![Page 1: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/1.jpg)
When were you born?
![Page 2: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/2.jpg)
What are you talking about?
• Rotary dial phone
• TV without a remote and went off the air
• Bag cell phones
Video
• Raised with technology
• Uber & Lyft
• Self-driving cars
![Page 3: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/3.jpg)
Generations Defined
• Traditionalist (pre-1946)
• Baby Boomers (1946-1964)
• Generation X (1965-1977)
• Generation Y/Millennials (1977-1995)
• Generation Z/iGen (1996-?)
![Page 4: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/4.jpg)
Traditionalist ( pre - 1946)
• Strong values
• Logical and linear
• Respect for authority
• Loyal to a company
• Face to face communication
• Uncomfortable with change
![Page 5: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/5.jpg)
Baby Boomers (1946-1964)
• “Me” generation
• Desire job advancement
• Concerned about financial security
• Delay retirement
• Phone communication
• Favor traditional training and handbooks
![Page 6: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/6.jpg)
Generation X (1965-1978)
• “latchkey” generation
• Value work life balance
• Tech savvy
• Desire a great deal of freedom
• Dislike formal meetings
![Page 7: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/7.jpg)
Generation Y/Millennials (1979-1995)
• Do not conform to work norms
• Driven by social interaction
• Communicate by IM Chat/Text
• Expect performance awards
• Multi-taskers
• Focused on results
![Page 8: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/8.jpg)
Generation Z/iGen (1996-?)
• Youngest generation
• Constant feedback and reassurance
• Intolerant of prejudice
• Team players
![Page 9: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/9.jpg)
![Page 10: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/10.jpg)
Stereotyping
Generation ??
Don’t listen to direction
Not a team player
Always on their phone Do not confuse
character issues with generational traits.
![Page 11: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/11.jpg)
Considerations
• Attitudes
• Expectations toward work
• Motivators
• Communication styles
• How you measure results
• The INDIVIDUAL
You can no longer use a one size fits all approach.
![Page 12: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/12.jpg)
Communications
Face to Face
Phone
IM
![Page 13: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/13.jpg)
Managing & Retaining
• Millennials can train Traditionalist
• Gen Xers can be used as mentors
• Create recognition programs
• Adapt work space to allow for collaboration, if desired
![Page 14: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/14.jpg)
Managing & Retaining cont.
• Benefit packages (i.e. insurance, time off, etc.)
– Flexible work schedules
– Health insurance benefit may not be as attractive to millennials as they can remain on their parents coverage
– Investment trainings
– Compensation packages including bonus structures
Need to assess our policies and
![Page 15: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/15.jpg)
Applying the Principles
• Do not limit your workplace to the generational differences, apply these concepts throughout the organization.
• Take advantage of the broad perspectives contained within the workforce, differences are not always obstacles.
• Don’t make too many assumptions, communicate with employees regularly to keep them engaged.
![Page 16: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/16.jpg)
Resources
Knight, Rebecca “Managing People from 5 Generations” September 25, 2014. Harvard Business Review.
Price, James C. “Faces of Change: Engaging the Five Generations in the Workforce”. February 2016. Refresh Leadership
Shah, Rawn. “Working With Five Generations In The Workplace”. April 20, 2011. Forbes Leadership.
www.shrm.org
![Page 17: When were you born? - c.ymcdn.comc.ymcdn.com/sites/ · When were you born? What are you talking about? •Rotary dial phone •TV without a remote and went off the air •Bag cell](https://reader034.vdocument.in/reader034/viewer/2022051602/5ae85a457f8b9a08778f9d36/html5/thumbnails/17.jpg)
Contact InformationMarissa Pace, MBA
Director of HR
Daemen College
4380 Main St.
Amherst, NY 14226
(716) 839-8504