Download - WhatsNewin PRPC 6 3 Presentation
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7/31/2019 WhatsNewin PRPC 6 3 Presentation
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7/31/2019 WhatsNewin PRPC 6 3 Presentation
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2 2012, Confidential, Pegasystems Inc.
Goals for this session
Understand Pegas direction with PRPC Faster, Better Easier No headaches! Platform for customer centric applications
Thought Leadership Your customers rely on you to help them understand
What impact will Pega have?When should I upgrade?
How will using Pega save me money and help me profit?
Become indispensable with your Pega customers
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7/31/2019 WhatsNewin PRPC 6 3 Presentation
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3 2012, Confidential, Pegasystems Inc.
PRPC 6.3 Goals and Delivery
Better overall performanceImproved case managementState-of-the-art visualizationBusiness user DCO and project management
Pega Mobile in productionPredictive analyticsImaging and scanningFaster, easier development
First look at PegaWORLD 2012Released 10 September 2012
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Does PRPChandle Mobile,Social, Cloud,
Analytics, Big Data,Visualization,
Case Management,Scanning,
User Experience,eLearning?
Yeah. Wegot that.
PegaWORLD 2012 Messaging
This new release revolutionizes how our clients intelligently automate work and serve customers
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Better overall performance
Engine changes: application-centric cachingFaster search queries: streamlined APIRedesigned reporting engine: faster queries,
simpler setup, new chartsFaster UI: refactored classes and JIT fetchesFaster analytics: engine improvements and
support for high-speed batch
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Pega Case Management
Pega is ranked #1 in Case ManagementCustomers see us as a case solution , not a tool Claims Management, Collections, Fraud Investigation,
Range of work from structured to ad hoc processes
Easy to use, visual case design toolsComplete set of case management features Rich case hierarchy : sub-cases, content, parties, calculations Attachments , content integration, events
Portals for managers, owners, and case workers
New Case Management Gallery and FederatedCase Management
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What is it? Whats the value? Case Management Gallerycomplements the popular UI GallerySample case management applicationSample flows, flow actions, and sections
Saves time during development byallowing you to examine working samplesPromotes reuse by making it easier tofind the product features you need
Case Management Gallery
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What is it? Whats the value? Business managers collate andcombine multiple case managementwork streams into a unified whole
Bridge work silos by creating, tracking andsharing case work across systems Case managers maintain local oversight,support for adaptive and unstructured work
Federated Case Management
Service
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Federated Case Handling
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What is it? Whats the value? Improved reporting: Mobile reportformats; easier and faster reportbuilding and editing; higher performance
Participants and managers enabled for role-specific information sharing, sospeed and quality of decisions isimproved dramatically
State-of-the-art Data Visualization
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What is it? Whats the value? New chart editor, with new types (funneland pyramid charts) and drill-down eventsHTML5-based chartsHigh performance with large data sets
Broad range of dynamic reports availableWorks across all browsers and platforms(including mobile)Excellent responsiveness for all users
State-of-the-art Data Visualization
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What is it? Whats the value? No HTML, No CSS, No JavaScriptDramatically improved performanceGenerates HTML5
Rich, interactive, responsive webexperience with no coding needed Easy to change, Cross-browser, easy reuseThe future of Web business apps!
Powerful Auto-generated User Experience
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What is it? Whats the value? Generate properties, flow actions, andsections from a single tabConfigure properties, pages, and page listsCreate expressions directly from a field
Business users can automaticallygenerate and update the data model,user interface, and process from asimple screen
DCO Advanced Fields Generation Automatically generate more of your app
from a simple form without writing a lineof code or jumping between rule forms
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What is it? Whats the value? Edit, copy, delete, or document aspecification directly from the casedesigner or specification landing pages
Allows you to perform common actionson specifications without needing to runa wizard or open a rule form
DCO Simplified Specification Management
Edit directlyinline or use
MS Word itsyour choice.
Generatedocumentationwithout running
a wizard
Case Designer Specifications tabprovides convenient, contextual
access to specifications
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What is it? Whats the value? Define your app with the right peopleStart from an existing FrameworkControl your project documentation
Use DCO to speed project start andmanage project changesTailor the experience for differententerprises, languages and audiences
DCO Other New FeaturesInvite
Collaborator
Build onFrameworks
Better
DocumentationWizard
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What is it? Whats the value? Discovery Map controls initialbusiness design and modelingDefine/Import project requirementsand estimate effort directly
Directly model/view business requirementsand processes at any level of detailPromote requirements to project tools(project management, test, agile design)
DCO Seamless project management
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What is it? Whats the value? Link directly to Project ManagementFrameworkControls in PMF for Agile development
Project artifacts directly tied to BPMartifacts for visibility and accountabilityTools support modern agile methods
PMF Seamless project management
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Support for MobileFirst-Class Pega Experience Participate, Collaborate, and Monitor Specialize to Mobile (focused UI and tasks) Mobile capabilities (real-time notify and interaction)
No compromises Mobile Experience Native UI and gestures, including touch Mobile work patterns social, collaborative, expert-driven Native hardware (GPS, camera, voice, etc) All form factors phone and tablet
Touch points with Customers Customer interactions , not work objects
Use decisioning and intent to provide value
Easy Developer Experience Available on major platforms iOS, Android, RIM No additional development or deployment
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What is it? Whats the value? Mobile support for dynamic reports andlocalized portalsSupport for mobile features: camera,geo-location, voice record
Pega extends any app to mobile platformsPega Mobile supports new ways of doingfield work: investigations, incidentmanagement, customer and patient care
Pega Mobile in Production
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What is it? Whats the value?
Survey
Pega Pulse for context, attachments, actionsIntegrate with Social ChannelsFeedback, Survey, Tagging, Following,Narrative, Groups, Communities
Handle collaboration and crowdsourcingExtend Pega apps into Facebook, Twitter,LinkedInMake social engaging to collect information
Pega Social Capabilities
K M
Tagging Following
Narrative
Groups
RSS Feeds TagCloud
BizEvents
Social ChannelsCollaboration
Pega Pulse
Chat
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What is it? Whats the value? Tag searching and seeding provideconnections within and between cases
Better case handling and customer satisfaction through knowledgemanagement
Case Tagging
Quickly and easily taga case with
meaningful keywords
Configure your application to
automatically promptwith a default list of tags
Choose from one of the defaults, atag entered by another operator, or
a enter new tag all together
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PRPC:The Only Unified PlatformFor Developing Business
Applications
Presence- and Context- AwareIntelligent business operations platform supports multi-channel solutions
Back OfficeFront Office
WebMobile
Facebook/Social
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What is it? Whats the value? Unified Predictive / Adaptive decisioningAdaptive Analytics - quantify withoutstatisticiansBig Data with Hadoop integration
Everything defined by the business in oneplace: strategies, propositions, propensitiesEasily define outcomes, calculate behaviorsExecute your Next Best Action Strategies
Predictive analytics
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Integrate Predictive Models with Adaptive Learning
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P e r f o r m a n c e
Number of cases (x 100)
Adaptive Performance Tracking
Adaptive Model PAD AdaptivePredictive Model
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Integrate Predictive Models with Adaptive Learning
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P e r f o r m a n c e
Number of cases (x 100)
Adaptive Performance Tracking
Adaptive Model PAD Adaptive
Tipping point:Adaptive modeloutperforms thepredictive model
Tipping point:A new predictive
model is created anddeployed
Predictive Model
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What is it? Whats the value? Overlays display process metrics andstatistics in contextSaves and actions up to 7 times faster Simple, intuitive styles and actions
Identify bottlenecks and optimize your business processes using processoverlaysFaster, easier to use process modeler
Process Modeler Enhancements
Overlays displayuseful metrics and
statistics
6.2sp2
6.3 (loweris faster)
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What is it? Whats the value? Check out to a branchPrivate check-outs directly intoavailable branches
Simplifies branch development withone-click creation and check-outFlexible testing and debugging withlater commit to the dev branch
Branch and Merge EnhancementsToolbar icon to check a rule from
production to a development branch
Pick a developmentbranch visible to yourapp and start editing
For private check-outs,check the rule into unlocked
source or branch RuleSet
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Additional features in 6.3Many additional reporting and visualization changes
Many additions to UI controls , UI gallery, UI events, branding
Guardrails landing page and warnings
Additional Designer Studio improvements for faster, easier development
Extensions to Declare Pages for integration, editing
Pega Document Scanning New control for cross-browser multi-page scanning and PDF generation Can be used with any TWAIN or ISIS compliant scanner
Pega Image Viewer New control for cross-browser viewing of TIFF and other image formats
Many enhancements to upgrade process
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Additional Resources
Pega.com changes Case Management:
http://www.pega.com/products/case-management
Mobile: http://www.pega.com/products/bpm/mobile
Detailed 6.3 features deckUpdates on PDN
http://pdn.pega.com/DevNet/Announcements/Announce63/index_63.asp
Contact Stephen [email protected]
http://www.pega.com/products/case-managementhttp://www.pega.com/products/bpm/mobilehttp://pdn.pega.com/DevNet/Announcements/Announce63/index_63.aspmailto:[email protected]:[email protected]://pdn.pega.com/DevNet/Announcements/Announce63/index_63.asphttp://pdn.pega.com/DevNet/Announcements/Announce63/index_63.asphttp://www.pega.com/products/bpm/mobilehttp://www.pega.com/products/case-managementhttp://www.pega.com/products/case-managementhttp://www.pega.com/products/case-management -
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Questions and Answers