WhoDesignstheLibraryWebsite?MakingtheMostofStakeholderInput
LibraryandInformationTechnologyAssociationForumMinneapolis,MN
November15,2015
BrianRennick
BrianRennickWebDevelopmentManager
@rennickb
GrantZabriskieWebDesigner
Faculty:"Whatdidyoudowithmyfavoritelink?"
LibraryEmployee:"Pleaseadd______tothehomepage."
TenYearsoflib.byu.edu
2005
2006
2007
2008
2009
2010
2011
2012
2013
2013
2014
StakeholdersforanAcademicLibrarySite
• Students• Faculty• Alumni• Donors• Community• LibraryEmployees
Priorities
1. Undergraduatestudents2. Graduatestudents3. Faculty
WebWorkingGroup
• Chair(SubjectLibrarian)• FormerChair• AssistantUniversityLibrarianforInformationTechnology• LeadWebDesigner• WebDevelopmentManager• DiscoverySystemsManager• ReferenceServicesCommitteeChair• ElectronicResourcesSpecialist• SubjectLibrarian• VirtualServicesLibrarian
TooManyCooks?
RoleofWebWorkingGroup
• Providedirection• Gatherfeedback• Approvechanges• Resolvedisputes• Protectthewebdesignersandprogrammersfrompolitics• Communicatewiththecampusandthelibrary
RoleoftheWebDevelopmentTeam
• Design• Prototype• Code• Userexperiencetesting
GuidingPrinciples
• Mobilefirst• Responsive• Focusonundergraduatestudents• Letthewebdesignersdotheirjob
Coreversus
Satellite
WebWorkingGroup
WebDevelopmentTeam
Suggestions
DevelopingtheNewSite
http://xkcd.com/773/
ExamplesofSurveyQuestions:
Describewhatyouthinkthe"SubjectGuides"linkwillleadto.
Whatwouldyoucallalinktodigitalandpapersheetmusic?
LibraryJargonStudy(2012)
WebsiteFocusGroup(2013)
• 70links• Whathaveyouused?• Whatwouldliketoseeinthelearningmanagementsystem?• Studentteamscreatedmockupsofhomepageandsecondarypages• Oneteamonlyplaced7linksonthehomepage• Eachteamleftoffabout25linksonaverage• Teamsdidnotaddanynewlinks
Toomuchstuff
• Busy
• Homogenous
• Boring
• Hardtofindstuff
• HardtofindHelp
• Notresponsive
WireframePrototypes
Inspiration
HTMLPrototypes
Refine
Transition
From2012: WebWorkingGroup
In2014:
February: Library-widemeetingAlphaforlibraryemployees
March: FacultySenatePublicbetaFeedbacklink
April: LaunchLinktooldsitefor6months
Questionsand
Comments