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Web-based Information system Linking Migration Authorities
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Wilma
- the Swedish information systemfor processing migration cases
Support the entire process
Diplomatic mission -> Police border unit -> the Swedish Migration Board -> the Aliens Appeal Board
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Joint project
• the Swedish Migration Board
• the National Police Board
• the Aliens Appeal Board
• the Ministry of Foreign Affairs
• the Ministry of Justice
• the IT-unit of the Government Officies
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Wilma development part of a broad area of change
• Development of organization
• Development of forms of collaboration
• Migration officers posted overseas
• Skills development
• Improved information and support
• Improved follow-up
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Application Check and registration
Preparation* SIS
* Vision* Investigation
Notification of rejection
Printing ofstickers(Visa)
Move cases betweenauthorities
BorderPassageRegistr.
HandlingAppeal cases
Decision
12
3
3.1
4
5 6
7
8
Wilma - the fully integrated processing ofmigration cases
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Before Wilma
CUD
Aliens Appeals Board Migration Board
Diplomatic missions
Entry check and registration
Exit check and registration
Appelate residence permits
Internal checks
Process visa and residence permits
Process visa and residence permits
Police
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Wilma
Aliens Appeals Board Migration Board
Embassy
Entry check and registration
Exit check and registration
Appelate residence permits
Internal checks
Process visa and residence permits
Process visa and residence permits
Police
Wilma - User situations
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Wilma objectives
•A coherent procedure for processing of visa and permit cases
•Improved quality through faster access to complete, up-to-date and verified information
•A high level of service to the applicants
•Compliance with the requirements of the Schengen regulatory framework
•Support for more efficient entry and exit checks
•Creation of an IT infrastructure that facilitates exchange of information related to the entire field of migration (asylum, visa and permit cases, return to previous country, return migration and citizenship)
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Wilma - connections to other web-based systems
* LIFOS - a decision support system with country and common practice information
* PLUS - a management information system with powerful statistics functions
* electronic handbooks to support the process
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World Wide Wilma (September 2005)
Diplomatic missions
•43 diplomatic missions
• 8 further during 2005
During 2006 the rest of the diplomatic mission
(about 40)
Swedish Migration Board
* All Permits divisions
Police Border
* All border units
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Wilma - the advantages
•Shorter processing time
•Reduced reception costs
•Enhanced legal fairness
•Improved service to applicants
•Greater efficiency and security
at entry and exit checks
•Resource optimisation
•Reduced courier costs
•Reduced administration costs
•Access to other web-based systems
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Wilma - some success factors
•Part of a broad area of change•A holistic approach to process-oriented methods•Collaboration about Schengen preparations •Joint finance•Start work-shop•Business developers with good process knowledge•The used project model•Workshops with teambuilding•Skill of the projectleader •Top management support•The engagement from the test-/referensauthorities•The strategi for training and implementation
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Wilma - Training and user support
* Training with teacher
* Interactive training
* User handbooks
* Support desk
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Wilma - security
* Authorisation rules
* Authorisation check system
* Encryption
* Public Key Infrastructure
* Backup system and procedures
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Technical overview
UD nätDiplomatic mission
Siv netFW
WILMA
WebDirectPolice net
Police
Keon
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Presentation at the thematic meeting in Bucharest 29-30 Sept 2005
Göran Larsson