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Jonas Rajanto | 040 588 2688 | [email protected] | @VirtualJonas #fasilitointi | grapepeople.fi | Dia 1
Welcome to the Effective Online Facilitation Demo, while waiting for the start draw something interesting on this slide By moving your mouse cursor to the top of the screen to open the drop-down menu and select ”View Options." Open Annotation tools (View Options à Annotate).
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Effective Online FacilitationIAF Global May 13, 2020
Pepe Nummi
Facilitating success
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Way of working
Jeanne here, I
want to ask...
Say your name when talking
Keep your microphone muted when not speaking
100% presence – log out if you need
Virtual patience
Pepe: Phone call, brb
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Roles
Trainer: Pepe Active participants
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5Grape People Finland Oy
www.grapepeople.fi
Session objective
To learn how to solve keyonline challenges
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6Grape People Finland Oy
www.grapepeople.fi
Session agenda
Presentation• Key challenges and
solutions
Pre-meeting• Signing into the
meeting
• Getting ready to begin
16:45
Beginning• Ways of working
• Checking in,
• Purpose and objectives
15:00
Reflection• Small exercises
Ending• Feedback
16:30
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7Grape People Finland Oy
www.grapepeople.fi
Expectations 4 min
Small group discussion
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8Grape People Finland Oy
www.grapepeople.fi
Expectations ?
Write your answer in the chat.
Time: 1,5 minutes
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Starting an interactive session
Tuning inHelp the participants
become and stay present
Group formation
Establish psychological safety so participants can
relax and focus better
FocusingEnsure everyone is aligned
with the purpose and objectives of the meeting
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Key Challenges with Online Meetings (and Solutions)
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11Grape People Finland Oy
www.grapepeople.fi
Key Challenges with Online MeetingsOverview
3
2 Lack of Engagement
Lack of Structure
Technology1
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12Grape People Finland Oy
www.grapepeople.fi
Key Challenges with Online Meetings1. Technology
● Get familiar with the meeting tech & equipment
● Maximize audio quality (quiet place, good headset)
● Have a systems check before you begin
● Maximize connection quality (wired connection, uncrowded wi-fi, mobile hotspot)
● Create the context and use one environment
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13Grape People Finland Oy
www.grapepeople.fi
What kind of challenges you have with online meetings?
Write your answer in the chat.
Time: 1,5 minutes
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14Grape People Finland Oy
www.grapepeople.fi
Key Challenges with Online Meetings2. Lack of Engagement
Group conversations do not always produce good results because extroverted personalities tend to dominate the discussion while introverted types might never get a word in.
One way to break this dynamic is to ensure everyone has time to reflect silently and form their own opinion. Writing instead of talking helps.
Once the conversation starts, however, vocal participants might again dominate the airspace. Mitigate this risk by breaking the group into smaller sub-groups.
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15Grape People Finland Oy
www.grapepeople.fi
Key Challenges with Online Meetings2. Lack of Engagement
You can combine group conversation, breakout groups and individual reflection into a model called Me-We-Us.
Me: Chance to reflect in silence.
We: Chance to develop my ideas in a safe environment.
Us: Sharing insights from breakout sessions.Me
No meeting
WeMultiple meetings
UsOne meeting
Host meetingOne meeting
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16Grape People Finland Oy
www.grapepeople.fi
Me/Individual thinking
List ideas for improving remotemeetings?
30 seconds
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17Grape People Finland Oy
www.grapepeople.fi
Share and develop ideas for improving online meetings?
5 min
We/Pair Discussion
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18Grape People Finland Oy
www.grapepeople.fi
Us/Write ideas for improving online meetings in chat?
Write your answer in the chat.
Time: 1,5 minutes
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19Grape People Finland Oy
www.grapepeople.fi
Key Challenges with Online Meetings3. Lack of Structure
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20Grape People Finland Oy
www.grapepeople.fi
Stages of an online meeting
ActionsSolutionsClarifying
Why are we here? What are we trying
to accomplish?
How might we get to the goal /
solve the problem?
Who will do what & when to make the
chosen solutions reality?
Check-inCheck-out
Tuning in, focusing, group formation,
psychological safety
Summary, reflection, feedback, closing
ceremony
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21Grape People Finland Oy
www.grapepeople.fi
Virtual training structure
Feeling
Action
Fact
Meaning
Meeting model Cycle of Perception
Check-in
Presentation and
reflection
Check-out
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Question: What will you do next?Time to get practical:
What can you do right now (or within a couple of weeks)
to make remote meetings better?Think on your own and discuss with a pair.
Meetings now
Awesome meetings in the future
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23Grape People Finland Oy
www.grapepeople.fi
Key Challenges with Online MeetingsOverview
3
2Lack of Engagement
Lack of Structure
Technology
1
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24Grape People Finland Oy
www.grapepeople.fi
Session objective
To learn how to solve keyonline challenges
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25Grape People Finland Oy
www.grapepeople.fi
Reflection
• The training is ending soon
• A few comments about the training session
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QuestionWrite your name on a picture that best reflects your feelings now.
1
2
3
4
5
6
7
8
9
10
11
12
13
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27Grape People Finland Oy
www.grapepeople.fi
If you got interested…
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28Grape People Finland Oy
www.grapepeople.fi
Coming on October…
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Thank you !
Pepe Nummifacilitator and trainerGrape People Finland+358 41 [email protected]
Pepe Nummi
Facilitating success