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Welcome ToShining
Stars 2010
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Change
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SWITCHHow to Change Things When Change is HardChip Heath and Dan Heath
Dean FixenNational Implementation Research Institute
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3 Surprises About Change
3 Surprises About Change• People problems may really
be situation problems
• Laziness may be exhaustion
• Resistance may be lack of clarity
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3 Surprises About Change
3 Surprises About Change
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How Do We Change?
Head – Rider
Heart – Elephant
Hands – Path/Destination
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The Rider
StrengthsLong-term planning, direction
WeaknessesOverly analytical, indecisive
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The Rider
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The ElephantStrengths
Energy, drive, instinctive, love, compassion, sympathy, loyalty, gets things done
WeaknessesLazy, skittish, short-term payoff, does not respond to the Rider.
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The Elephant
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Direct the Rider
Follow the bright spotsScript the critical moves
(Implementation)
Point to the destination
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Direct the Rider
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Motivate the Elephant
Find the feeling
Shrink the change
Grow your people
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Motivate the Elephant
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Shape the Path
Tweak the environment(Implementation)
Build habits(Implementation)
Rally the herd
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Shape the Path
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Implementation
• Science “TO” Service
Science Implementation Services
Research DO NOW Data
What About This Step
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Implementation
In theory there is no difference between theory and practice.
In practice there is.
Albert Einstein
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Implementation
WexelblatGOOD
FAST
CHEAP
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What Works!
Effective Intervention Practices
+ Effective Implementation Practices_______________________________
GOOD OUTCOMES
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Implementation Research: A Synthesisof the LiteratureFixen, D.L., Naoom, S.F., Blase, K.A., Friedman, R. M. and Wallace, F. (2005).
http://www.fpg.unc.ecu/~nirn/resources.deatil.cfm?resourceID=31
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Charge to you this conference
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SMALL CHANGEKeep self-contained classes at the same or lower number this coming year.Serve more children where they presently are in the comminity – home, child care, community preschools
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Accidents happen when things go wrong,
Unintended consequences happen when thinking (and feelings)
go wrong.
Nonsense at WorkJames McIntire