Transcript
Page 1: “What did you say?” Improving Intergenerational Communications

“What did you say?”Improving Intergenerational Communications

Page 2: “What did you say?” Improving Intergenerational Communications

Welcome . . .

• Identify Your Generation:– Traditionalist (Before 1946)– Baby Boomer (1946 – 1965)– Generation-X (1966 – 1986)– Millennials (1987 –Present)

• One Perceived Misunderstanding About Your Generation.

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Objectives• Define the key attributes

of each generation (Traditionalists, Baby Boomers, Generation-X, & Millennials).

• Identify how our internal influences affect our perceptions working with other generations

• Identify the most appropriate communication tool to use based on the situation (based on content of communication and who is receiving)

• Apply concepts in different situations

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Agenda

• Welcome & Overview• Activity: Bringing

Out the Subconscious

• “Meet the Generations”

• My Actions, My Commitment

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…While we flatter ourselves that things

remain the same, they are changing under our very eyes from year to year,

from day to dayCharlotte Perkins Gilman,

Author

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Bringing Out the Subconscious

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• Traditionalist

• Baby Boomer

• Generation – X

• Millenials

• Identify what you have heard or have been told about each generation

• Write descriptors on your handout

• Post the sticky notes in the defined area

• There are no RIGHT or WRONG answers

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Meet The Generations

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Influences / Attributes of Traditionalists

• Before 1946• Great

Depression, World War II, Pearl Harbor

• Saving• Military

Service• Churchill, FDR, Truman• “Seen, But Not Heard”• Conformists• G.I. Bill• Hierarchy / Chain of

Command• Continue to Work7/18/2012 8

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Influences / Attributes of Baby Boomers• 1946 – 1965• World War II• Strong Economy• The “American

Culture”• Lots of Children• New Schools• Traditional Family • Fads• Spotlight on

Children• Great Expectations• Sputnik / Civil

Rights • HOPE!!7/18/2012 9

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Influences / Attributes of Generation-X

• 1966 – 1985• Vietnam• Weak Economy• “Me Decade”• Birth Control• Outdated Schools• Latchkey

Children• Sophisticated TV• Choices• Watergate• Decline of

American Hero• Divorce• CAUTION!!

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Influences / Characteristics of Millennials

• 1986 – Present• Have 50% More

Things• Cars, Beepers &

Cell Phones

• Respect• Babies Aboard• Volunteers• Fun with Parents

• Guns in Schools• Behavioral-Altering

Drugs• Educated /

Committed• America Gets Richer• Millennial Fads• “Columbine”• Community & World

Action• Fresh Start

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Communication Tools

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Communication Tool

Attributes

Best for which Generation

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What would you do?

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The Situation . . .

• A Traditionalist has joined your alumnae board.

• Her request is that she always be contacted by phone.

• The issue is that many times she is unavailable and that she has to be called multiple times.

• What are your suggestions to improve communication?

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The Situation . . . • Lately, your chapter has decided

that it is easiest to use Facebook to post information about upcoming events.

• You have received feedback from others that they have missed events and information.

• What are your suggestions to improve communication?

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The Situation . . . • You have noticed that the younger members of your board have started texting during meetings.

• You don’t think anyone else has noticed though you are not sure.

• What are your suggestions to improve communication?

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Create Your Own Situation . . .

• As a group, create your own situation.

• Identify a situation that happens frequently due to a lack of communication or not using the appropriate communication vehicle.

• Determine different options and share with the larger group.

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General Considerations

• Respect the generations and individual needs

• Be open to possibilities • Consider all communication tools• Do what you say, “Walk the talk”• Be clear• Hold yourself and others accountable

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Identify 2 - 3 commitments you will make to ensure that you are communicating effectively with all generations. Share one commitment with the group.

My Actions, My Commitment

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