID>OK>PromptingyoutoDeleteUser>PressOK>Confirmationisrequired>OKasYesandEscasNo
20 CONTENTS
AccessLevel/PrivilegeTheterminaloffersvarioustypesofaccesslevelorprivilege.
priVilege USer roleS
NormalUser Onlyusetheterminal toverifyyour identity.Youcannotaccess intotheMenuandmakechangesonsettingsandsystem
Enroller Youareallowedtoaccessintothemenutoenrolluseronly.
Administrator Youareallowedtoaccessintothemenutoenrollusersonlyandeditsimple settings and system excluding access options and advancedoptions
Supervisor Youareallowedtoaccessintothemenutoenrollusersandeditset-tingsandsystem
21 CONTENTS
5•SYSTEM
GeneralSettingsAdjUSTiNg dATe/TimeThefunctionoftheterminalistorecordtimeattendanceanddooraccessactivitiesofemployees.Precisionintimeanddatecannotbecompromisedforthesystemtoworkefficiently.AdjustDate/Timeaccordingtoyourtimezone.PressMenu>Options>Sys-temOpt>Date/Time>SelectValue>OK
dATe FormATDateformatdiffersbasedoncountriesforexampleinMalaysiatheformatusedis,date-month-yearwhereasinAmerica,monthcomesfirst.Chooseyourdateformataccord-ingtoyourpreference.Thedefaultformatisdd-mm-yy.PressMenu>Options>SystemOpt>Fmt>SelectFormat>OK
SySTem lANgUAgeThe terminals offers various languages to match your local requirements. Maximumof3languagepacksavailableinoneterminalatatimeandit’ssetaccordingtoyourrequestduringpurchase.DefaultlanguageisEnglish.PressMenu>Options>SystemOpt>Language>Chooseyourlanguage>OK
VoiCeTheterminalhascertainvoicecommandstoguideusersduringenrolmentandtono-tifyusersduringtheidentityverificationprocess.PressMenu>Options>SystemOpt>AdvOption>Voice>Y/N
VolUme (%)VoiceControlletsyoucontrolthelevelofvolumeemittedbytheterminal.
AdjustVolume:Defaultvolumeoftheterminal’svoiceis65.Thevolumecangoashighas100andaslowas0.Tosustaintheperformanceofspeakerintheterminalit’srecom-mendedtostayatrange60-70.ToadjustthevolumePressMenu>Options>SystemOpt>AdvOption>AdjVOL(%)>Setyournumber>OK.
USer iNTerFACe STyleTheterminalsofferdifferentuserinterfacestyle.Selectyourstylebasedonyourprefer-ence.PressMenu>Options>UIStyle>Selectyourstyle>OK
FingerprintSettings(This feature is NOT available in TimeLine 100 model.)
Configuresettingsforfingerprintenrollmentandverificationtoachieveoptimumef-fectiveness.
SeTTiNg ThreSholdThresholdreferstotheleveloffingerprintscanner’ssensitivity.Thresholddetermineshowmanypercentofminutiaepointsonafingerprinttemplateisbeingreadbythe
22 CONTENTS
system.Thehigherthethresholdlevel,themorepointsarebeingread,andthemorerestrictedthesystem.Configurethethresholdfor1:1and1:Nmethods.
For1:1,therangeisfrom15-50andtherecommendedvalueis35.For1:N,therangeisfrom5-50andtherecommendedvalueis45.
1:N–MatchThreshold:PressMenu>Options>SystemOpt>AdvOption>MatchThreshold>DeterminetheLevel>OK
1:1–1:1Threshold:PressMenu>Options>SystemOpt>AdvOption>1:1Threshold>DeterminetheLevel>OK
ShoW SCoreThealgorithmreadstheminutiaepointsonafingerprintforverification.Thisoperationallowsyoutochoosetodisplaythenumberofminutiaepointsbeingreadbytheter-minal.IfyouchooseY,thenumberwillbedisplayedonthetoprightcorneroftheLCDscreen.PressMenu>Options>SystemOpt>AdvOption>ShowScore>Y/N>OK
deFiNiNg WorK CodeSThefingerprintterminalprovidesworkcodefeaturewhichallowingusertokeyinapre-definednumbersafterverification.Theworkcodenumbersarepredefinedinsoftware.Thefollowingtableisshowingexamplesofworkcodes.
reasons Work code
CheckIn 00
CheckOut 01
OTstart 04
Done 05
SickLeave 10
Half-dayLeave 12
EmergencyLeave 11
MeetingClient 20
Outstation 21
Workcode Mode 1: Verification followed by work codeWorkcode Mode 2: Work code followed by verificationTo disable: Select No
PressMenu>Options>SystemOpt>AdvOption>WorkCode>OK>SelectPrefer-ence>OK
UpdateFirmwareFingerTecoffersupdateoftheterminalregularlythroughsoftwareinaPC.Pleaseal-waysconsultyour local resellerbeforeyouupdate firmwareof theterminaloralter-nativelyyoucancontactusatsupport@fingertec.com.SavethelatestfirmwareinaUSBflashdiskbeforeattemptingthisoperation.PressMenu>Options>SystemOpt>AdvOption>UpdFirmware>OK>PlugPenDrive?>InserttheUSBFlashDiskintotheslot>OK
23 CONTENTS
SystemInformationTheterminalskeepinformationofthesystemandthisinformationisavailableforviewingbyadministrators.
NUmBer oF USerS iN The TermiNAl (USer CoUNT)Everymodeloftheterminalhasdifferentusercapacitydependingonthenumberoftem-platesauserhasinaterminal.Forexample, ifaterminalcouldcontain3000fingerprinttemplates and a user is entitled to 2 templates enrolment, the total user of the systemwouldbe1500.Tofindouthowmanyusersareenrolledinaterminal:PressMenu>SysInfo>UserCnt>Viewthenumber
QUANTiTy oF FiNgerpriNT TemplATeS STored iN The TermiNAl (Fp CoUNT) (This feature is NOT available in TimeLine 100 model.)Theterminalscontain fingerprint templatesandthecapacitydiffers fromonemodel toanother.Tofindoutthenumberoffingerprintcountintheterminal:PressMenu>SysInfo>FPCnt>Viewthenumber
QUANTiTy oF ATTeNdANCe logS SAVed iN The TermiNAl (ATT log)Onceverificationiscompleted,anattendancelogwillbestoredintheterminalasrecord.Aterminalcancontainupto120,000logsdependingonthemodels.PressMenu>SysInfo>AttLogsCnt>Viewthenumber
NUmBer oF AdmiNiSTrATorS regiSTered iN The TermiNAl (AdmiN CoUNT)Acompanycanenrollseveraladministratorstomanagethesystem.Thisfunctionenablethecompanytocheckthenumberofadministratorpresentforaparticularterminal.PressMenu>SysInfo>AdminCnt>Viewthenumber
NUmBer oF pASSWord USerS AVAilABle iN The TermiNAl (pASSWord USer)UserscandoverificationusingPINpasswordandacombinationoffingerprintandpass-word.Tofindouthowmanyusersareusingpassword:PressMenu>SysInfo>PasswordUser>Viewthenumber
NUmBer oF Time SCANNerS hAVe BeeN USed For VeriFiCATioN(S logS)S logsstandsforscanner logs,whichmeansthenumberoftimesthescannerhasbeenusedforverification,regardlessofwhetheritissuccessfulornot.Toviewthescannerlogs:PressMenu>SysInfo>SLogs>ViewthenumberofSLogs
Free SpACe iNFormATioN (Free SpACe)Findouttheinformationaboutavailabilityofspaceinyourterminalthroughthisfunction.PressMenu>SysInfo>FreeSpace>ViewtheinfoInformationavailableincludesfinger-printcount,attlogandSlogs.
24 CONTENTS
deViCe iNFormATioN (deV iNFo)Findouttheinformationaboutyourterminalthroughthisfunction.PressMenu>SysInfo>DevInfo>Viewtheinfo
Information available includes:
FPCnt (100): Showing the number of fingerprint templates stored in the terminal, forexampleforFP(100)30is100x30=3000templates (This feature is NOT available in TimeLine 100 model.)
AttLog(10k):Showingthenumberofattendancelogsthatcanbestoredintheterminal,forexampleforAttLog(10k)12means10,000x12=120,000
SLogs:ShowingthenumberofScannerLogsavailablefortheterminal.
ManufacturedTime(ManuTime):ThedateandtimewhentheterminalwasproducedisdisplayedwhenyoupressManuTime
SerialNumberoftheTerminal(SerialNum):Theserialnumberoftheterminalisimpor-tanttoactivatethesoftwareandtoliaisewithFingerTecWorldwideinsupportissues.TheSerialnumberispastedonthebackoftheterminalbutincasethestickerisdamaged,thisiswhereyoucanretrievetheserialnumber.
Manufacturer:Getthenameofthemanufactureroftheterminalhere.
DeviceName:Allmodelshavedifferentnames.Ifyoudon’tknowthenameofthetermi-nalthatyouarehaving,getithere.
AlgorithmVersion:FingerTecWorldwidehasalreadyreleasedafewalgorithmversionsintothemarketsincetheyear2000.Newalgorithmversioncomeswithsomeimprove-ments.Thisiswhereyoucanfindterminal’salgorithmversion.
FirmwareVersion:Supportsometimesrequirefirmwareversiontoresolvesomesupportissues.Theversionanddateoftheversionisreleasedisprovidedhere.Forexample:Ver6.20Aug192009
ViewMAC:Thisfeatureisasecurityfeatureoftheproducts.LinkingSoftwaretotheter-minalrequiringthecorrectMACaddress.WithoutavailabilityofMACaddress,softwarewillnotbeactivatedcorrectly.AllproductsaresuppliedwiththecorrectMACaddresstoeasecommunication.Thisisalsotohinderpeoplefromusingsoftwarewithadifferenthardwarebrand.AnexampleofaMACaddressis00:0A:5DF1BE57.Menu>SysInfo>DevInfo>ViewMAC
MCUVersion:AnMCUistheMainControllerUnitfortheterminals.VersionoftheMCUdeterminesthefeaturesandfunctionstheterminalcarries.To check the MCU Version: Menu > Sys Info > Dev Info > MCU Version
25 CONTENTS
LogInformation(LogOpt)Aterminalcanonlyretaincertainamountofinformationbeforetheterminalbecomesfullandstopsacceptinganymoredata.Tomaintaintheperformanceofaterminal,youcansetanalarmtoalertyouwhenthedatareachesacertainwarninglevel.
AlArm SUperlogToinstructterminaltoalertuserifthetransactionstorageforadministratorloginislessthanasconfigured.Defaultvalueis99.
AlArm ATTlogToinstructterminaltoalertuserifthetransactionstorageislessthanasconfigured.De-faultvalueis99
reCheCK miNToinstructterminaltoupdateclockingtimesofallusersinatimeinterval.Defaultis10mins.
26 CONTENTS
6•DATA
Everytimeanenrollmentisperformedoraveri-ficationisdone,atransactionlogiscreatedandstoredinsidetheterminal.Thedatacontainscre-atedterminalID,date,time,userIDandtransac-tionactivity.Forexample,0105021009000000000010000:Code
Theselogsneedtobemanagedtomaintaintheeffectivenessoftheterminal.Itisrecommendedto do the housekeeping of data from the soft-warebutthereare5functionsavailableinDataicontoenableyoutomanagedatainthetermi-nals
DeletingTransactionLogsDelete Attendance Logs: The fingerprint terminal stores every transaction logs of itsuser.Onceauserisenrolledandverified,thelogswillbekeptintheterminal.Sometimeshousekeepingneedstobedonetosustaintheterminal’sperformance.PleasebecertainbeforeperformingthisoperationbecauseoncetheOKbuttonispressed,allattendancelogswillbelost.PressMenu>Options>SystemOpt>AdvOption>DelAttlogs>OK>Delete?OK
DeletingAllDataClearAllData:ThefingerprintterminalcontainsalluserdataincludingUserID,verifica-tionmethods,fingerprinttemplates,logs,etc.Thisoperationallowsdeletionofalldataintheterminal.PleasebecertainbeforeperformingthisoperationbecauseoncetheOKbuttonispressed,alldatawillbelost.PressMenu>Options>SystemOpt>AdvOption>ClearAllData>OK>Delete?OK
ManagingUserPrivilegesClearAdminPrivilege:Toaccesssystemmenu,itisrecommendedtoenrolladministra-tortothesystem.Onceadministratorisenrolled,everytimesomeonepressestheMenubutton,AdminAffirmmessagewillbedisplayed.ClearAdminPrivilegeoperationallowsthecurrentadministratortoclearallhis/herdatatomakewayforthenewadministra-tor’sdata.Oncetheoperationiscompleted,systemmenuisaccessiblebyallusers.PressMenu>Options>SystemOpt>AdvOption>ClrAdminPri>OK>Continue?>OK
ResettingtoFactorySettingsResetOption:Thisfeatureistorestoreallsettingsintheterminaltoreturntotheoriginalfactorysettings.YouhavetobecertainbeforeconductingthisoperationbecauseoncetheOKbuttonispressedtheterminalwillberesetautomatically.PressMenu>Options>SystemOpt>AdvOption>ResetOpts>OK.Pleaseredoallthesettingstosuittoyourcompany’srequirements.PressMenu>Dataicon>RestoretoFactorySettings>Confir-mationisrequired(Yes/No)
deSCripTioN Code
TerminalID 01
Date(ddmmyy) 050210
Time(hhmm) 0900
UserID 000000001
TransactionCode 00
TerminalActivity 00
27
NoTe ThisfeatureisavailableinallTA100seriesitismadetoorderforAC100model.
CONTENTS
7•USB
UnderstandingtheNeedforUSBFlashDiskCommunicationbetweentheterminalandaPCisveryimportanttouploadanddown-loadtransactiondatafortimeattendanceanddooraccessreports.TheterminaloffersafewcommunicationoptionssuchasLANandserialcableconnectionsbutsometimesthere are scenarios that require USB (Universal Serial Bus) connectivity. USB can con-necttotheterminalwithacomputerfordownloadanduploadofuserinformationandtransactionlogs.Intheterminal,theUSBFlashDiskfunctionisknownasPenDriveMan-agement.
TypeofUSBTherearevarioustypesofUSBavailableinthemarket.TheterminalcanonlyworkwithUSB flash disks that support minimum Linux Kernel 2.4.x, working fine with Imation,TranscendandPenDrive(minimumsupportLinuxKernel2.4.x)TodeterminethetypeofUSBcompatiblebyFingerTecterminal,pleaserefertothislinkfingertec.com/newslet-ter/HL_74.html
DownloadingAttendanceLogsTodownloadattendancelogsfromtheterminaltothecomputer:PressMenu>Pen-DriveMng>DwnLoadAttLog>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.Afterdownloadprocessiscomplete,ejectUSBFlaskDiskfromtheter-minalandconnectittoyourPCthathasbeeninstalledwiththesoftware.UploadthedatafromtheUSBintosoftwareforfurtherprocessing.
DownloadingUserDataEnrollmentofusermustbedoneattheterminal.Duringenrollment,userdatasuchasnameanduserIDareentered.Tosyncthedatabetweentheterminalandcomputer:PressMenu>PenDriveMng>DwnLoadUser>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.
UploadingUserDatafromUSBtoTerminalWhileadministratorcaninputuserdatafromtheterminal,therestoftheusersinforma-tioniscompletedinthesoftware.GetthelatestupdatesofuserinformationfromthesoftwaretotheterminalbyusingaUSBFlashDisk.PressMenu>PenDriveMng>Up-LoadUser>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.
UploadingShortMessagesSometheterminalscandisplayashortmessagingsystemontheLCD.TheSMScanbeprivateorpublic.ToassignsmstoanindividualorallstaffusingUSB:PressMenu>PenDriveMng>UploadSMS>InserttheUSBFlashDisktoproceed
28
NoTe ThisfeatureisNOTavailableinTA102,TA103andAC100models.
CONTENTS
8•RFIDCARDFUNCTION
Thefingerprintterminalsareversatileanditcanacceptcardverifications.ThischaptercoverstheRadioFrequencyIdentificationorbetterknownasRFIDsystem.TheterminalsacceptRFIDcardwithspecificationsof64-bit,125kHz.
EnrollmentofRFIDCardRFIDcanbeenrolledalone,withfingerprintorwithpassword.EachRFIDcardcomeswithauniqueIDandtheterminalswillreadfromthenumbersandmatchitwiththecard.
EnrollmentofRFIDiseasy.PressMenu>UserManage>EnrollUser/Admin>RegRFID>OK>Doyouwanttodonewenrollment?>OK>InserttheuserID>OK>WavethecardtotheinductionareaandthemachinewilldisplaythecardnumberontheLCDalongwiththeUserID>OK>TheterminalwilldisplayUserID-CmeaningthattheIDisenrolledwithcard>OK(Save)
DeletingRFIDCardRFIDcardcanbeusedagainandagainbuttheinformationinthecardmustbedeletedfirstbeforeinsertingnewinformation.
PressMenu>UserManage>Delete>InputtheUserIDandwavethecardattheinduc-tionarea>TheLCDwillaskwhetheryouwanttodeletetheUserID-C>TheterminalwillaskwhetheryouwanttodeleteUserID>Andtodeleteuser.PressOKtoall.
Oncethecardhasbeenemptied,itcanbeusedagain.
ChangingCardIDPressMenu>UserManage>EnrollUser/Admin>RegRFID>ESC>ChangeCardID>KeyinOriginalID>OK>Wavenewcard>OK(Save)
29
NoTe
This feature is not a default function and it’s made upon request. Check your terminal card system to identify the type of card the terminal is using. This feature is NOT available in AC100.
CONTENTS
9•MIFARECARDFUNCTION
ThischaptercoverstheMiFarecardsystemorbetterknowninMCsystem.TheterminalsacceptMiFarecardwithspecificationsMF1S50/S70,13.56MHz.
FingerprintCardKey(FPCardKey)FP Card Key function provides extra security to the MiFare card users. FP Card Key is apasswordwithamaximum6-digitcode.Onceyouhave insertedanFPCardKey intoaterminal,alltheMiFarecardswhichareenrolledinthisterminalwillhavethispassword.Theterminalwillalwayscheckthepasswordbeforeverificationisdone.
ToinputtheFPCardKey:PressMenu>Options>SystemOption>AdvOption>FPCardKey>InputthePassword>OK
CreatingPINCardPINisknownasaUserID.EnrollafingerprinttoobtainaUserID.TocreateaPINCard,youneedtohaveaUserIDoraPIN.
PressMenu>UserManage>FPCardMng>CreatePINCard>InputanID>Showthecardtotheinductionarea>TheLCDwilldisplay“WriteSucc”whichindicatesthattheIDhasbeentransferredtothecardandisnotstoredintheterminalanymore.Afterthisregistra-tion,ausercangetaccessbyusingthecardonly.
EnrollingFPCardEnrollFPisafunctiontostoreafingerprinttemplateintoaMiFarecard.Oncetheenroll-ment is successful, the templates will no longer be kept in the terminal. Therefore, foraccessorattendance,youneedtoproducethecardtotheterminaltoobtainverification.YourcardwillnowstoreyouruserIDandyourfingerprinttemplates.
PressMenu>UserManage>FPCardMng>EnrollFPCard> InputaUser ID>Registeryourfingerprint>ShowtheMifareCardattheinductionarea>TheLCDwilldisplay“WriteSucc”toindicatethattheprocessissuccessful
CreatingFPCardCreateFPCardisafunctionthatallowsyoutoduplicateafingerprinttemplatealreadyen-rolledintheterminaltobecopiedintothecard.Therefore,foraccessorattendance,youcanchoosetouseyourcardoryourfingerprint.
30 CONTENTS
PressMenu>UserManage>FPCardMng>EnrollFPCard>InputaUserID(Makesurethat this User ID has been enrolled with a fingerprint > Show the Mifare Card at theinductionarea>TheLCDwilldisplay“WriteSucc”to indicatethattheprocess issuc-cessful.
Nowyoucangainaccessorreportattendanceusingthecardorthefingerprint.
RegisteringFPCard“RegisterFPCard”isafunctionavailableifyouwanttouseyourFPCardinothertermi-nalsinthecompany.PressMenu>UserManage>FPCardMng>RegFPCard>ShowtheMifareCardattheinductionarea>TheLCDwilldisplay“WriteSucc”toindicatethattheprocess issuccessful.NowyoucangainaccessorreportattendanceusingtheFPcard.
UnregisteringFPCardThisisafunctionavailableifyoudonotwanttouseyourFPCardinanyterminalsinthecompany.PressMenu>UserManage>FPCardMng>UnregFPCard>ShowtheMifareCardattheinductionarea>TheLCDwilldisplay“WriteSucc”toindicatethattheproc-essissuccessful
Thecardisstillvalidbutthecardcannotbeusedinthatparticularterminaltogainac-cessorreportattendance.
EmptyingFPCardMiFarecardiswriteable;thereforeyoucanuseittimeandtimeagain.Todeletealltheinformationinthecard,useEmptyFPCardfunction.
PressMenu>UserManage>FPCardMng>EmptyFPCard>ShowtheMifareCardattheinductionarea>TheLCDwilldisplay“WriteSucc”toindicatethattheprocessissuccess-ful.Nowthecardisemptyandreadytoacceptenrollment.
DumpingFPCardFingerprint template stored in MiFare card can be transferred to the terminal by thissimpleoperation.Makesurethatthecardiscontainingfingerprinttemplatestoproceedwiththisoperation.
PressMenu>UserManage>FPCardMng>DumpFPCard>ShowtheMifareCardattheinductionarea>TheLCDwilldisplay“WriteSucc”toindicatethattheprocessissuc-cessful.Oncecopied,youcanusefingerprintorthecardonthatparticularterminalforaccessorattendance.
MovingToFPCardFingerprint template stored in the terminal can also be transferred to the FP Cardthroughthissimpleoperation.Oncetheprocessisdone,theterminaldeletesthefinger-
31 CONTENTS
printtemplatefromitsmemory.PressMenu>UserManage>FPCardMng>MovetoFPCard>ShowtheMifareCardattheinductionarea>TheLCDwilldisplay“WriteSucc”toindicatethattheprocessissuccessful.
ChangingFPCardPressMenu>UserManagement>OK>EnrollUser/Admin>OK>RegisterRFID>ESC>ChangeCardID>KeyinoriginalID>OK>Wavenewcard>OK(Save)
32
NoTe This feature is not a default function and it’s made upon request. Check your terminal card sys-tem to identify the type of card the terminal is using. This feature is NOT available in AC100.
CONTENTS
10•HIDCARDFUNCTION
The terminals accept HID card with specifications of 1325, 26-bit, 125kHz. The Prox IIcardssupport26-bitanditcomeswithuniqueprogramminginformationinto itscon-tents,whichincludecardreadingbits,cardnumberrange,facilitycode,sitecode,etc.HIDcardsalsoappliesencryptiontothecontentsothecardtomaintainhigh levelofsecurityandtoeliminateduplications.
RegisteringHIDCardRegistrationofHIDcardissimilartoregistrationofnormalRFIDcards.PressMenu>UserManage>EnrollUser/Admin>RegRFID>Doyouwant todonewenrollment?> In-sertuserID>WavethecardtotheinductionareaandthemachinewilldisplaythecardnumberalongwiththeuserIDontheLCD>TheterminalwilldisplayUserID-CindicatingthattheuserIDhasbeenenrolledwithcard>OK(Save)
DeletingHIDCardHIDcardcanbeusedagainandagainbuttheinformationinthecardmustbedeletedfirstbeforeinsertingnewinformation.
PressMenu>UserManage>Delete>InputtheUserIDandwavethecardattheinduc-tionarea>TheLCDwillaskwhetheryouwanttodeletetheUserID-C>TheterminalwillaskwhetheryouwanttodeleteUserID>Andtodeleteuser.PressOKtoall.
Oncethecardhasbeenemptied,itcanbeusedagain.
33 CONTENTS
11•AUTOTEST
WhoshoulddotheAutoTest?AutoTestpageistodiagnoseoranalyzetheconditionsintheterminal.Thereare6testsavailableintheAutoTestpageandonlytheadministratorisallowedtoperformthetest.Beforerunninganytests,kindlycontactyourresellerforadviceoryoucouldemailsup-port@fingertec.com.
RunAllTestsAtOnceTheAutoTestcontains6testsandtorunallofthematonce,PressMenu>Options>AutoTest>RunAllTest>OK>“PlskeepPwrOn”messagewillbedisplayed>Thetermi-nalwillrunalltestsandwhenfinishedtheLCDwilldisplaytheresultsuchasthis:All:31Bad:0,toindicatethelevelofbreakdownintheterminal.
FLASHTestPressMenu>Options>AutoTest>FLASHtest>OK>“PlskeepPwrOn”messagewillbedisplayed>TheterminalwillrunalltestsandwhenfinishedtheLCDwilldisplaytheresultsuchasthis:All:31Bad:0
LCDTestPressMenu>Options>AutoTest>LCDtest>OK>Thescreenwilldisplaylinesof‘W’.AnymissingWsorjaggedWindicatesLCDerror.Escapetoreturntothepreviouspage
VoiceTestPressMenu>Options>AutoTest>Voicetest>OK>TheLCDwilldisplayforexample:“PlayVoice1”andyouwillhearthemessageforthat.PressOKtolistentothenextvoice.Anyerrorindictesthatsomethingiswrongwiththespeaker.
FPReader(This feature is NOT available in TimeLine 100 model.)
PressMenu>Options>AutoTest>FPReader>OK>Ifyourfingerprintsensorisnotingoodcondition,youwillsee“OK!”
KeyTestPressMenu>Options>AutoTest>KeyTest>OK>PressanykeyandlookattheLCDdisplay.IfthekeymatchesthedescriptionontheLCD,thekeypadisingoodcondition
RTCTestPressMenu>Options>AutoTest>RTCtest>OK>IftheRTCbatteryisstillworking,thetestwillpromptan“OK!”
34 CONTENTS
12•TROUBLESHOOTING
“UnabletoConnect”AppearsWhenthismessageappears,itmeansthatthesettingsfortheterminalsandthecomput-ersarenotproperlydone.Findoutwhichmethodyouareusingtoconnect.FingerTecoffersLAN,RS232,RS485andUSBcommunicationmethods.RefertoChapter3:Connec-tion-SyncingTerminal,page14tofurtherunderstandthetopic.
“AdminAffirm”AppearsYou are not an administrator of this terminal. Only an authorized administrator of thesystemisallowedtoaccesstheMenu.AnyattemptofnormalusertoaccesstheMenuwillprompt“AdminAffirm”messageonthescreen.Incasetheadministratorhasresignedfromthecompany,kindlycontactyourFingerTecauthorizedresellertoaccesstheter-minal.
DifficulttoReadFinger(This feature is NOT available in TimeLine 100 model.)
Fivethingscouldbethecauseofthis:
Enrolmentisnotproperlydone:EnrolmentisthemostimportantprocesstoensurethatFingerTecterminalcapturesthebestqualityofyourfingerprints.Refertochapter4forhowtodoagoodenrolment.
Thelocationoftheterminalisnotconducive:Thescannerdoesnotworkwellinbright-lightedarea.Coverthescannerabitifthisisthecauseofthedifficulty.Shiftthelocationareaforabetterperformance.
Fingerisnotproperlyplaced:Togetagoodreading,makesurethatyourfinger’scenterpointsarelocatedatthemiddleofthescanner.Adjustthepositionofyourfingerprintasyouseeitonscreen.
The scanner is not cleaned or it is scratched: Checkthequalityofthescanner. If thescannerisdirty,pleasecleanitwithpastingandliftingofapieceofcellophanetapeonthescanner.Usemicrofiberclothfornon-coatedscanner.Ifit’sscratched,contactyourlocalresellerforareplacement.
Didanythinghappentoyourfingerlately?Makesurethatthefingerisnotinjured,cutorbruisedbecauseitcouldcausedifficultytoread.Thealgorithmreadstheminutiaepointsofyourfingerprint,themoreitcanread,thebettertheresult.
TheLEDisBlinkingAllTheTimeYouhavenothingtoworryaboutunlesstheblinkinglightisred.Thegreenlightindicatesthatterminalisonstandbymode.Redblinkinglightmaysignalaproblemintheterminal.Chargeyourterminalsforafewhourstoavoidtheredlightfromblinking.Consultyourresellerfortechnicaladvice.
35 CONTENTS
“DuplicateFinger”Appears(This feature is NOT available in TimeLine 100 model.)
FingerTecisanintelligentterminal.Itwillnotacceptthesamefingerprinttwiceintoitssystem.IfyouhaveregisteredafingerintoFingerTec,thesystemwouldprompt,“Dupli-cateFinger”whenyoutrytoenrollthatsamefingeragain.Chooseadifferentfingertoproceed.
RFIDCardDoesn’tRespondTwopossibilitiesforthisproblem
Haveyouregisteredthecardtotheterminal?
Thecardmustberegisteredtotheterminalbeforetheterminalcouldreadtheinforma-tioninthecard.Refertochapter8User,page29forcardenrollment.
HaveyouassignedtheuserIDtotheverificationgroupthatsupportsRFIDcard?
Withoutsettingtheterminal thatyouareunderagroupthatsupportsRFIDcard, theFingerTecterminalwouldn’treadyourcard.
NoSoundAfewthingscouldcausethisproblem:
Theterminalvoicemodeissilent
Perhapssomeonehasturnedoffthevoiceinyourterminalorreduceditsvolumeto0%.RefertoChapter5System,page22underVoicetorectify.
Speakerisdamaged
Onceyouhaverectifiedthevoicemodeandtheproblempersists,proceedtotestthevoice.GotoChapter11AutoTest,page34todothetest.Ifnovoiceemitted,contactyourlocalresellerforsupport.
Formoretroubleshooting,gotouser.fingertec.com
36 CONTENTS
COPYRIGHTNOTICE&DISCLAIMER
CopyrighT NoTiCe
Allrightsreserved.Nopartofthisbookmaybereproducedortransmittedinanyformorbyanymeans,electronicormechanical,includingphotocopying,recording,orbyanyin-formationstorageandretrievalsystem,withoutwrittenpermissionfromFingerTecWorld-wideSdnBhd.Everyprecautionhasbeenmadetosupplycompleteandaccurateinforma-tion.Informationinthisdocumentissubjecttochangewithoutpriornotice.
diSClAimer
Nopersonshouldrelyonthecontentsofthispublicationwithoutfirstobtainingadvicefromaqualifiedprofessionalperson.Thecompanyexpresslydisclaimsallandanyliabilityandresponsibilitytoanyterminaloruserofthisbook,inrespectofanything,andoftheconsequencesofanything,donebyanysuchpersoninreliance,whetherwhollyorpar-tially,uponthewholeoranypartofthecontentsofthisbook.
FINGERTEC WORLDWIDE SDN BHD
INFORMATIONABOUTFINGERTEC
To leArN ABoUT go To?
Companyandtheproducts www.fingertec.com
Thelatestupdates FacebookFanPage:FingerTecWorldwide Twitter:FingerTecWorldwide TosubscribeforFingerTecnewsletter: www.fingertec.com/subscribe-R/newsletter.html
TechnicalTipsandLatest user.fingertec.comProductUpdatesandUpgrades
Email [email protected](Sales) [email protected](Technical)
RegisterforWarranty www.fingertec.com/GPW/warranty.htm
FingerTecAccessory accessory.fingertec.com
www.fingertec.comFortechnicaltipsandmanualsinotherlanguages,refertohttp://user.fingertec.com
©2010FingerTecWorldwideSdn.Bhd.Allrightsreserved.•012011